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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Many problems after moving all of my domains over to bluehost. While customer support is easy to get a hold of, the problems have not been resolved several months later.
Your system of WordPress is over the top disfunctional. Just loading a simple page will not function.
I've experienced interrupted service before. The representative was dismissive and unhelpful, blaming it on coding. No my website is glitching again which potential clients are judging my services on. This is unacceptable and I am losing clients based on this amateur service provided by Bluehost. I will be switching.
So far everythign is working. Typically I have problems but not with this site - at this time.
Too many emails about plugin updates and other. Too annoying.
Overall I had a terrible experience with bluehost and would tell everyone to stay as far as possible.
All those comparison sites for hosting providers, they are all bought and not really objective.
Bluehost had a server issue and deleted my whole database and everything was gone. Took over a week until my email and website was working again.
2 months later, website was down again, now it was maleware because they don't protect their server, so down the line they can sell you SiteLock for $300 a year per site. I had the exact same website on another hosting provider for 2 years, never had a single problem with maleware.
Support is not helpful, constantly makes promises but nothing holds up.
They tell you how important 2FA is to secure your Bluehost account, but they don't have 2FA available...
Find another solution and save yourself massive headaches!
I find wordpress difficult to use. More tutorials word be helpful
New "AI" interface on my Websaites has lots of issues, one of them is the domain names configuration, another issue is that we can not create and administrate easily new wordpress instalations inside a website or other apps, many jam domains in routs that shoud not be pointing to files, and more
Your Wordpress Blue Host Builder is no longer working neather avalilable, and many of my sites I create them with your tool, now i canot edit them. I came to Bluehost because you had that beautifull tool, that is no loger working!
Make it work again
Regards
Julio
Good although it takes time to get someone to help when contact the call center or chat
The site is not user friendly, I do NOT want two and three step verification and it is not a simple platform--give me a break.
I don't understand why you have a chat box if you don't even respond to it. You guys claim you're there 24/7 but when I attempt to get assistance via the chat box, it goes without answer. Your customer service deserves less than a star but since you don't have a negative rating, I gave you the lowest this would alow.
The "Message Us" box is in the way. I'm not seeing how to close it so I can update some information.
It happens too often that errors appear and the site looks disastrous...
Blue Host sucks.
Need further feedback?
I won't insult you by telling you what you obviously already know.
No need to thank me.
Mere, your user authentication is crazy annoying, works today, goes crazy today.
There are constantly IT issues that effect me being able to edit my website. Each time I have to start a chat while it's taken care of and I'm told each time that there won't be any more issues and then there is only days later.
Just starting out! I cannot get my domain name to Blue host from Godaddy!?
Better phone customer service and chat would work!
Your website is full of bugs/errors. There is some sort of caching feature that makes it very obnoxious to try and make any edits/changes to my site. Your support is slow, and don't always seem to have a firm grasp on what is going on.
It's a nuisance to have to refuse an offer every time before getting to the screen I want.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members