BluehostReviews 21,468

Getting used to the new version of Wordpress. The older version have more ways to customize small things like text styles on the page. Can see the advantages of what they added though.

Sometimes I feel like I stumble across options like Expiration Protection and Auto Renew accidentally, and I don't know the difference between them. There is just so much to choose from. Thank you.

Not happy that you are not working with my new email subscription service (EmailOctopus) I successfully added the CNAME and TXT DNS records, and I waited over 48 hours, but you still not recognizing the records I added. Please contact me and tell me why this error continues to happen. This is not good. Thanks.

I have been with Bluehost since 2013 without issues. This year, I renewed my domain and somehow the payment was not connected to my account and the website was deleted from Bluehost's server. I contacted Bluehost primarily via phone calls to customer service and several agents tried to fix my account before I realized by a simple whois search was the reason I didn't have a website nor email account (which was most critical). It wasn't until I brought this search to Bluehost I was assigned a case number. Later, I found out the Billing department doesn't work on weekends and it would be a "priority" issue. I called Monday morning and was assured it was a "priority" issue and I should be receiving a response as to what happened. I called again in the late afternoon and was actually connected to someone in Billing who could take 5 minutes and realize it was a mistake on Bluehost' part. I am still waiting on this issue to be resolved (was told it would be tomorrow/Tuesday). At this point of having my website and email down for the majority of 2 weeks is unacceptable, especially considering I had to figure out what the issue truly was. I don't know what has happened with Bluehost but I will be transferring my account as soon as I can.

Not good, services disconnected without warning - no email received to update cc details - I will transfer away - as you have cost me money with this.

My site is not live. The backup is not installed. I have had numerous email communication with BlueHost Technical Support and no action has been executed to resolve and restore my site.

In addition, you blame the client when the issue is with you as a provider.

This situation has been on-going for over a week. Terrible service. Terrible support.

No Help document for creating a new website. Shopify and Etsy are a lot easier to build a website.
Too much advertising of plug-ins, etc. Please focus on customers.
I had to hire a web designer to build my website only because I can't figure out how to use Word Press and tools here.
FYI. I built my commerce website on Shopify and Etsy without problems.

Difficult for me to pick up on the usage. The "class" I took, the person was going too fast. Said we would receive the replay but never did.

Not too bad, I have had problems to get access to log in my bluehost account for 2 times anyway the problems have been solved after the customer service has reset the passwords.

For the last 6 months my 2 sites that I even have covered with sitelock have been down more than they are up. I have been with Bluehost for 13 years and everything was fine until 2 years ago.

I realized that is when Newfold bought the company. I have had nothing but down time ever since. It has been a nightmare. My 2 sites are still down. I have missed thousands of dollars in launches and had to go to the doctor for anxiety medication.

I want to move to a different hosting but both of my sites are still both down so I can't even leave. Bluehost did a scan yesterday and they say that I have no malware on the scan, but my site is still down.

I was going to talk with sitejabber that is supposed to fix things, but what I realized that sitejabber is bluehost.

I am willing to take down this feedback if Bluehost can get my sites working again. All I want to do is move my sites off of Bluehost. This has been a nightmare.

If I could give you a minus 10,000 I would. You don't deserve 1 star. I have called Bluehost and sitelock everyday for the past 3 months.