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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Very user unfriendly and almost zero support from the customer care
Many bugs, sometimes support breaks stuff, slow performance. Overall the willingness is there and apart from the wait times for serious support, and the accidental breaking things, the support level is generally good
Your website regularly does not allow me to get to my email.
Need 2FA that is NOT mobile phone number, eg need Google Authenticator or physical Security Key authentication
The billing has been the hardest part with the service. Pricing matters for a new business who is trying to get web established and views, etc. I wish the web host pricing was certainly lower per year and the Domain pricing as well. However, this is a good service for hosting.
They were not able to stay focused on my problem. I had to repeat things several times. Plus the situation never got 100% resolved.
Lots of bugs and glitches. Hard to navigate. Changes happen frequently and there is too much downtime. Help is difficult to obtain.
Everything has been secure. When I have problems I can use online chat to resolve them.
Unbelievable that this company will not allow customers to cancel/delete an account.
Able to run my site and email account without any issues.
I am only completing this as it keeps popping up on my hosting account.
With what seems to be no way of cancelling it, other than completing this rating
Great customer services but very slow to acquire at times.
It takes too many steps to even log in to check my email.
Despite a problem with my login data, everything else OK.
Very pleased with the overall performance of this web hosting, never really let me down.
We have a serious issue using email and am unable to get a resolution or a response as to what has changed. Email in Roundcube no longer maintains columns that we have always had. It lets me select List Columns but does not save them when I use email and it also will not save my columns when I move the order of the columns. I have been told it is a design issue but this is a bug and it is a brand new issue - we have been using this for 13 years and it has never done this.
Bit harder to use since new interface, but still great. High point is how fast customer service helps out. Multiple issues that were cleared up within 30 minutes of first chat with customer service
Suddenly my username and password was different. I had to do a reset.
So many errors and interruptions to business. Literally cannot function like this.
I don't like being bullied into "protecting my privacy". That should be a given when I provide personal and confidential privacy as a requirement of signing up to host a website.
I have also experienced numerous problems with my website loading. This seems to be an ongoing problem.
Blue host is only that. A hosting sever. They dont help users do anything. They only host a site
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members