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From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Bluehost made it easy to set up my web hosting and has been very helpful with any issues that have arisen.
Password length is overly long and makes it hard to remember.
Site never works Site never works Site never works
I think our websites in general are not faste enough
Also editing DNS records is not responding well
Some times i have to edit the DNS record more than 3 times to manage to add a record
I would like to have some recommendations though to increase speed and security
Thank you
Very difficult to use wordpress - need complementary help
You guys have not been able and willing to point my domain to my Shopify website. I get left in chats.
You tech support through Chat is useless and the LIVE telephone support is now too expensive for most users like me. I feel you want to get rid of anyone who is not rich!
This is my third attempt to get my dns records up to date.
No end of trouble lately and the 'support' just makes it all worse.
I was for no reason whatsoever locked out of my account for over 4 days, which is unacceptable.
Still issues in services and responses from your team
My Domain names are removed and its more than 7 days and there is no feedback
Policies and packages being changed without clear communication, chat & support takes a long time to respond.
Basically, the customer service chat is awful: always ready to kick you off and close the conversation if you just miss replying for a few mins.
Many iterations are therefore needed to solve problems. All this is a waste of time
My Websites had gone down multiple times in the past 2 weeks. Customer support is terrible. No one seems to care my websites are down. Have to contact customer support multiple times to get an update on the restoration. Very bad security.
Lots of login issues + Downtime every now and then.
I have always have a good experience using your services.
It's been ok, I am having trouble accessing my website so until that is fixed then i will be able to give a 5 star rating
Confusing. Difficult. I have no idea what I am doing. This shouldn't be this hard. Upcharges on everything. I feel like I have wasted my money and need to contact a web designer instead.
TOO MANY POP-UPS! Stop asking me to rate you, or buy something. I'm trying to get stuff done. Quit the modals!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members