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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.6 stars from 3,585 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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Ordered about $1,000 worth of blinds. One came damaged, caused by FedEx. Replacing it was no problem. All blinds fit perfectly.
The blinds fit as advertised. Installation was very easy.
Blinds were delivered quickly. Very easy to install. Gear prices! Total satisfaction!
When we received our shades, one of them was broken. I called Blindster.com and they sent us a replacement very quickly.
Products are good except they weren't delivered at the same time I had to wait 1 more week for the second delivery to arrived and those are the blinds that are more important since they are from the living room.
Product was delivered quickly, packaged well and looks attractive. Great bang for the buck.
The Order process was pretty simple. I liked the call with the expert to go over the measurement and ensure that everything is accurate. Shutters look great. Relatively easy to install. Only bad part was that the wrong shutters were sent to me. After unpacking which took 20 minutes inrealized the mistake. My shutters ended up in Minnesota. The error was corrected. Also, the instructions to install were one page and were missing some of the pictures it was referencing.
First time customer. Did not have to spend big bucks to get good quality wood blinds. Mechanism works smoothly, which is very important to me. Large valance came damaged. They immediately replaced it for me. I am very satisfied.
From the ordering, customer service, and delivery of the blinds, the experience was great. I will order again and refer others to Blindster.com
The manufacturer for Blindster was extremely helpful and cooperative when one part came damaged during shipping and another part flew off while installing and couldn't be found. The new parts were sent out right away. The shade we ordered is perfect and very well designed and manufactured. It couldn't have been a better purchase.
Tammy was the service personnel that helped me. She was awesome! I was trying to beat the deadline for the 30% off. I was rather nervous because she ended up picking out the color... it was kinda crazy. I received my blinds and they are GREAT! Easy to put up wonderful color I can not believe someone would pay 3 times the amount of money... BLINDSTER IS THE WAY TO GO! I have recommended them to everyone that has seen them or is even the slighted bit interested in changing their window coverings.
Low cost, easy to install, efficient, friendly, courteous. I am very happy to have gone to BLINDSTER!
I ordered three different products (blinds, shades and honeycomb blinds) and received two of the three as described. The roller shades have been a major problem. Initially I was shipped someone else's roller blinds and when this was reported replacements were fabricated and shipped. The replacements were not fabricated as ordered (too narrow) and now 12 days later I have still not received correctly fabricated shades. I am currently waiting for a return call from customer service to cancel these shades and obtain a refund. Wish me luck...
I'm sorry it has taken so long to get your shades to you. I am researching everything right now and will call you shortly to get this resolved. I apologize for the inconvenience and appreciate your patience.
I found Blindster.com website the easiest to use and the prices competitive if not the best. Phone support was very responsive and they would always call back if I did not want to wait. My questions were answered and samples promptly sent. All I was responsible to do was accurately measure the windows, they show and tell you how on the website. I could easily pick, compare and price the products and make a decision as to what I wanted. Ordering was a breeze and there is a place where you could label just what room and window placement the shade was for so when they arrived each window was clearly matched with each shade. The landlord did the installation so I cannot comment personally on this, but there were no complaints on his end and it worked out to less than 15 minutes per shade. In the end it was an excellent experience at about one third the price of the mom and pop shop in town. Poor mom and pop but a buck saved is a buck saved.
On time, very good quality, packaged well. Will use them for sure in the future.
Just like the title says. Blinds are good. Instructions don't match the hardware I received but it's not hard to figure out.
Excellent quality for a very reasonable price. Box damaged in shipping - Blindster customer service resolved missing hardware by sending replacement parts in 2 days! Wonderful company with amazing products. I have also ordered solar shades and was equally impressed with the quality and service on that order!
I had a great experience with blindster. Your guidelines on how to measure was easy to understand. My blinds fit perfect. There was a little snag, one blind came a little bent up. I called and emailed them a picture and it was replaced with no hassle.
I will recommend them to all my friends and family!
I Purchased new blinds for my French doors. They are everything one could expect. Great quality and a perfect fit. Highly recommended.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry there was a delay in part of your order!
We do everything we can to give an accurate estimate of the production times on all of our products (varies by product). Unfortunately, this factory had some problems producing everything as promised. I apologize for the delay and inconvenience. Thank you for your patience and understanding.