Blossom Flower Delivery

I placed an order two weeks ago that should've been delivered. They called me today to tell me they don't have the supplies needed and will be using a sister company due to that my order is going to have an up charge of $35. Of course I cancel this and I will never use them again.

My father had flowers delivered to me, but there was a huge mistake. I didn't receive the bouquet for my birthday, and nobody even called me. I had to figure it all out myself. The bouquet was terrible, as was the service. And all of this costs a lot of money. I don't understand how you can have the conscience to charge so much for such poor service

I ordered a large Calming Comfort - Premium arrangement for a friend who just traveled to New York to bury her mother after a long and painful illness. I paid for the largest premium upgrade, shipping service fee, handling fee, expedited delivery fee and gave a nice tip (even after all these additional charges). Totaled $117.22. When I received a photo of the flowers I was highly embarrassed and disappointed with the size of what was delivered to my friend who was having a very difficult time. What I paid for was nothing like the photo they used to advertise the arrangement, it was much much smaller (Photos attached). I contact their customer service for a refund for the difference in size arrangement, they offered me a very small refund and multiple copied and pasted apologies that were not genuine. Shop else where, this company clearly takes advantage of people ordering from out of state, you will not get what you pay for.

If I could give this place NO stars, I certainly would. Ordered flower delivery 2 days before event. Day of the event I called to see if flowers were delivered. Didn't have flowers or balloons in stock so I was promised substitutions would be made & guaranteed delivery by 1pm. Called at 4pm still no delivery. Next day after the event, still nothing. Called to get a refund & got ripped off due to American exchange. Every call was put on hold for minimum 1/2 hour each time. TOTAL JOKE! PLEASE DO NOT WASTE your time & money on this horrid excuse for flower delivery!

Blossom Flower delivery destroyed the birthday of a very special person, never delivered flowers I ordered, never let me know they not going to. Completely ignored, late in the evening they texted that they are out of flowers.
If you want the worst experience ever choose them.

We ordered a standing wreath and paid extra to have it hand delivered to the funeral home. The next morning I awoke to an email stating they needed to know the phone number to the funeral. The next morning (day of the service) I again awoke to an email from Blossom stating they were have supply issues and had reached out to one of their partners to have the arrangement made however, it would cost us another $75. I ask who the partner was but they refused to tell me. It was roughly an hour on the phone with them asking, " How will know the flowers were delivered"? I was informed I would receive conformation of delivery. Well, the service was 6 hours ago and still no conformation. Us rest assure they kept our money. Gave them 1 star because it makes you, but they are not deserving of even that.

Placed my order the tracker still shows as order received even after it was delivered. Order got there late only because I called about the tracker I paid an additional charge for expedited and to top it off the order was incomplete but of course the person receiving it don't know that until I as the person who ordered it saw what came. The person who answered when I called said they were well aware of the online tracker for the order didn't always work so a problem they haven't fixed yet! Won't be recommending this company!

I ordered flowers for my mom on Mother's Day and they never showed up. I called the next day to see what happened, they explained that they would get the log from the delivery driver, and contact me before the end of the day. I never heard from them and called back a couple days later. My mom lives thousands of miles away from me, so it's not like I can fix this and just bring her flowers myself. She still has not received the flowers. The customer service is useless. Do not waste your time or money with this place!

Not only did the flowers arrive late, they looked absolutely nothing like the image on the website. Wrong color, random nonsensical hydrangeas thrown in the middle. They were supposed to be 3 dozen variegated roses. We got 3 dozen old, yellow and a few strange peach colored roses.
This website is a Sham.

I ordered a flower arrangement for my wife (anniversary). I opted for the "premium" upgrade, with a Mylar balloon and expedited delivery. $110.00. What was delivered 2.5 hours late with no balloon, was a few stems of absolute crap! Looked nothing like the picture advertised, not even close. It was an embarrassment and complete ripoff. Stay clear of these thieves
Of course it won't show the advertised arrangement, but the sad excuse pictured is what I paid $110 for.

Worst flower service. Save yourself the trouble, call a local florist yourself. My flowers weren't delivered, then when I called, told me I had to wait 48 hours for them to get the delivery log. No attempt at making the situation right. Will never use them again

Wish I had checked reviews first. This company came up when I searched for Chilliwack florists in BC. Didn't see it was American dollars. I changed the bouquet to a $70 bouquet. Crap was sent. I was humiliated. The company tried to say they already refunded me --yeah the difference between the two bouquets. Now they want to refund a lousy 30 percent. No. CLASS ACTION?

We ordered a lovely bouquet to be sent to a funeral in another town. First off, we had to pay an extra delivery fee to ensure that the flowers would arrive more that 20 minutes before the service. What a rip off, that's ridiculous! Then, the flowers that were delivered looked NOTHING like what we ordered. SO embarrassing to have 'sent ' such a tacky display! Customer service refunded 25% of the price only after I argued forever. Won't use them again!

They wrote this on their website:
"Blossom Flower Delivery is committed to quality and service. Our guarantee is our personal commitment to our customers to create long term relationships. Your satisfaction is our Number One priority, not just because it's our job, but because we really do care"

That is a lie and bull$#*!. They send a wrong order to my friend and I informed them in the same moment, they asked for a photo that I have sent right away to them. No call backs, no response to my emails, no correction, no compensation, no apology, and even the price difference never been offered to me however they delivered a cheaper product

I am a doctor and I have never seen worse than such horrible service in my life. No respect at all..

Ordered flowers for an 80th birthday party. Day of delivery, sent message saying supplier issue, delivery would be made the next day. The next day, no delivery. When we tried to contact the customer service via both chat and email, asked for our order information, then never responded. Worst experience ever with flower delivery. Our sister thinks that we forgot her. Ruined a special day.

Don't order especially if something happens and you have to try and cancel it on the same day! Was sending a gift to a friend who ended up having a family emergency happen and had to go out of town last minute, ridiculous!

After ordering received an email in regards that the flowers were out of stock and would not be in till next day. I agreed to wait. I ordered a beautiful white and Blue bouquet. Instead I received multi colored flowers plus over priced.

If I could give them 0 stars, I would. I order a flower arrangement online, scheduled delivery, and this company came back and told me that there was a problem with my arrangement: "We are writing to inform you that we are having issues locating a driver and supplies going to this area. The good news is we found a supplier who can send us the products. Their prices are higher than expected.
We are writing to ask for an additional $25. We actually need $50 and as compensation, we just rendered our profit for this order and only needed the remaining $25 to proceed and substitute your order with a beautiful Designer's Choice." This company is a scam!