Blossom Flower DeliveryReviews 1,045

My husband ordered a flower bouquet for my birthday paid extra for same day delivery. (We were in 2 different states at the time) After waiting all day and telling him they were out for delivery finally at approximately 6pm he received notification that the store did not have the flowers in stock and the "bouquet" would arrive 2 days later. They finally arrived not the "bouquet" he ordered but a sad heap of half dead roses, no water, vase not even big enough to hold the roses without almost falling over (paint can holding them up in picture) He ordered from them based on the picture that was shown, not the heap of crap that was sent. The pink and red bouquet was what was ordered the thorny limp roses was what was sent.

I live out of state. Needed to send Funeral Agreement and ordered it from Blossom Flower Delivery this morning before 9:00 am. They stated that they had same day delivery. Received a call from Blossom Flower Delivery at 3:12pm informing me that they would not be able to deliver the flowers noting that they did not have the supplies to fill the order. So, I asked Angie what they were going to do, she stated that they could do nothing other than to send me a refund. This is unacceptable in waiting 6 hours to tell me that they suck in customer service and to bad. I'm filling a major complaint with the NC Attorney General's office, and the BBB but also noticed that they are not a BBB member. STAY AWAY from this company they have not morals and values..

After placing my order and payment made, they said a supplier problem will cost an additional $ to me. There problem became mine. I will never use them again

I have never written a negative review in my life, but I feel like I need to save others from the experience I had. I ordered a lovely bouquet of pink lilies and roses in a nice vase for my in-laws. When my MIL sent a photo to thank me for the flowers, I was stunned that they looked nothing like what I ordered. The flowers she received were red carnations and roses in a tiny vase. She lives on a tropical island, so I am quite certain the florist could have found nicer flowers if they were out of lilies. I contacted Blossom Florist immediately. I received an AI-generated response saying they'd get back to me within 24-48 hours. They did not. I called again, requesting they either refund my money or send the original bouquet. Their reply was, "The best we can do for you is refund you 15% of the cost of the arrangement." This amount would only cover the tip I left for the driver. I would advise you to avoid Blossom Florist.

DO NOT USE THIS SITE.
Obviously fake, we made the mistake, and we hope no one else does. Not only did we not recieve what we purchased, but we also can not get ahold of anyone competent enought to give us straight answers.
DO NOT USE THIS FAKE SERVICE!

This place is a scam! I bought the Loving Harmony for my gf's bday on 1/22/24. I paid the extra money for the premium arrangement and the extra money for the expedited delivery to ensure it would be there before 1pm. The flowers were NOT delivered before 1pm and numerous attempts to contact the company failed. Their email AI support (LunaAI) kept reassuring me that the order would be delivered asap, but the flowers weren't delivered until after 5:30pm, after which my gf had left work and the building was closed. My gf showed up to work the next morning and had a random coworker deliver the dead and wilting flowers to her desk. 1) they did not meet the 1pm deadline despite paying the expedited delivery fee; 2) they delivered a basic arrangement, not the premium I ordered; 3) the flowers were dead and wilting; 4) the card / note was not in included in the arrangement; 5) the email AI responses were complete garbage and no steps were taken to fix the situation; 6) when I finally got in touch with a human they said they'd "submit a ticket to remedy the issue" and promised me a call back. It's been over 24 hours and no remediation has occurred, not one person from the company has contacted me, and the issue has certainly not be remediated. This is a negative review from a disgruntled customer, it's a warning to all future customers. Go with 1-1800 Flowers, it's a much safer bet. If I could give a Zero Star rating I would!

I ordered Orchids for my daughter's 40th Birthday. The picture advertised was a beautiful full bouquet. The arrangement that arrived looked as if it was prepared for a funeral. I contacted them the same day and was told another arrangement would be sent. It never arrived after 3 wks and multiple attempts I was told they could refund 15% of my $120 purchase. After attempting to find a resolution I was told that they would not replace the arrangement due to being unable to get from flowers from their supplier. Their final offer was 20% or nothing which I did not accept.

I ordered flowers and candy for my bed ridden aunt. The flowers came without the candy. Left callback number with customer service several times. Each time I was called the phone was disconnected. I called another customer service number, waited half an hour and was disconnected. Finally someone answered who left a message with the delivery people. I have little faith they will get in touch with me. They had no trouble taking the order and charging me. Order from elsewhere...anywhere else.

The arrangement I ordered is nothing like the photo online.
I ordered plants and they sent the cheapest flowers
I have never seen something like this before.
From Spain

As many other reviews I have read…I should have read the reviews first. What a joke!Wanted to send my cousin flowers for helping me out as a thank you. This gesture of thanks has become a BURDEN!. First I paid $25.00 for speedy delivery. They arrived a day late and was delivered hours before specified. By the time my cousin returned home they were frozen solid (who drops off flowered on someone's deck when it is -4degrees and expects a good outcome). After sitting on hold for 1/2 hour. I finally got scene on the phone who wanted to only refund $10 of the $100 dollars I paid because they had been "delivered". After more push back I am supposedly getting a full refund. I WILL NEVER ORDER FROM THESE FOOLS AGAIN!

I saved my energies for my Better Business Bureau complaint, but feel the need to share my warning every place that I can. Do not trust this company with any floral orders of importance. After 10 days of dealing with this company for a very simple floral order for a funeral--the family of the deceased has no flowers, I am out $100, and I am completely exhausted by the run around I have been given. PLEASE don't risk it!

The arrangement I ordered is nothing like the photo online. I was completely embarrassed when my mother in law sent a pic of the flowers to me. I was humiliated! Never order from this company. They placed a large now in the arrangement in lieu of flowers, plus the arrangement delivered has 1/2 the amount of flowers. Extremely horrible job! My 1 year old grandson could have done better!

Stay away this company is AWFUL. They will take your order and money, tell you they will send pics and update you on delivery. They will say it is delivered and yet nothing is delivered. You will sit on the phone with tons of idiots who have no clue what to do. STAY AWAY.

I ordered flowers for my mother in law to be delivered on her birthday. They assured me they were local (not true) first they said they were in Prescott --then they said they were in Surprise, AZ. They are actually based in CA--with customer service in a different country. I spent 3 hours of my life trying to get this resolved/ refunded. They told me it was delivered-- but they had no proof. I asked to speak to a manager-- they told me 2X on 2 different days that the manager had "just left for the day". % days later--I spoke to a rep-- and after them investigating and finding no proof of delivery--they told me they would refund in 5-6 business days. We shall see. Buyer beware.

Then to top it off they send "So Sorry" emails asking for photos of the arrangement we ordered and photos of the arranghement as delivered. Just what you want to ask the receipient to whom you sent flowers to.
Anyway we ended up having to call AMX to dispute the charge as could not get them to credit us and in the end they hung up the phone on us the last three times we tried to talk to Chelsea, the owner/.

Ordered an arrangement. Was told it would be there Saturday.
Was then email stating they couldn't do it til Monday. Today got a message they can't deliver and it is doing to cost me an extra $20 and still not delivered today.
This place is not a good place. Save your money. Call a local florist whether it is near you or the city you are trying to get flowers to. It also came up with Sunny Flowers Delivery
DO NOT USE THIS COMPANY!

In an effort to keep this review short, I got the same level of fraudulent service as many of the reviewers here. On Tuesday I was in a bind needing to send a quick sympathy arrangement to my mother in law for the loss of my father in law. I called to order the 'loving harmony' arrangement for $80+ in deluxe. I was assured by the agent that they could deliver it same day and had the astromelia and stargazing lies in stock. A few hours later I get an automated email saying it'll be delayed two days to get the flowers and I needed to call them back. I call and get offered a $10 refund for the issue but it'll still be two days. I'm mad, but in a bind so ok, we'll they decided to send my mother in law 11 (not even a dozen) pitiful looking white roses, not a deluxe arrangement nor what I ordered. You can literally get a better arrangement at your local grocery store.

I called and send pictures because I was upset and specifically told them multiple times that I wouldn't approve any 'florist decided' arrangement I would wait for what was ordered.

They gave me a sob story about being a small business and because they delivered the wrong flowers they could only give me a refund of 20%, which they send me $4 back… which isn't 20%

This company is fraudulent… do not use them!

This business is a scam! They deliver substandard flowers, arrangements that you don't ask for, and refuse to answer their phone for weeks. When you finally get them on the phone, they refuse to refund your money, except for a few dollars. I can't tell you how angry I am at spending $100.00 for a sick friend, and being ripped off!

This "company" is a complete scam. I ordered flowers for my fiancée and even payed for the quick delivery. The flowers were not delivered when I payed for them to be. In fact, they were not delivered at all. I emailed them to which I got an AI bot reply that provided zero information. After 2 weeks of constantly emailing and calling their number, I made a claim through my bank. Only then did I get a response from an actual person. I then called them and asked for a name and an address of the company. They refused to provide any information. 3 weeks later they have finally refunded my order. However not a full refund because of exchange rate.
In short, do not use this company. If you already have, make a claim with you bank. That seemed to be the only thing to work.