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The blinds came in the time period promised. The size was incorrect. I'm confident our measurements were correct. I say this for the reason, I along with an interior designer followed the EXACT steps Blindster.com gave. Because of the concern, (which came to be true) we didn't share the measurements before each of us individually completed. When we compared, the measurements were exactly the same. To avoid the return ($30 shipping) process, we simply acceptable the incorrect blinds. Customers coming into the office will probably not notice the gap, we will. We'll pay more this next month with our home wood blinds. Thanks.
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A small plastic part broke off. Maybe worth $2.00 Factory solution was buy a whole new blind. Now...
I'm sorry there was a problem with your order. I will call you to see what we can do to get this resolved right away.