Blossom Flower Delivery

I ordered and paid for flower delivery. They were never delivered. I called and they said the account did not clear for payment but the money was taken from my account. I paid through paypal again and still no flowers. I better get a double credit ASAP or I will be contacting the State licensing, the BBB and will be sure to blast them on Facebook and any other place I can. Sorry sorry business.

Delivery late. Scared my elderly parents to death with a 11:23 PM delivery. ABSOLUTELY nothing like what I ordered. Did not abide by their own Substitution Policy. Posting to help others not fall for their tricks!

I've tried to use this company a few times and their orders are always delivered days late, even when ordered well in advance. I tried to get a refund on an order on which they had substituted what I wanted for something else, and was 3 days late, and was told I couldn't get a refund. Terrible customer service, terrible company.

The company failed to honour a cancellation request after they could not meet the order requirements and made the delivery of flowers after that date futile. Instead, after I already saw my friend and gave her a different gift to offer my condolences, I received notification the company contacted her directly and arranged to deliver to a different address and bill me without notice to me. This breach of contract is unacceptable.

I ordered flowers for my wife for our anniversary. They called the day before and said the flowers are going to the same address as the sender is this correct? I informed them yes it is. I guess no one has ever ordered flowers from them for their wife. I had to be out of town on business when I received a call that the delivery flowers would have to be substituted and would not arrive until the day after our anniversary. The next day was a Sunday so I was a little suspect but imagine my surprise when the next call stated the delivery day would change to Monday. It seems like they want to get your money and then under delivery. I will never use them again. Stay away

I placed an order on 9/14 to be delivered on the same day. The next day I received a message that the flowers weren't delivered because of a late notice from their supplier, but they would deliver that day (9/15).
I had no problem with that and thanked them for the update (maybe that was my mistake). The following message came on Monday 9/18, again apologizing: "late notice from our supplier about delayed delivery." They said that they would deliver the next day 9/19. I told them that if any way possible I would need the delivery to happen that day or 'no later' than the next day (that would be 9/20).
On 9/20 they called me with the same message. Still no delivery! We told them that this was the last chance they were given. If no delivery on 9/21, we need a full refund.
They had the gall to reply in an email that 'all changes or cancellations of the order are no longer an option.'
I can't wait to see a picture of the arrangement.

I will never do business with them again.

Called day before ordering to confirm they could deliver my order the next day for my daughters Birthday and was told yes. Tracking stated delivery would be by days end. Called at 5 pm and was told they would be delivered by 9 pm. Did not arrive. Called in the morning and was told that they didn't have the supply's so they just cancelled my order. Ridiculous

I asked them days in advance to send a picture of the floral arrangements before they were sent out, I had them make note of that and yet they still did not do the one thing I asked. I also asked for peonies days in advance and was told day before that they could not do that flower even though I made sure before placing the order. My order was over 100$ and was told because peonies are expensive flowers and then I had to have them substituted with something for cheaper. I will not shop with them again.

They couldn't find the delivery address on my order. When I responded to their email asking about the address, they spent a day not responding, then called and had not looked for my email response. That's two days lost. Then they said their supplier didn't have the flowers. Hold times on customer service were ridiculous. Forget them. Order locally.

Ordered flowers for my MIL for her birthday over a week in advance. They called me the DAY OF delivery saying they couldn't fulfill the order without another $28 because they didn't have enough supplies and had to have another florist complete the order. And they would now be delayed at least a day. Customer service was super unhelpful

I ordered a large flower arrangement for a funeral standing spray. The price was $164.99. They charged me extra $16.98 shipping, extra $5.99 delivery fee, an Extra $5.00 tip, extra $4.99 handling fee. I was very surprised when I received my credit card statement, the $197.95 become $277.13 They charged in USD amount, but they never said so, I was not expecting that. They also said would send me a picture of the arrangement when ready, when I call back to remind them of the photo, they said they do not have the ability to do that, but they said YES so they would sell the product. I paid $277.00 Canadian dollars, and never saw the product, so I don't even know if at least the arrangement was beautiful or not.

I had the misfortune to order flowers for a
Funeral from this awful company. Not realizing it wasn't a local florist. The arrangement was a joke with less flowers than a grocery store bouquet and over $100. Then when I called to complain they told me to take a photo of the flowers ( the service was the day before) and offered me a 10% refund. I told them to keep their refund that I would get more than $10 of satisfaction from writing this review.

I ordered a flower basket from here last week not only have they still not delivered but they asked me
For more money or they wouldn't deliver after me already paying I'd recommend you go with a reliable company because they truly are not I am super disappointed and want my $$ back

My sister & I wanted a pretty bouquet for our sister who is waiting for heart surgery. This was a sudden change from someone who was previously very active and healthy, so it's been a great concern for our family.
My sister ordered a bouquet of sunflowers with a Get well balloon and 2 mylar balloons--$100 after delivery fees, etc.
What was delivered? MAYBE 6 sunflowers wrapped in white paper.
NO vase
NO balloons.
Customer service offered a 10% discount. Not acceptable.
DO NOT ORDER FROM THIS COMPANY.

I have never experienced such horrible customer service. Flower order was never delivered and I had to call every day for 3 weeks for a follow-up, I had to repeat the situation every time. I was always promised someone would get back to me, never happened. Do yourself a favor and do not use their services.

Placed an order for flowers for a funeral. The next day they said they couldn't do the arrangement due to "low supplies", so they'd make something else up. They said they'd send the confirmation email that the order was delivered, & no email was received. Nothing. Ended up calling & the flowers were not delivered for the funeral. We had to call to find this out. Nobody reached out or anything to disclose this information. They are now saying we have to wait 2-6 business days for a refund since no flowers were delivered. After reading all these reviews, I feel there will be no refund, & am well aware of the scam of a "company" this is. They even quoted a price for the mastercard transaction, & added an extra charge of $30 for the US exchange rate & did not make any mention of so. DO NOT order ANYTHING from these bs scammers. This is not a company, it's a joke stealing so many peoples money.

I ordered flowers for a funeral. I understood suppliers didn't have certain flowers but I was assured they would make it up with same valued flowers. To be sure, I requested a picture before delivery. No picture, no receipt, no nothing even stating they were delivered. They should be shut down for the garbage that was sent to that funeral. Totally embarassing!

We ordered live plants in a basket on December 28th, for around $65.00, the total when I went to checkout was $81.00 but I thought maybe the delivery charge was on top of that and being stressed already because it was for someone that just lost her husband, I just wanted the flowers delivered that day or the next. When I got the confirmation email, it still said 81 dollars and looked like the flowers would be delivered the next day. After checking to make sure the information was right, I was told the flowers would be delivered February 3rd. My bank statement read that they had charged me $114.00. I cancelled my order. I would never use or recommend this company again. Awful business to deal with.