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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.6 stars from 3,585 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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Not the color or the description online. The color online was darker and the description on the tilt made an impression that it was interchangeable from right to left and visa versa
Although the order took far longer than I expected to arrive, I'm thrilled with the purchase! These blinds are amazing, I bought the blackout top down/bottom up, cordless. I finally called to check on the order after not being notified that they had shipped after 20 days. Customer Service was very helpful and explained that they were really backed up production-wise. When they finally arrived about 11 days later, my husband hung them the following day. They're very good at keeping the light out and the cool air in once the AC's shut off in the AM. I absolutely love them and wouldn't hesitate to purchase from them again! I'm just waiting for the right sale to finish the upstairs! They will also be so much easier to keep clean than the old standard mini blinds! Well worth the investment!
Love my new blind. Is exactly as described. Looks great quality, plus matches other shade very good. Thanks for quality and great price. 5star
These are beautiful, high-quality blinds and the price was great. They arrived about 6-8 days later than expected, and the tracking info on the site hadn't been updated. Wasn't a big deal for us, but worth noting.
Kept me informed throughout process. Product was as advertised and fit perfectly.
Overall I am very pleased with the look and quality of the 7 blinds I ordered. The screws supplied were not very good quality and after breaking 4 in a row I decided to get some better quality ones from the hardware store. Other than that, I am pleased with my order.
These blinds are heavy and a thin cardboard box is not enough. As a result, they arrived damaged. Fortunately, the damage was on an area not visible. However, could have easily been on an area that would necessitate a return. Better packing, folks at Blindster, that's my recommendation.
Great looking... for the most part. Exactly what I ordered. Only one complaint, the horizontal valance was scratched in the left corner. Wish it had been perfect.
Order took the time it said it would, blinds are real nice and easy to install.
I recently ordered another cell blind. When it arrived, I was missing a clip to raise the shade. Not only did I receive the one I was missing, but she sent me a replacement for one my grandson broke and a few extra.
I would have rated 5 stars because I really do like the blind and it was fairly easy to install. My only complaint would be for my application on a door, 'Hold Downs' were important. The blind came with them but the ones included were completely different from the instructions. The ones in the instructions showed there to be little extensions on the bottom ends of the blind that hooked under a hold down clip mounted on the door or surface. The hold downs that were included had the extensions on the clip but there were no holes on the blind for them to hook into. I had to drill holes to accommodate the pins in order for the holds downs to work. Either I received the wrong clips or the instructions need to be updated to show how to install the clips I did receive. Otherwise I love the blind and it works great for its purpose.
Very happy with my bamboo blind purchase. Fits perfectly and easy to hang. Have now ordered another one for one of the bedrooms at our beach house!
Excellent.! I called the order in and all questions were answered. Good quality and fast delivery.
Installation was simple. Great ease of operation with the chain pull roller blinds. A couple minor hiccups but customer service was great and took care of it. A very good experience all around.
Originally there was a problem with my order because I had placed it on my I-pad and it failed to sync with Blindster but the customer service was very helpful to get my order in on time to receive the discount. There was a problem with a timely delivery, but again customer service responded immediately and my beautiful blinds arrived just in time to install before our 14 guests arrived for an extended stay. Great quality of blinds AND service. Will order again.
Blinds were delivered however we are unable to use the want to open and close
Very pleased with our blinds. They were exactly what we were looking for at an afordable price! The size and color was just right. Will order again for another room we are doing over.
Blinds sent to billing address instead of shipping address. 6 weeks later still don't have my blinds. Would not expedite shipping to correct address once they realized their mistake.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry for the delay in delivery. You have every right to be upset. I will look into why your shipment was not expedited. Your order is scheduled to delivery tomorrow. I apologize for the mistake and thank you for your patience.