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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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We have been partnered with Bluehost for over five years; however, we are currently encountering significant challenges with their email service. These issues are having a substantial impact on our company's operations.
Site tools are very finicky. It's easy to cause cascading issues and hard to fix them. Right now my site is throwing off PhP errors because, I assume, of changes on your end as I haven't messed with it beyond making a new post in months.
Having trouble getting my domain authenticated with my email provider / this it the 3rd time I am asking for support to make some changes to dmarc etc / so today I am a bit frustrated that I have to come back again
Email problems. Why are some of my clients getting rejections when they email me? Unknown. It has worked perfectly until recently.
Very difficult to navigate. Not at all user friendly.
Since you moved to Network Solutions platform your GREAT customer service, now it as BAD and POOR, could not care less, as Network Solutions is.
I'm still trying to figure out how to use affiliate marketing without any investment capital. Not easy.
I absolutely do not like speaking with people in other countries that have no idea when you are having issues with the network and say no problem here only to 4 hours later the problem is fixed. They have no tools to help people and are extremely hard to understand. I wish there was a copy that would stop outsourcing.
I am able to create a basic site in the style of my choosing. Fine experience
Dealing with your customer service has been excellent, except for one experience, so that is good.
Complicated update to your website, thinking about switching to others..
Easy to find what I'm looking for, decent pricing. Clear options.
Disappointed that I'm seeing ads on my login screen. I pay for my site. I shouldn't have to see ads.
My site seems to go down A LOT. And, sadly, few people ever see my posts.
Having a lot of spam related to my account, and I cannot verify it this is truly a problem
Excellent services, particularly when an issue arises, the team promptly provides assistance
I have been trying for a week to get a technical issue fixed. Multiple conversations with tech support has yielded no fix to date. This is utterly consistent with my experience of Bluehost for the last few years I've had to use it. We are moving our business to another platform before our next renewal.
My website was corrupted, and after contacting support it's still broken.
Just trying to log in and get bombarded with messages trying to sell stuff.
I have recommended you to my customers for over 17 years. I like the security system you have created.
I have tried to get emails from woocomerece and can not - it is a bluehost issue and cannot get it resolved. Tried since December!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members