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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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I have been unable to see the websites avialable on the website page in Bluehost dashboard. I have complained several times, but the situation is still the same.
My services were really affected, and the overall assistance I got from Bluehost was not really satisfying.
Your costs seems very shady, first year hosting was around 80 dollars, second year it is about 340+ dollars, it makes no sense and it seems like packages cannot be customized!
The user interface is getting harder and harder to use, rather than easier.
Website has been down for over a week. I had requested a restore from backup, to no avail.
Would really like better control and understanding of my renewal costs
For the love of God, you screwed up my SSL on Thursday night. lisa-legalinfo.com. I fixed it Friday a.m. by calling you. You did it again on Saturday. I spent 53 minutes on hold to get you to fix it again. Now, YOU HAVE SCREWED IT UP AGAIN. It once again is telling people that the site is dangerous.
What kind of cluster$#*! are you running, anyway?
I am having a difficulty updated our website. I do not find the format user friendly.
I thought it was beginner friendly, but it is not. Also, I was going to use professional service to help me, but at 2000.00 dollars it is too costly unless you're a multi-billion dollar corporation.
Bluehost informed me they are having issues with propagation. This has impacted my domain, web hosting, and email! To make matters worse, they did not offer any resolution or alternative service options for paid accounts.
I like the overall setup. Sometimes I find it complex to make multiple accounts work and I don't like being sold services over and over again - upselling!
To many paid ad-on spam inside of website builder. So much spam!
Customer support used to be great. Now it's people who have poor English and don't answer my questions
You want me to create a pin, yet it will not take anything i put in, i tried your bull$#*! chat and it was a loop asking the same questions over and over again.
Our website is not working ever since we moved our email to you, cannot find out why
Just checking this account to make sure it doesn't renew.
The account page doesn't always load properly. There have been multiple times where I've had to reset my browser's storage & cookies in order to get it to actually load properly.
Bluehost support absolutely SUCKS! I have used it for a few years for clients websites and my own and I can't wait to switch when it's renewal time.
It has been extremely difficult to get my website back online after switching from Godaddy to Bluehost. It should not be this difficult or require this many calls.
Customer service has been horrible. If it wasn't such a hassle to move everything over to a different host, I would have already done it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members