Blossom Flower Delivery

Delivered the wrong arrangement which was an arrangement half the cost of the ordered one. Customer service then gave the run around on a discount of 5% which NEVER happened. Customer service just quit responding. Do not use this company as they are a back office internet billing scam farming out the flower order to true flower shops in your area.

This seems to be a recurring theme...customer orders the flowers, pays for expedited delivery and delivery doesn't happen. I received the "Low Inventory" email. In my situation there wasn't anyone to speak to, by the time there was someone, she could careless, she would only refund the fraudulent "expedited delivery fee." Customer service doesn't care about the inconvenience of the receiver of the flowers. I regret using this company so much! It only made what was suppose to be a nice gesture into anxiety.

This is so funny, the review keeps asking for a picture of proof of purchase. The proof hasn't arrived YET!

Wanted to have flowers delivered. No florists in that area that delivered. Went to Blossoms online site. It portrays itself as local. Ordered on a Monday for Tuesday delivery. Wednesday came and went. No delivery. Called their number. Rep told me he'd check into it. 5 mins later, he said that he couldn't get ahold of the florist. Multiple texts back and forth! Figured out it was a scam! Reported to BBB, my credit card company, and flooding my social media platforms regarding their bad business practices! Do not use this company! Total scam!

DO NOT order flowers from this company. I ordered a bouquet to be delivered to my 82 year old shut-in aunt and, not only was I told the delivery would be late, it never arrived five days later when I finally cancelled my order. Still waiting to see if my money is refunded. Horrible business.

I ordered flowers 2 days ahead of the delivery date and paid for expedited delivery so it would be delivered before 1:00. It was not delivered AT ALL that day. Their tracking program was useless! When I called about 3:00 to inquire, I was disconnected THREE times. Finally I received an automated call saying that delivery might occur before 8:00 PM. It was a business address that closed at 5:30 PM. I've requested a refund…. Let's see if that even happens.

Ive ordered from these clowns 3 times and every time they tell me they have teddy bears to go with their orders and after each time they send you an email a day later saying they are out! This last time i ordered from them they waited to the day of my girlfriend birthday to send an email saying they have neither teddy bears or enough flowers to fulfill the order! I understand things happen but I've given them 3 tries in. 9 MONTH period to get it right and they cant seem to do it! Dont ruin your special occasion by using the clowns!

Over $100 all in and absolutely the worst I have ever dealt with. The flowers they sent were not at all like the picture. The were sparse and very very old - roses fully opened - petals ready to fall off. No filler as in photo. I suspect the flowers that were sent might have been picked up a Safeway? :) I am not kidding. Avoid this company. Lots of good reputable florist services out there like Canada Flowers and FTD to choose from.

Waited over a week for flowers didn't get the ones i ordered and was delivered after she moved states so the flowers went to her co workers instead of the one i was sending flowers too sad excuse and customer services sucks would not recommend to any one!

Three days before delivery they called to say the local flower shops could not make the arrangement at the price I paid. They wanted another $30 and said they would pay $30. Totally absurd. I told them no so they downgraded the arrangement. I wanted to ask for a refund but I was scared to give them any more information. They sent a cheap, very generic arrangement. Do not trust this service. This complaint is on other sites from many customers.

Totally failed to delivery on mothers day even though I asked for delivery on the Friday before. Called on Friday and they promised next day. Never happened. Been on hold for over 90 minutes just trying to get a refund. They made us think it was a local flower company but these are just some kind of scam call center.

My mother order sunflowers for me. I received gerber daisies and other yellow daisies. Tried to rectify it through customer service. They refused to help me. Their website descriptions are wrong and their customer service stinks. They also charged an exorbitant amount! Eliminate the middle man and google a local florist and call them directly so you won't be overcharged and given the wrong product.

Called florist to ensure that if I ordered the arrangement it would be delivered in time for a family funeral. The employee guaranteed delivery if I paid extra. Sadly no flowers arrived and when I called to ask why, I found out they knew they wouldn't be able to deliver the flowers early that morning but never had the common decency to call me.
Employee I spoke too was rude and dismissive without apology not sure if I didn't call they wouldn't have just kept the money.
Untrustworthy business.

Would give 0 stars if possible
Ordered flowers for Brother In Law Funeral
The $323 dollar arrangement never arrived.
Customer service was useless. I was embarrassed to say the least
Do not use the company under any circumstances

I'd give them NEGATIVE STARS if I could. Did not deliver flowers as promised. Then two days later, still no flowers. Was told those flowers were not in their inventory. Would have appreciated a phone call offering another arrangement so my order could be delivered on time. Then I was offered $5 off an $80 order and a coupon so that I would not cancel. I had to tell the guy (could barely understand him) a big no. $5 off an order that they didn't deliver is not okay. Then I got the run-around and lied to during the cancellation process. Was told up to 6 days for a refund. Two hours later, they are still asking to deliver the flowers. I finally went to my credit card to dispute as I have zero confidence that they will return my money.

I ordered Flowers for my daughter and received a message from Blossom Flowers saying their supplies were low and they didn't have what they needed to send the flowers. But for another $66 more they could hire another florist to make the arrangement and the delivery. I said "No"! I received a message saying they had everything needed.
I had my daughter send a picture once the flowers arrived and was totally shocked at the simplicity of the bouquet.
I took the pictures to a local florist, and he told me "You got Screwed."
I went back and forth with customer service with them offering me 5% then 10% refund...I just wanted them to do the right thing and re-deliver the correct bouquet. They just flat out lied and denied my request.

I ordered flowers for Mother's day, an instant charge to my credit card followed by no confirmation info or email, and no flower delivery! Without a confirm order number there's no way to follow up online, and the tele help line just drops calls as soon as connected. Will follow up for a rebate from my credit card co., but save the hassle and avoid this scam!