Bling Painting has a rating of 2.64 stars from 260 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bling Painting most frequently mention customer service, tracking number, and credit card problems. Bling Painting ranks 190th among Painting sites.
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I absolutely love the items that came so far. I place a big order some arrive very quickly and some has not been shipped yet. Customer service is great I am really happy with this store. Shipping sometimes take a long I am guessing because its coming from China and everything I order is custom made. I have been waiting a couple of weeks and I am assuming I have 2 wait a few more weeks that's my only problem.
Ordered Dec. 8th; arrived Dec. 21st; mailer package ripped and re-tapped; my name wasn't even on the address label; paint-by-number box inside had the end ripped off; their response was offering a $5. Discount. Don't be fooled by their product pictures - that ain't what you get!
Ordered Dec. 8th; arrived Dec. 21st; mailer package ripped and re-tapped; my name wasn't even on the address label; paint-by-number box inside had the end ripped off; their response was offering a $5. Discount. Don't be fooled by their product pictures - that ain't what you get!
Products used:
NONE - not usable!
We recently purchased a clock from Bling Painting. We feel like the clock was inferior in quality. The hands are thin and flimsy. The clock itself seems cheap. The hour hand does not sit properly on the hour number. I contacted customer service (Jean/Shadow) numerous times about returning the item. After repeatedly requesting a return shipping label and full refund, I was told that I could keep it and they would give me $10. I explained this was not acceptable as we paid close to $100. Buyer Beware if you choose to purchase from this company.
Tip for consumers:
Don't waste your time or money on products from Bling Painting
Loved doing this painting. We just bought a new house and this will look amazing in the dining area. I've already ordered another. Great quality.
I absolutely love the items that came so far. I place a big order some arrive very quickly and some has not been shipped yet. Customer service is great I am really happy with this store. Shipping sometimes take a long I am guessing because its coming from China and everything I order is custom made. I have been waiting a couple of weeks and I am assuming I have 2 wait a few more weeks that's my only problem.
Tip for consumers:
It's worth the wait I absolutely love this store
Products used:
Personalized items
I guess I put the wrong zip code by 1 number on my package and they told me that the post office will destroy it and not redeliver it. Then they told me I could just buy another one and would not give my money back! Then said 15 remaking fee but link had full price of 35 dollars. What kind of business is this? Terrible Horrible and don't recommend
Tip for consumers:
They don’t give refunds and post office destroys the product and won’t reroute it or send it back to company. Never heard of destroying it
Products used:
I ordered a metal sign with my married friends name on it they just got married.
Product was metal, no packing just plastic sleeve stuck in box. Arrived severely damaged and badly bent. Husband worked all afternoon still bent. Was told not that bad I should try to adjust it. Do not buy from them.
Tip for consumers:
Do not use them
Products used:
Metal art
I ordered two paint-by-number kits. They did take awhile to arrive, thanks to Covid, but they did show up and the one I've completed turned out great! Quality is the same as all the other kits I've ordered from other places, even though Bling kits cost less. I had to message them a few times, first for me messing up the shipping address, and again for shipment tracking info. Jean in customer service was extremely helpful. I was always responded to within a day and was well taken care of. I'd buy from here again.
Tip for consumers:
Shipping is taking awhile right now. But your products will arrive.
My husband asked me to purchase a clock from them. The website states 100% satisfaction guaranteed.
I am 14 emails in! They will not return the item. It is a clock that we had to assemble. It does not hang flush to the wall. When I requested a refund I was given an offer of 12% refund! They are FROM BANGKOK! They now said on our last email correspondence that I can return it to BANGKOK! It will most likely get lost and I have to pay the shipping! For $120 this is what we were sent. The ad did not say all assembly required! They are liars. DO NOT BUY FROM THEM!
Tip for consumers:
DO NOT BUY FROM THIS COMPANY!
Products used:
WALL CLOCK
Really great for the price and if you are looking for a paint by number "kit" to entertain you this is perfect! There is no canvas frame so you have to either buy a separate frame or, do what I did, and use shipping tape and tape it to a sturdy table nice and tight! It does come on canvas material which I was pleased about. I have not finished yet to see if there will be enough paint but so far so good.
I bought a paint by number of my daughter the face doesn't even look human. It looks terrible. When trying to get a refund the customer service does not respond, total scam. Don't waste your money!
Tip for consumers:
do no buy
Products used:
paint by number
This company advertises fast shipping when in fact they are not even in the US. My product is just leaving China after the order was placed 7 days ago. I needed this for a real estate closing.
Tip for consumers:
False Advertising. Company advertises Fast Shipping when in fact is far away from the Truth.
Products used:
Personalized Family Name Sign Monogram Letters Wall Decor for Home Decor - Creative Gift for Housewarming
I don't know what else I could that hasn't been said by all the other reviews. Paid for a tapestry, around $40. Never received, rather received some other product which I have no idea what it is. Customer service is non existent, ran by a character named "Jean" who I am 100% sure is using an english translator to communicate with his victims. Anything else you want to know? Look around the reviews they don't lie. Shop safe everyone.
I ended up being sent the wrong custom tapestry after 2 days of receiving one of them. I contacted them and didn't hear back for a few days and decided to check with PayPal. I ended up getting a full refund and am so thankful for as I wasn't happy with their product and received a completely different one when the two were shipped together from China. I feel very lucky and was hell bent.
Tip for consumers:
Perhaps don’t get custom work.
Products used:
Two custom tapestries.
BUYER BEWAREDon't bother with this company unless you want less then what you ordered. Missing one of two tapestries I ordered and they don't have a working phone number and they aren't getting back to my text or emails. NOT TRUSTFUL. The quality of the one I received is not good. They don't have high resolution printing like they claim.
UPDATE: I received a completely different tapestry a couple days later and isn't the one I ordered. They obviously don't know how to process an order nor help their customers. I've tried contacting them all weekend to let them know, and nothing. Crickets...
Tip for consumers:
DO NOT USE THE SITE. REGRET BIG TIME
Products used:
I got 1/2 tapestries I ordered.
Do NOT purchase anything from Bling Painting! My paint-by-number kit was ordered April 1st and still on June 12th, I have not received the correct product. A hair pick with a level was delivered instead (see photo). I have received the run-around from Jean at Bling Painting and have absolutely NO confidence that I will receive the refund I requested - or the actual correct product. This company is a complete SCAM! I wish I could give them less than one star.
Absolutely horrible did not receive everything I ordered customer care is rude not enough paint to finish your painting and will not provide or even sell any extra. Would look somewhere else for better quality.
I placed an order on July 14,2020 and just received todayAugust 10,2020. After waiting almost 3 weeks I sent a text message to find out why I didn't receive a tracking number. Someone responded almost 8 hours later to let me know that my order was processed and on the way and finally sent me a shipping number. I was a little bit skeptical after that because I check the reviews and did not see anything good. But I do have my banner for my birthday and it looks pretty good. I am pleased.
What I ordered and what I got two way different things. I filled my order out correctly double checking it before sending it out. My metal sign is supposed to say Karagh & Matt middle Initial would be M and the last name will be Mortimer established in 2022. What I got. Karagh on the top m for the middle initial and Matt in the middle… est. 2022 no last name no way! It's a newlywed gift for my husband. Now I have crappie metal sign that make no sense. I have pictures too. I have reached out to the customer service agent and no response..
Tip for consumers:
Please don’t use this website to order anything important..
Products used:
Metal sign
Ordered product from Bling months ago, never received. The company claims shipping delays due to Covid, yet they still took my money (months ago) without that warning message. Sorry, it's fraud - don't accept payment for a product you'll deliver one year out - ridiculous. Unfortunately I used PayPal, so when a vendor can produce shipping details (fraudulent or not), PayPal won't refund/protect buyers. Steer clear of this company- criminal.
I ordered this as a gift for my daughter on June 11,2020 and it was shipped the next day from CHINA. When I inquired about the status of my order, I was rudely answered by a "Jean" who told basically said, here is the tracking number, look it up yourself... Tracking information provided from THREE different sources... Most show a delivery date of 6/7/20... That is 26 days for shipping!
Tip for consumers:
DO NOT USE! A COMPLETE FRAUD!
Products used:
Paint by numbers kit for kids
I purchased a personalized paint by numbers and many of the sections have no number in them or are too close and jumbled you can't read them. I've even used magnify glasses. I contacted them their response was buy a bigger painting next time. Waste of 40 bucks
Never received my package getting the run around all I what is my package to be delivered to me and have it in my possession they don't do what they and help me to get my package
Products used:
None didn't receive it yet
This was the worse experience of customer service ever. I've called emailed several times, no one ever reached out to me after I ordered a backdrop and received it 3 day's later delivery date, When I needed it for a WEDDING. This is unprofessional. I'm still trying to contact someone have yet to get a response. I'm advising everyone to rethink before buying from this site
One paint ran out and I needed a refill. I emailed them more than 6 times and texted back and forth with someone at least 10 time and they never sent the paint. They didn't even answer me back most of the time. And when they did, they never followed through with what they said they would do. I have never had such a horrible customer service interaction. I will never order from them again and advise everyone else to look elsewhere!
I wish I'd checked for reviews before ordering from this company! Never again! Ordered a Biden-Harris garden flag. It took a MONTH to arrive and then the flag had no loop inside the flag casing to attach to the hook on the flagpole! Entirely worthless! AVOID AT ALL COSTS!
Same story as most of these other reviews. Website showed an American address, and nowhere was it mentioned that these products actually ship from China. Had I known that, I would have never ordered, especially with the pandemic going on. I would have assumed it would take too long to get here. However, I didn't know. Save yourself time and frustration (and money) and do not order from here. It's been more than two months and there is no sign that my things are coming anytime soon.