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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.6 stars from 3,585 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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We ordered three sets of two and one single blinds. Very satisfied with the looks of the blinds. Most fit perfectly. One set was two inches too short. My husband installed them in such a way that it is not noticeable, rather than try to return them.
All in all we are very satisfied.
At a little problem with install and customer service was quick to resolve it!
The blinds came in the time period promised. The size was incorrect. I'm confident our measurements were correct. I say this for the reason, I along with an interior designer followed the EXACT steps Blindster.com gave. Because of the concern, (which came to be true) we didn't share the measurements before each of us individually completed. When we compared, the measurements were exactly the same. To avoid the return ($30 shipping) process, we simply acceptable the incorrect blinds. Customers coming into the office will probably not notice the gap, we will. We'll pay more this next month with our home wood blinds. Thanks.
The time from ordering to shipping to deliver was just as explained. The workmanship and quality appear to be good. The price was better than other options... walk ins or online. We did have to make adjustments to installation on 2 of the 3 blinds ordered. A bit too wide for brackets. But we were able to file down the tip on left end enough to make it work. Be sure to install low enough to get the roller to fit between bracket and top of window frame if inside window.
Received my blinds and installed them (5) in a little over an hour. They look fantastic and function wonderfully
I am a board member of a 105 year old small historic church that was in need of blinds for 12 windows that all had slightly different sizes. We received a donation to help buy some new blinds and I heard about your company on the Rush Limbaugh radio show. I checked out your website and found your prices miraculously within our budget. We received samples within a few days, made our choice, measured, and ordered them. We received confirmation and updated production information and received our custom cut blinds in what seemed like no time at all. Every single blind fit PERFECTLY and not one single part was missing. They look beautiful, we are VERY Pleased with your company and have recommended you to our congregation members. Thank you so much for the perfect service you have provided. Such a pleasure!
I have never run across better customer service than the superb and professional service i received from James at Blindster.
Quick to receive order and very satisfied with quality and ease of installation.
Working w/ Blindster to order a mini-blind that we needed for our newly-renovated bathroom was an absolutely stellar experience! The directions for how to measure for the inside-mount blind was very easy to follow & led to a perfect fit for our window (I was worried about measuring correctly, but the directions were spot-on). I ordered 3 free blind color samples, which arrived quickly at our home. After choosing the color, ordering the blind was totally easy. Next, the blind arrived quickly at our home, had everything we needed & was easy to install. I will always work w/ Blindster for our future blind needs!
My blinds arrived and they are perfect! Installation was very simple and they look professionally done. I was so happy with the samples too. They were a big help in deciding color and helped give you a good sense of the quality before you ordered,
I am planning to order more blinds from Blindster
I ordered shades for 8 windows and 3 of them were the wrong length. When I contacted Blindster they requested that I send photos of the wrong shades, which I did. After they received/reviewed the photos, they sent replacement shades quickly. They were very friendly to work with and obviously, very responsive. All shades were carefully packaged and shipped. All arrived in excellent condition.
We damaged one of two blinds we had bought from blindster several years ago, and they were able to pull up their records for an exact replacement to match the other side
The ordering process was simple. I ordered a bunch of samples for different blinds being considered. They sent quite a few extra that were similar, which was helpful since I ended up going with one that I didn't ask for after seeing them all in person. I measured my windows, and placed the order for wood blinds, with the 2-on-1 feature for the larger windows. Production took a couple days longer than expected, but order was placed just before the July 4th holiday during a major sale, so I'll forgive that. They arrived promptly afterwards, well-protected and undamaged.
Installation was a breeze, even for a first-time homeowner. Take your time lining up the brackets properly. I think pace was like 15 mins/blind by the end.
I am very happy with the look and finish on the blinds, really couldn't be happier in that respect. I did not get the tape strips or hole-less version because I didn't think the light coming through would be that bad. I was mostly right, and as expected a very minimal amount of light does get through. So if you're really sensitive and want full blackout, pay up. I'm sure they do a great job with those as well.
I received a product that had several manufacturing problems. Initially had some problems in getting the issue resolved. After giving up, I was surprised by a call from Blindster, they resolved the issue. Apparently, they do check the recorded calls and follow up. I was more than satisfied with the result. Errors can happen as long as a company is willing to work with the customer, that is the best that can be expected. Good follow up!
The blinds were easy to measure for and install. Delivery was on schedule. No problems whatsoever.
Good value, good service. Only disappointment was I could not order an inside mount with the valence that extends outside an inch and a half like most other companies.
Both of my blind orders were painless. Instructions on the website are simple for measuring correctly. Customer service was proactive and offered to send a product sample without my asking. Production and shipping time was reasonable. The product is well crafted, easy to install and they look fantastic. Would highly recommend Blindster for window shades.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry there was a problem with your order. I will call you to see what we can do to get this resolved right away.