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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.6 stars from 3,585 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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The team at Blindster.com was fantastic in helping me all the way through my purchase to delivery to my home! Thanks guys!
My experience with Blindster.com was delightful, and I could not be more pleased with the finished product. It fits perfectly, and the installation was fairly easy for me. Thank you very much.
Pros: Easy to order, great price, pretty good quality for the price, timely shipping, easy to install, love the crown molding...
Cons: Came with no instructions, even though they are easy to install, the was a little piece that we had no idea what it was for. Nothing on the website either.
These were not inexpensive, but they look great and fit my windows perfectly! Measuring was simple, ordering was easy, installation was a breeze. They perform exactly as I hoped.
I dealt with you years ago and this time it's just as easy for me and your fulfillment and delivery of my order again OUTSTANDING! I'm so glad your here for any of us who feel we don't know how to measure and hang blinds.
I have a whole new way of viewing my blinds now!
The blinds arrived on time and once they were hung, there was nothing more to do. No more shortening which seems to take forever. I think they will last longer in my rentals because they have cords and not wands. I will definitely do this again!
Bought new white wood blinds for our bedroom. Very pleased with quality and relative ease of installation. Only two issues kept me from rating 5 stars. It took 10 days longer Han expected to receive order. Delay was attributed to 4th of July holiday. I also ordered the "wand" instead of pull cords. The blinds came with pull cords instead of wand. Called customer service who was very helpful and immediately had wands shipped to me along with instructions on how to replace. They did tell me that I might like the cords better than wand because the blinds can be closed tighter with the cord. Based on that I haven't switch out to the wand. Overall very happy. Great blinds for the price.
These blinds were comparable to the ones@ Home Depot & Lowes@ a better rate AND Blindster cut them to the length I needed unlike Home Depot or Lowes that would not.
The celular shade I ordered fit perfectly and the cord top down bottom up works wonderfully. The sale price was good. Thank you.
Measured incorrectly on two blinds and they replaced them, no questions, good to their word. Very nice product!
Great good customer service installed as expected will use you in the future
Excellent product, great value, excellent quality. No complaints here.
Everything was good. They came when expected. All 13 fit the windows. Easy to install, Had 13 installed in under 1.5 hours. Will order from Blindster again.
We ordered 3 bamboo shades at an average of $83 each and got light blocking and continuous loop cords which added an average of $70 more per shade. They arrived when expected and looked like good quality bamboo when we opened boxes. Continuous loop cords have a huge heavy boxy device attached to the underside of the head rail. This blocks all access to the holes you need to hang an inside mount shade. Called Blindster and after 30 minute conversation she finally understood what I was saying but did not have a solution - could I call back tomorrow when a more technical person is available? Um, no, we need coverings on our windows today. We had to figure how to drop huge ballast from it's casing, hold the heavy shade to mark holes, rest, hold the heavy shade again to screw in shade blindly hoping it was close. Re-attached the ballast, attached the fabric shade cord mechanism to the side only to find that it's a super short cord - about 2 feet - that is very difficult to use as it is tight and you have to use both hands over each other while pulling hard. I'm afraid it's going to break. These situations were/are identical with each shade. Two shades are over a kitchen counter so consider you'll have to reach and lean (I'm 5'-3") a lot. I've given up on one so my husband does it. Two of the three shades have enough length with a little extra bump at bottom. One shade is about 1/4"-1/2" too short. It says to let it hang and stretch for a while; it's been about 3 weeks and I'm not seeing any difference. Width wise two are fine and one is isn't wide enough. To return anything we have to pay shipping which will be a lot with the weight of the continuous loop system; let alone buying 70" long boxes, etc.
All in all, the continuous loop system is terrible. I have other shades with continuous loops and they are small rods in the head rail with nice LONG metal beaded cords that pull like "butter". My mistake... thought it would be the same. I don't like looking at my short shade pulled down, it makes me shake my head so I leave it up most of the time. Live and learn I guess. Don't say I didn't warn you :)
Ordered 12 shades. Delivered marked with each window size, 4 were same size, but only one fit the others were about 1/16th too wide. They wouldn't replace them because I spent over $1000. 00. Now I'm stuck with all these shades. The brackets need to be improved also. NOT HAPPY!
I'm sorry you aren't happy with your order!
It is true that the orders is not returnable for refund under our Satisfaction Guarantee because it totals more than $1,000. If the factory made a mistake and the size is incorrect than we will remake the shades to the correct size at no charge. If the sizes need to change then we can do it under our Fit or Free Policy.
I will call you to see how we can get this resolved.
Place the order, received e-mail out of stock for simple white materials for blind? Not completely happy - this cause me to not have blinds up for my open house!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm so sorry you had such a hard time. I also apologize that you weren't given the information you needed. I will call you to get this resolved.