Blossom Flower Delivery

This company is not a florist they are a order gatherin California or New York they send ordersto florist and they take extra charges for tipping Driver or Early delivery but they keep for themselves. Sophie and her gang of crooks, will lie and say driver needed to go get more flowers or no you cant come into our shop we dont let people in,,,thats cause they dont have a store in that town anywhere.

Horrible company! Ordered flowers for her babies heavenly birthday. The flowers weren't delivered when I ordered them to be due to a mix up in the address. Then when they were delivered the delivery lady handed them and said "they fell over you might want to add some water to them" the flowers were damaged. When I contacted them about it I was offered 10% refund/credit. I wasn't expecting a full refund but really!

Placed an order and paid extra for early delivery by 1pm. Got a call confirming delivery address the morning of the delivery. I called when it didn't deliver by 1pm and they said it would be there end of day. 6:30pm they called and said the address was outside of their delivery zone. Their sponsored ad claimed to be the "#1 florist" in the area. What a joke. Poor customer service. There are so many options out there for flower delivery… pick another company if you want your flowers to arrive… this company is laughable.

Do not use this service under any circumstances! They are a scam company. They are just a call center and usually no flowers are actually delivered. You order, they take your money and then they only deliver flowers (late) if you follow up with them. The call center contacts a local florist, again only if they get caught in the scam. If you have used their services and been scammed, dispute the charges on your credit card to get your money back.

Order was placed on March 21st. Payment was deducted the same day from the debit card. No flowers were delivered on March 30th as requested and ordered. Been on the phone and they conveniently cannot find the order, so refund is delayed... Still not received!

This company is as all the reviews state they are and as all the complaints on the BBB says about them. They are a scam, I still can not find a corporate address or phone number. They lied about every question I had asked them and their managers are in meetings all day long { I find that strange} ordered an arrangement on 12-12-2023 for a 12-22-2023 delivery. The arrangement was never delivered and all they can say is we can cancel and receive a refund and a 10 dollar coupon for a future order. Like a future order is going to happen. I will be filing this with the BBB and looking into a class action suit against Blossom Flower Delivery. Anyone that would like to join me is welcome to message me here on Facebook. Also I will be filing with the Attorney General for this company. Avoid this company at all cost.

I paid over $100 for Lillies for Mother's Day delivery. They weren't delivered until over a week later. I was told their vendors were severely back ordered so they changed my order to a very simple, cheap and generic looking substitute. Did not give me any refund or discount. When you call customer service it hangs up on you or goes to voicemail. I left 2 messages and it took them days to call me back. Absolutely unacceptable. Hope they go out of business as they are using unethical tactics to generate revenue.

DO NOT ORDER FROM HERE. I ordered a large bouquet of flowers called the Flower Power Basket to be sent to my mom for Mother's Day, but she instead received a small bouquet that I could have bought at a grocery store for $15.00. When I contacted customer service, they refused to acknowledge that this was a completely lack-luster bouquet and nothing like what I paid for, even though talked them through the exact amount of flowers in the bouquet showed online versus the bouquet received, sent them pictures of the bouquet, etc. They only offered a 20% refund, even though the bouquet was missing at least 50% of flowers ordered. I'm not even sure if I will receive that refund, seeing how sleazy their business practices are. I echo what was stated in the other reviews -- this company is a scam.

Reluctantly, I find myself writing this critique of Blossom Flowers. A graveside memorial is not just an event; it's a delicate tribute to a life once vibrant and cherished. Such moments hinge on the smallest of details, with the prompt arrival of flowers being a silent yet profound gesture. Regrettably, this is where Blossom Flowers fell short.

My confidence was placed in their promise to deliver a floral homage that would grace the beginning of the memorial service. This trust was misplaced, as the flowers failed to appear at the appointed hour. The company's reaction to this failure only exacerbated the situation. Their lack of promptness in addressing the issue, coupled with a disconcerting absence of compassion, left me more than just disappointed.

The void left by the missing flowers was not a mere logistical error; it represented a lost opportunity to honor a life that meant so much too many. The company's indifference to my outreach efforts, their reluctance to offer a swift solution, and their apparent disregard for the emotional toll of their mistake were deeply troubling.

In a field where every petal and stem is laden with sentiment, one anticipates a level of understanding and attentiveness from the service provider. This expectation was unmet. The company's oversight in recognizing the emotional weight of their lapse was as significant as the lapse itself.

We seek the expertise of professionals like Blossom Flowers not only for their offerings but also for their sensitivity to the significance of such occasions. Sadly, Blossom Flowers did not demonstrate the requisite reverence.

This review is intended as a reminder to Blossom Flowers of the crucial role they play during life's most tender junctures. Flowers are a symbol of compassion, thoughtfulness, and the bonds we share. It is regrettable when the service provided fails to embody these qualities. Punctuality is not just a logistical concern; it is a token of respect and empathy, especially in the context of memorial services. I hope this account prompts a change, ensuring that no other family endures this kind of sorrow in a moment meant for reflection and homage.

I ordered flowers on a Thursday to be delivered that day for a special occasion. They did not deliver that day, and did not notify me until 11 pm via email. I found out they were low on supply, and could not deliver until Monday. Again, they were not able to deliver on Monday and did not notify me until 11pm via email. My friend has still not received her flowers. They offered 10 dollars off my next order. There will NEVER be a next order. I should've read reviews. I'm incredibly disappointed and will never deliver from here again.

Scam.

I ordered flowers for my girlfriend on the 14th of December. What was supposed to be "the most wonderful tree" ended up being a wilted Poinsettia. After calling customer service they JUST now got back to me today January 8th. Instead of a full refund they are giving me back 30% for my purchase. Thanks for nothing.

Awful company with awful customer service. Do not make the same mistake I did and stay away from this scam. I will be filing with the BBB.

If there was a way to give less than one star, I would do it. I wanted to impress my wife by having flowers delivered to her at the School where she teaches for her birthday. The flowers that she got were a complete embarrassment.

It looked like they took a bunch of flowers from a display that was hours from going into the garbage or raided a funeral home and gave those to her. They had zero flower smell. They were not wrapped. They looked like they had freezer burn on them. Nothing about this delivery was acceptable.

I sent a message to them to try to get some kind of resolution and got a couple emails back that they were looking into it and I have heard nothing back from them in about a week now. This was on April 3rd and it is now April 14th.

I would not recommend this flower delivery service to anyone for any reason at all and I consider the money I spent there a complete waste of resources.

Paid for flowers the day before to give my mother on her 75th birthday then the day they were supposed to deliver they sent a email stating they don't have the products to compete the flowers. Then ask me to pay $24 extra dollars to place a order with their partner company that can deliver tomorrow after her birthday sad company

Paid for early delivery. Called because it wasn't delivered and they lied and said it was being delivered right then. Checked after the funeral and still not delivered. Supposedly they are refunding. Going to challenge it through credit card.

I purchased a sympathy bouquet for a close friend and purchased based on the offer of same day delivery. 2 days later I got a message requesting more money (said it cost them $60 more but they were "only" requesting $30 more from me), and that they could not complete the order without this. They requested I respond allowing them to further charge my card quickly so they could "make my order a priority." What a SCAM and complete disgrace. DO NOT ORDER FROM THEM. Joke of a business with horrible service and no regard for their customers.

Then to top it off they send "So Sorry" emails asking for photos of the arrangement we ordered and photos of the arranghement as delivered. Just what you want to ask the receipient to whom you sent flowers to.
Anyway we ended up having to call AMX to dispute the charge as could not get them to credit us and in the end they hung up the phone on us the last three times we tried to talk to Chelsea, the owner/.

I went online to order a plant for a friend that was recovering from a colon cancer surgery. I should have read the reviews first instead of just looking at the pictures. #myfault I wanted the African Violet plant on the left. What I got looks like weeds on the right with a lopsided eye Teddy Bear! They didn't call me to tell me they didn't have the plant. I called the next day at 4pm when I was told it would arrive by 6pm. They then told me they didn't have it and would send a plant that looked similar. (IT DOES NOT) They told me they would send me a picture before shipping. (THEY DID NOT) This office was in Houston, TX. I paid $95 and this looks like a $50 arrangement if that. After reading about 7 reviews this seems to be how they make money by putting up pretty pictures and shipping something with a lesser quality. SHAMEFUL! I learned a lesson and I will NEVER purchase from them again! How do you substitute African Violets for weed growing Daisy's? ANNOYED!

Did not receive the right flowers,candy or balloon.called the place that sent out the wrong flowers that a 2 year old put together.They scammed me out of 100.00 dollars.Please beware the people who had supposedly put the arrangement together had a card in the flowers is a bogus address and bogus phone number.!

I ordered flowers on 6/21 for same day delivery. Got an email saying they were delivered. Got an email on 6/23 stating they needed me to choose a flower substitute, which I did, and was told the flowers would be delivered that day. As of today, 6/24, no flowers delivered, and when I called customer service the phone rang several times then disconnected. TOTAL FRAUD! DO NOT USE THEM!