Blossom Flower DeliveryReviews 1,045

This is a horrible company. I was trying to get a flower arrangement for a funeral for a loved one. They say same day delivery. When I called I was put on hold for over 10 minutes. By the time I got someone 13 after 3:00 they said I missed the deadline to get the flowers delivered. They continued to be evasive and rude. And then the girl hung up on me. I thought we got cut off and called back-put on hold for 15 minutes and got another person who just said sorry and couldn't help me. Asked for owner or someone else but they kept giving excuses and would do nothing to accommodate. It is horrible to be treated this way when you are going through a death in the accommodate. It is horrible to be treated this way when you are going through a death in the family. Also, the music while you were on hold was so terrible it made you want to pull your hair out. I called another local florist-they were nice, kind, sympathetic and got the flowers ordered immediately. No wait or rudeness-just kindness. Thank you Ginger's Flower Shop.

I will NEVER use blossom flowers ever again. And I will also let everyone I know what a terrible and unprofessional company this is. I needed to send a plant to a very good friend. After placing and PAYING my order they emailed me saying that they needed 22 more dollars because of lack of supplies. It's really 44 dollars but they will pay 22.00 of the needed money. I told them to cancel my order. Refund my money. This place is so unprofessional they need to close down. Customer service? Was awful when asking why I haven't received my refund back. Oh can take 5 to 6 more business days. It took them a matter of 30 seconds to take my money and my order and ASK FOR MORE! DOnt waste your time on this place! Honestly they don't deserve one star

Avoid at all costs. Placed an order for 'Same Day Delivery'. It is 3 days later and flowers still not received. They take up to 6 business days to process a return. Every time I called in, I was told something different (supplier didn't come through, order was out for delivery, etc). Nothing, nada, zilch has been received. Take your money elsewhere.

Ordered flowers off their website. Delivery was suppose to be within 1 day. Got a message and The excuse they gave me as to why my daughter was not getting them was that the supplier was short on supplies. Then they said they couldn't find her house. What no GPS! Then they said the delivery would be the next day. (The day after her birthday). I expressed how unsatisfied I was. The flowers were suppose to come with a birthday mylar balloon and didn't. They had a tiny teddy bear instead. She's 45 years old. I will find someplace else to go to for my next flower delivery. One more thing, even tho the flowers were late, the arrangement was pretty. Doesn't make up tho for the fact that she didn't get them on her birthday as promised.

We seen this website on google and opted to buy an arrangement. We received the flowers yesterday and can I say Unsatisfied. Horrible and the writing
On the ribbon looks like a kindergartener could've done better than that

Blossom flowers guaranteed that they would deliver the flowers on the day of a funeral. They sent me an email saying that they were delivered. Then 2 days later they called me to say that they were NOT delivered because they could not reach the person by phone, so they never delivered the flowers. The flowers never reached the recipient on the day of the funeral. I would never use them again. They are not reliable and they are very expensive. If there was an option for no stars, that's what I would have given them.

I feel the need to warn everyone about this terrible service. The company is not locally based but farms out its service to local florists. They have ZERO accountability and they don't care about pleasing customers. We placed an order for same-day delivery for a funeral service and the arrangement arrived four days later. We spent hours with "customer service" which is just a call centre and staff with no authority to help you. As an apology, they sent us a $10 voucher for a future order. That's the most they could do. Please give your business to local florists who are hard-working and deserve your support.

TERRIBLE service & flowers.
My flowers were delivered for Saturday delivery (delivery date was important in this instance)
They weren't delivered until Monday p.m. and they were half of the flowers as shown in their online site, even tho I ordered the higher end display. DO NOT USE THIS COMPANY.

What came looked nothing like what I ordered and not only that but it looked horrible. Customer service would do nothing about it. I added pictured of what I ordered vs what I got.

I ordered the Premium Bouquet for delivery with balloons. A very small bouquet was delivered with one balloon only. I paid $140 for a low quality arrangement. Their customer service would not refund my money or deliver another bouquet. Awful Service! NEVER order from this company!
Blossom Flower Delivery or Sunny Flowers

TOTAL SCAM! TAKE YOUR ORDER THEN REQUEST MORE $. NO FLOWERS DELIVERED.
THESE PEOPLE (NOT EVEN A REAL COMPANY) HAVE TO BE SHUT DOWN!

I requested a delivery the next day (Wed.) after order placed. I received an email on Thursday night stating that they tried to deliver that day, when it should have been delivered Wednesday, but had the wrong address. Which they didn't. They wanted another $20 to redeliver. I told them to cancel the order and they said they couldn't. I was on the phone with them for a good hour or so and all they cared about was redelivering. They said they could delivery the following Tuesday. A week late! Are you kidding me? I kept insisting that they cancel my order but they wouldn't and kept talking over me. That's the short version. I had to call my CC company to dispute the charges. They had no problem billing me before they were even delivered. Who does that! DO YOURSELF A FAVOR AND DON'T USE THEM! The worst customer service ever. All they care about is the money.

They couldn't find the delivery address on my order. When I responded to their email asking about the address, they spent a day not responding, then called and had not looked for my email response. That's two days lost. Then they said their supplier didn't have the flowers. Hold times on customer service were ridiculous. Forget them. Order locally.

Never use this company. I have had a horrific experience. None of the promised professionalism or customer service actually exists. My $200 flower order has disappeared. My son is alone in the infirmary for his 16th birthday without a gift from his parents. None of the promises of the company were upheld. Everyone went home for the day and couldn't care less: 1. The automated line says the flowers were delivered 2. The flowers were not delivered, they are lost somewhere 3. The instructions were not followed 4. I was not called nor was I emailed when the order was delivered, as promised 5. I called customer service and was told by Jay that he cannot reach anyone, no one can help me, nothing can be done, it does not matter that $200 of flowers are lost and my son is without a 16th birthday gift from his parents, that the owner and the company does not care and is not reachable, and that it will be dealt with in the morning.
I would advise against using this company for anything important. They are unable to follow instructions, follow through, make a delivery, or provide any meaningful customer service or caring. This is not who you want handling your important life events, choose another company.

THEY ARE A SCAM. THEY DIDN'T DELIVER OUR ORDER, AND THEY SAID THEY WOULD FOLLOW UP, BUT THEY DID NOT CALL US BACK. I HAD TO REPORT THEM TO AMERICAN EXPRESS.

I ordered flowers for a funeral. I understood suppliers didn't have certain flowers but I was assured they would make it up with same valued flowers. To be sure, I requested a picture before delivery. No picture, no receipt, no nothing even stating they were delivered. They should be shut down for the garbage that was sent to that funeral. Totally embarassing!

Do NOT order from this place, unless of course, you don't care if your flowers are actually DELIVERED! I ordered over $125 worth of flowers and balloons to be delivered to my mother on her 80th birthday…I even paid for EARLY delivery. So, what did I get for my money? NOTHING! No flowers delivered…no emails that there was an issue, NOTHING!

Find a local florist…don't waste your time or money with these idiots!