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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.6 stars from 3,585 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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Friendly, super helpful folks on the phone. Nice products easy to install and worked well. Went out of their way to help me even though the mistake was mine.
We ordered some faux wood blinds for a guest bedroom. They were perfect in ever way. They look beautiful.
They fit in the window perrfectly.
The conditions my blinds arrived in was less than perfect, but blindster was very quick to address and resolve the situation. The blinds I ordered were a great price and look beautiful in my house. It's amazing how much a good set of blinds improves the look of a home.
We bought 16 cellular blinds for our entire house. We got a quote from a major blond company that was almost $4000 for what we were looking to do. Blindster came in at a 3rd of the price. And Blindster contacted me 2 days before the deadline for the blinds to arrive at my house to let me know the process was taking a little longer than expected so the company paid for expedited shipping and gave me an additional 10% off my order. The blinds look great and so far they operate well. Installation was extremely simple.
One word of caution about their 60-day satisfaction guaranteed policy:
I purchased double cellular shades for one of my bedrooms. Whe I installed the blinds I realized they didn't block the street light outside the window very well. I called to see if I could exchange them for light filtering cellular shades under the 60-day satisfaction guarantee. The customer service rep told me that since my order was over $1000 I could not return the three blinds and pay the difference for the new blinds I wanted. Instead they gave me 50% another order for that room. The customer service rep was helpful and great about it. It seems odd that the policy doesn't apply because I purchased more than $1000 worth of blinds, even though I was attempting to exchange only about $150 worth. If you have to buy a lot, just split up the orders, which the company recommends doing anyway.
With that all said, I will absolutely purchase blinds from Blindster again and will recommend it to friends and family. Great company.
I am very happy with both the cellular shades I ordered and with the company. They fit the window (outside mount) and blocked almost all the light coming in with the sunrise off the lake, which can be very bright. Service was prompt. I will not hesitate to order from this company again.
The blinds do fit and look great; however, they were dented when they arrived. We used pliers to fix the dent and put them up anyway since the cover on the top would not show the dents. I believe this was a shipping issue more than anything.
I'll definitely be doing the rest of our addition with Blindster. The only thing I wish I'd known was that I needed a lining for privacy in the bathroom and bedroom. Great service and product.
We ordered faux wood blinds for our family room and kitchen. The sizing was perfect and installation was a snap. They look great!
This is our second order for blinds. The experience is that same as the first. Very well packaged, quality blinds, very easy to install. I have just made a third order to finish up our new home.
Love how easily the blinds went up and my room looks beautiful!
Thank you for exchanging my blind that was defected promptly and for my new order of cellular blinds I love them and they fit wonderfully.
I recently purchased blinds for my new house. It took over 3 weeks to get them, and then when they finally arrived, they were all "damaged". I called and customer service was great. They offered to send news ones or give me a refund. They explained they had been very backed up with a lot of orders. This unfortunately hurt the quality of the product. I took the refund and spent about a week trying to "rig" the damaged blinds. I managed to get most of them to kind of "work". They probably won't last as long but, I didnt end up paying for them... so that's why 3 stars instead of 1.
I recently purchased 23 aluminium mini blinds in a variety of sizes. The blinds were easy to install and cut precisely to my measurements. Shipping was quick without delay. A couple of the blinds had bent slats or bent headrails, however, they were covered by the valances so no complaints. Overall very satisfied with Blindster.
These blinds were ordered in all different sizes for my home; they came marked clearly and fit perfectly. Customer services is excellent! Quality of Product Excellent... love the look; very high end work!
Good product, great customer service. Delivered on time. Easy installation, in spite of confusing printed directions and pdf manuals
My order was processed quickly and fit perfectly in my old windows.
Excellent service, fast delivery, first rate blinds at half the price of big box store equivalents
I will definitely use this company again. The blinds are great and when I spoke on the phone about some concerns I had they couldn't have been more helpful.
This was my second order from Blindster. I am going to order a third. The product is well made, the price very reasonable and customer service is excellent.
ALL AROUND WAS EXCELLENT. ESPECIALLY "JAMES" THE SALES REP.
WOULD RECOMMEND DEFINITELY!
WILL BUY AGAIN!
THANKS,
LEE AND KAREN B.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry your blinds were damaged in shipping! Unfortunately, ship damage is one of our biggest challenges. Window coverings are heavy and awkwardly shaped, not a good fit with shipping.
I will contact you to see if you would like us to remake the blind or give you a discount for the inconvenience.