From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
Twice the representatives went above and beyond to fix my issues. I can't say enough about my satisfaction with Bluehost. I'm not tech savvy and they helped me with my website.
Any issues that arise are taken care of by the Bluehost group. I've been on Bluehost since before 2019.
For a non-technical person I found it quite easy to find my way around.
Was unsure if there were free email accounts associated with domain name. Still unsure how much are available but I have been able to set up 3 so far without issues.
Help desk suggested it was down due to bad HTAccess files - might have had something to do with it but repairing the database actually corrected the site.
I would not recommend this company to any associates or cpany partners due to poor customer service experience. Mist reps are unfamiliar with the products and se4vixes
This is lost revenue for the company. It's a nightmare to handle issues.
I tried to transfer an already working site but was unsuccessful
I was very impressed! I have no experience with web design. I was able to create something the whole team was proud of. That includes teenagers so that's saying something!
Thanks for helping me resolve the issue. Your agents are very patient and prompt.
Very efficient, helpful and friendly support provided during online chat session.
I was having issues with my password and they stayed on it until everything was in order. Great help with a great project.
Bluehost customer service/tech support is exceptional, I know the will stand by me wile building and operating my website.
Even us non-power users need a reliable tech partner, and Blue Host is always there with ideas and know-how to improve customer experience, speed, storefront services and security.
Ive had nothing but GREAT customer support with Bluehost - unlike GODaddy which I just left due to great people but poor results. Being able to talk directly with someone who can troubleshoot problems and walk you through step by step, with the added goal of wanting to teach is worth it's price in gold. Everyone I have talked to is upbeat, positive and helpful. This gentleman went above and beyond. I was the last call of his long overtime shift and he was patient, charming and went the distance to help solve all my problems.
The representative talked me through the process of publishing my website from WordPress.
The staff helped me to renew my subscription. THank you thank you
The renewal went through smoothly even though my bank rejected the payment at first.
Easy to work with, good website etc. I have used them for at least 5 years with no problems.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members