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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.6 stars from 3,585 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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I'm so happy I heard the advertisement on the radio - I have completed the master bathroom, guest bathroom and master bedroom with custom window treatments. Great products and services - I will always use blindster for my window treatment needs.
This was the second time we had used Blindster, and the first for the real wood blinds. Even though this was a large order (for me, anyway ~ 12 sets of blinds, enough for four rooms), the order arrived quickly and in good shape. The blinds were easy to install, and look great. Only a couple of comments: all of the valances and hardware were in one box, which kind of confused me, as all previous orders had the hardware/valance in the same box with its blind; there were no center supports (even though the Blindster's recommendations called for center supports for this blind length & the shorter blinds we ordered from them before came with center supports); and there were NO written instructions in any box. If we had not already installed several sets of blinds, this latter item might have been a problem. All in all, not a bad process ~ but could have been perfect with just a few "tweaks" to the order by Blindster.
PLACED MY "SPECIAL ORDER" LATE ON A FRIDAY NIGHT & WAS DELIVERED TO MY HOUSE IN ONE WEEK. I THANK EVERYBODY AT
BLINDSTER.
GREG L. CRAWFORD
They expedited my blinds and when received both showed a wear mark in the same spot. I took pictures of everything and emailed them to Customer Relations. They quickly checked with production and they sent new replacements in a very timely fashion. Great Recovery. I will use Blindster again and recommend them to family and friends. Steve
All but one of the blinds came to us perfectly. One arrived with a factory defect. My husband called customer service, sent them a picture of the blind and they sent a replacement right away. No need to send the defective one back. The replacement blind arrived quickly and and perfectly. We have been extremely pleased with the quality of the product and the staff with which we have conversed.
Quality, price and fit all above expectation but a couple of blinds did have small defects and Blindster.com customer service staff were helpful and professional in getting the situation corrected.
Only negatives were late shipping notifications and incorrectly marked blind size on several boxes caused needless hassle.
Good selection... easy ordering... blinds delivered on time... easy installation
I ordered 13 different blinds and every one was perfect. Solid construction, excellent service and quality.
Our custom order arrived within the promised delivery timeframe, the color was just as expected, they were very easy to hang, and they look great!
Blind too a little longer than expected but you gave me a 10% discount. Thank you!
The blinds arrived on time. They were a tiny bit large for the enclosure so I had to hammer them into place. I had a bit of a hard time mounting the valance. There are no instructions so I had to call for help. And now that they're all in they look very nice.
The thing I liked the best about ordering the product online was the clear instructions on how to measure your window. The site was user friendly with clear descriptions of the product, the measuring process, and installation.
I've made three separate purchases with Blindster over the last few years, and they've all been very pleasant. We added on to our house this last year, and obviously needed window treatments for all the new windows, so off to blindster.com I went. This is a great company with quality products at reasonable prices. More importantly, Blindster also stands behind their products, offering great customer service. They also have frequent sales, so snagging an even better deal is just a wait away, especially if you're signed up for email notifications. Highly recommended for the budget minded style seeker!
Good quality. Good communication. I'd do it again in a flash!
I received an order from someone in Colorado and he received mine. It took a few phone calls to get the wrong order picked up. My order finally arrived and the blinds fit perfectly. Installation was a snap.
The blinds wouldn't retract. It was a waist of my time and tI'd my money up.
I used my credit card to purchase, which cost me additional money via intrest charges.
The customer service from these folks is Terrific! The quality of the blinds we received is amazing. Highly recommend these folks to anyone looking to get quality custom window treatments with no hassle whatever. Our ugly windows are looking awesome now thanks to Blindster!
I'm sorry you had a problem with installation. I will call you right away to see if I can help.
It was a dream experience shopping with Blindster. I couldnt be happier! The price was great and they were top notch in quality. They arrived quickly and were easy to install. I have told all of my friends and family about Blindster and will definitely return for more. Thank you Blindster for making the process quick, easy, and affordable!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry you weren't happy with your roller shades!
I show that we have processed a refund and have issued a FedEx pick up for the shades.