On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.6 stars from 3,585 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
We monitor reviews for authenticity
We have had great service on line and with questions on our order. Staff was very helpful.
Customer service was great since I ordered during a sale but did not know what color of wood would match. They held my oder till samples came then I emailed them back with the color and my blinds came in a week at the sale price. My husband and I out them up without any issues and the look great!
A wonderful company to work with. My blinds were too short, probably my fault, and the company could not have been more helpful. They were replaced without any qyestion. I will definetly do business with them again, and will recommended them to my friends. Thank you for your understanding.
We've not had since building our home a covering on the utility room window, as it doesn't get direct sunlight. A few weeks ago, my wife said she would like to get a shutter for the window.
Having successfully purchased blinds previously from Blindster, I went to the website to look at the company's shutter offerings. After deciding which one we wanted, I called and talked to "James" (who I subsequently found out was one of the company principles). He made a couple of suggestions about the order form I had filled out on-line, and I hit the 'order' button.
Blind arrived several days earlier than promised, with all parts and instructions included in the well-packaged carton. Installation was relatively quick and easy. All one needs is basic carpentry knowledge, the recommended tools, and the ability to follow the easy directions.
Blind looks great, fits perfectly, and operates smoothly. MOMMA"S HAPPY! Highly recommend this product and this company!
We like the cellular blinds we bought from Blindster.com. The quality is excellent, great price and speedy delivery. We will shop again with them.
We had a good experience and recommend Blindster.com. Without hesitation.
I read and followed the directions when I ordered and cannot be more pleased with the results!
Easy to order - received blinds within a short time - they are so nice - easy to install and easy to clean
My blinds are perfect! I received a call questioning the measurements I offered. The rep was very patient and helpful. They didn't have to take the time to call but I appreciate the extra effort. As a result I'm a satisfied customer.
We ordered the least expensive blinds and are very satisfied with the fit and ease of installation. They also look very nice. My only criticism is one end of one blind sags a bit when in the open position. Not sure what to do about that. We have recommended your company to others and will order again... sometime.
Pleasant experience, Super customer service. They stand behind their products!
This is an extraordinary company selling extraordinary blinds and they attend to any issues you may have during the ordering-buying process immediately.
I needed to take advantage of their makeover policy. They were gracious and the remade blinds arrived yesterday. My browser kept wanting to insert the numbers in the measurement boxes and I initially ordered the wrong size because if this.
Quick service, great product and easy installation. Only mistake I made was not getting the samples before hand to check color. A slightly darker shade would probably block more sun.
Every thing they advertise is true, measuring is simple, product is quality, any assistance needed they are there for you, the install was a breeze. I would recommend this company, and their product 100%
I have ordered twice from Blindster.com and was very very happy with them both times. Their instructions on how to measure your windows is easy to follow, their selection of product and prices is great, the quality is excellent, and we got our orders so fast. My husband said they are easy to put up too. I just went with basic pleated shades because I had a whole house of windows to recover when we bought an old condo, but when I can afford to upgrade to the top-down shades I will order from Blindster.com again. I can't say enough good things about them.
Easy to order. User friendly website. Good products.
Waited 20 days and found out that my order still had not been produced. Cancelled the order.
I ordered the DELUXE LIGHT FILTERING DOUBLE CELLULAR SHADES for a large living room window. I was really impressed with the quality and ease of installation. I did mount the brackets incorrectly at first (diagram was just a tad misleading) but quickly figured it out. I chose the continuous loop lift cord and I feel it was a great choice. We were worried about extra rope/string hanging down and our dog getting caught up in it.
My Wife and I love these shades so much that we will be ordering the same ones for our other windows. Thank you for a great product
The patience, generosity with their time to help in the selections, the window covering samples they provided, their pricing, and the friendliness were some of the attributes that stood out to me. I am single, I have never purchased window coverings. So I needed advise. Kelly, one of their customer service employees, listened and gave very helpful, thoughtful suggestions based on our discussion. What I got was a great fit for my home. I would HIGHLY recommend them.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm so sorry you had such a bad experience.
Unfortunately, one of our factories is running late (only in premium cellular shades). This has been going on since the Memorial Day Holiday sale because of the high volume. I apologize for the delay and hope you will give us another chance.