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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Your support is very bad, they can never solve a problem, and you don't have an email address we can write to. The main issue is that I'm supposed to be able to send 100 (bulk) emails per hour, but I'm unable to do that, because they are all returned with the message "server temporarily unavailable AUP#MXRT:" and sometimes other messages. It also looks like your site is blacklisted. To add to this, I can no longer use Webmail as before, which is very inconvenient when I'm travelling.
Very poor Customer Tech Support, and many tech issues slowing down service consistency
Regular Log In issues, yesterday had an issue with Log in, surprisingly the tech support agent has changed log in user id and when i asked him to retain registered email as a user id without change, he told me this what is registered and cant change, ignoring all my past log in history
Site Activity speed is very slow response
Very user unfriendly. My acct has been hacked. I chose to not renew and now you gave me a different username and added a $200 charge on me. I want all of my association with Bluehost to be canceled.
I renewed my google workspace. It has been 24 hours and it is still suspended. I am not sure why and customer service is no help.
Gradually updating but cron job and load balancing not working as expected. ON the otherhand price also increasing.
Site is not very intuitive. Takes time (and YouTube videos) to figure out how to do what is needed.
Always offering a good attention when needed to fix a problem l
Tech support takes forever especially over chat. I also seem to be a conundrum for your tech support because I (gasp) dent use wordpress. Our site has bounced up and down, going dark and coming back up, for over a month now, and no one seems to care over there.
My website is down. When I attempt to open it, I receive several error messages: "Deprecated" then a lot of code. I don't know what is happening as I am paid in full for my hosting account. I cannot reach customer service to get tech support. Frustrated and shocked about it.
Bluehost keeps getting worse everyday! The site gets harder to navigate and customer service is awful!
Pretty good tech support...but too much stuff to go through to access account. Even though I saved login stuff. Still have to go through capcha and all the stuff. Take 1 minute to access my e-mails.
Services are great overall, but any time in the past 15 years that I've had a problem, it takes a week to recover services -- resulting in DAYS of being down. All because it takes days for Tier3 to get involved. They told me this past time it was because they were waiting for my response via email. Not true. I jumped through EVERY hoop and obstacle they put before me. Services went down on Monday, were restored Saturday afternoon. What a disaster. No, I am not a happy customer.
Great instruction, step by step, and clear instruction
The domain setup for multiple sites is broken. This should not require me to have to contact support every time
New layout have many issues. Also support staff are not good. They are giving wrong updates. We ask them to do changes on server about disable and enable or installation, they told us that we have done that please check after a hour or few hours, and when we are checking after time given then after its not done, it is working like before. Support team are not giving correct solution. We need to contact support multiple times for that.
Utter crap. Days of lost work due to your lack of effort.
You've changed your back office and I cannot find my invoices from you, my products that I've purchased are unavailable. You charged me for new things I never requested or ordered. It's confusing to try and find out what my status of accounts is on the products. I don't know what you did.
Why are you trying to sell me security? That should be automatic with my subscription to your services.
Elementor says my license code is invalid. This has happened more than once. How to fix?
Something changed without any notice. Suddenly my zen cart is not working. Has it been eliminated?
It's harder than i thought as a beginner to set up.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members