From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
I had some complicated migration and DMS problems and a technician helped me take care of it all in a reasonable amount of time
I had a slight problem with my account, and the person I spoke to couldn't have been more helpful and arranged a refund there and then. It was so refreshing to talk with a real person who could make a difference immediately!
Overall easy to navigate and make updates - no issues with changes. All are verified
I crashed my Computer and lost all my Blue Host Passwords & ID... The Customer Service Representative asked me a couple of questions and we were able to re-establish my E-mail in my Outlook software.
Person was very knowledgeable, professional and friendly.
The customer support and information was always available. Some service representatives were more helpful than others. But if you kept at it success would finally come. My task was especially difficult because I wanted to use my old domain and transferring it was a major challenge. The website is now fully functional.
Well coordinated procedures followed in the course of working on my immediate, needs.
Great customer service, knowledgeable, and very helpful.
Went smooth & easy. Cleaned up old email and freed up space. Thank you
My experience with Bluehost support was awesome. They immediately understood my situation and promptly resolved it.
I've been using Bluehost for my website hosting for quite some time, and the support team has consistently provided excellent service. Recently, they responded quickly and efficiently to my issue, resolving it promptly. Their support continues to impress me, making my hosting experience smooth and hassle-free.
I am not being natural english language was good. It will be that you have people that speak spanish.
They are always on top of every issue that you may have. Highly recommend!
Name server settings location in page should be in better visibility.
Professional, quick and friendly! Always happy to help me.
Es un buen servidor e intuitivo, aunque hay enlaces que no se suelen cargar rapido al traducir la pagina
I felt it was a bit deceptive to have signed me onto a greater level of services that I did not need or order and then charge automatically for it. It took a bunch of calls to straighten it out.
Love the support team at Bluehost, thank you! The options available and the knowledge is superb, look forward to getting more out of the hosting
I was a bit reluctant to switch to using a new platform for my work email. I was told that it was not user friendly. Once I got on and started poking around, I found that it was different but not bad, not bad at all. Therefore, I can comfortably say "Change is good." Thank you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members