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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Things seem to change every time I log in. I hope it stabilizes. I seem to have a new UserID, but I don't know why.
I have an ongoing problem that causes my SSL certificate to not auto-renew correctly. Each time I am told by a support member that is has now been resolved, only for it to persist.
Look to be honest. It's not fair as a premium subscriber that my site goes down and not accessible now and then. The customer support takes too long to respond. And the dashboard keeps changing. For every obvious services you charge extra. If that is the case how can we maintain our website and online presence smoothly and assure quality services. Hope you'll take this matter into considerations.
I have been trying to access my order history but you have removed all my old invoices. This is a known issue and many are complaining about it on Reddit. No ETA on a solution from your tech support. They simply say it is a know issue with the migration to new interface and should be resovled in a few days. This has been going on for months. TEN YEARS WORHT OF MY ORDER HISOTYR IS MISSING! PLEASE RESTORE ALL MY OLD INVOICES FOR ONLINE ACCESS!
So many issue facing since 3 months not issue has resolved.
Customer service has been absolutely a life saver!
Can't get email forwarding working after several support calls
Your chat support sucks, it's increasingly harder to navigate to my content and fix issues every time I log in, I literally dread having to log in to do anything, plus my emails don't reliably send or are received in a proper timeframe. I've been a customer for almost 20 years and feel like this platform has been annihilated by garbage. Especially for the price I'm continuously paying.
I've had multiple strokes and am slow to use. But I like it so far.
Lacks lot of the features expected, and for the cost of hosting.
I'm a screenreader user and wasn't sure how accessible this platform would be. As an Apple Voiceover user, the platform is mostly accessible, and have been able to learn and improve my sites. Thanks BlueHost.
Stop asking me for a rateing. Stop. Please stop
No clear path to the resources that I am accustom to using. Instructions don't match the layout, and access to help has been poor.
Asked 3 separate times for MX records to be fixed after installing spam experts and losing send/receive from all IMAP accounts... Nobody could help. I fixed it myself. I also asked for Spam experts to be cancelled and it has not. I am still getting charged yet have no mx records pointing to Spam Experts because it stuffed everything up to start with. Pretty poor service.
Time spent on the chats is a waste of time to fix an issue that i clearly on your end.
I cancelled hosting service on day 26-28 not sure now. My experince has been horrible from day one. Worst part about it is i have said someting several times to find out they think they are still hosting my accoint and email.i have had someone else for a while not
Experience has been far above what was expected to be brutally honest. The help I have received when reaching out has been above average and the problem gets solved just as quickly as it did when it started. I'm impressed, Keep up the Good work ladies and gents
I had a wordpress site but can't access it anymore
I have no idea how to do this website let alone email
2 things that are terrible... the fact that you cache all pages so when I make changes during development after a few minutes your servers REFUSE to show the new changes to my web pages? A terrible thing to deal with... :(( (
The next thing is your pricing? It is 8 times higher than every other hosting plan in the entire world? Ridiculous for sure...
We want to convert our Plain old HTML site over to httpS and you have no instructions to do this and I have been clicking all over to try and find out how to do this and no luck so far, even google cant find me any help so far
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members