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BlindsterReviews 3,585

4.6

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From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
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Blindster Reviews Summary

Blindster has a rating of 4.6 stars from 3,585 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
147
value
154
shipping
151
returns
51
quality
151

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Illinois
1 review
0 helpful votes
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Vertical blinds
September 8, 2016

The fabric vertical blinds we ordered for out living room were of excellent quality. Also very easy to install. Price was also very reasonable. Extremely satisfied.

Date of experience: September 8, 2016
California
1 review
0 helpful votes
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Replacement Shades Purchase
September 8, 2016

I purchased eight sets of shades from blindster.com and had no problem installing them. They look great and function very well. Highly recommend.

Date of experience: September 8, 2016
California
1 review
0 helpful votes
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All three custom blinds I ordered arrived in a timely manner, well packed & fit my three windows perfectly.
The wand opens & closes the blinds easily- better than I anticipated.
I would recommend Blindster.com to my friends.

Date of experience: September 8, 2016
California
2 reviews
0 helpful votes
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Good Experience With Blindster
September 8, 2016

We needed to replace the blinds in our kitchen and, after hearing an ad on the radio, decided to try Blindster. We measured the window carefully and ordered the blinds. The blinds arrived in a reasonable period of time and they fit perfectly.

Date of experience: September 8, 2016
Minnesota
1 review
0 helpful votes
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Very Nice
September 8, 2016

Easy to order and they shipped faster than I expected. Quality seems pretty good.
Planning on ordering again for our other rooms.

Date of experience: September 8, 2016
Kentucky
1 review
0 helpful votes
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Very satisfied!
September 8, 2016

I was searching for colored blinds for my sliding patio door... gray to match kitchen and stainless appliances. I heard Rush Limbaugh air a commercial for this company, so I requested a sample. I liked the product and price... placed an order. The blind fits perfectly in place of my old blind. I am a satisfied customer.

Date of experience: September 8, 2016
New York
1 review
0 helpful votes
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Repeat customer
September 8, 2016

Blinds were easy to buy and install. I just wish there was a little more variety as far as fabric and patterns.

Date of experience: September 8, 2016
California
1 review
0 helpful votes
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Blindster is a good site and you will save money. However these are not high quality blinds. Some of the installation hardware was missing and one of the blinds would not retract so I took it apart and repaired it myself. The top of the blind is covered with a sticker which keeps delaminating from the bottom. Overall I'm happy with the price but don't expect high quality.

Date of experience: September 7, 2016
Florida
1 review
0 helpful votes
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Great Experience
September 7, 2016

Perfect cut for our outside-mount faux-wood blinds, and easy installation. Thank you! We're so glad we found you, and for 35% off!

Date of experience: September 7, 2016
Colorado
1 review
0 helpful votes
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Three west facing blinds
September 7, 2016

The whole experience was good, from ordering and receiving the samples to ordering and then installation. They look good and they work very well. Thanks

Date of experience: September 7, 2016
Idaho
1 review
0 helpful votes
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Good product, good price
September 7, 2016

I ordered three different sized Blinds, they arrived a little early and were measured perfectly. However a mechanism on one of blinds doesn't work as it should, but my wife said it works well enough. Overall we are very satisfied.

Date of experience: September 7, 2016
New Jersey
1 review
0 helpful votes
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Beautiful blinds! Great price! Excellent customer service!

Date of experience: September 7, 2016
California
1 review
0 helpful votes
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BEST customer service I have ever seen!
September 7, 2016

First off all, I want to say how amazing the prices are for Blindster... we had another company come out and measure the windows and the price was REALLY expensive. We decided to try to measure and order via Blindster on our own and the price was about 1/4 of the price of the other company. I was afraid the quality would be awful and I was WRONG. The blinds are the PERFECT color, they are great quality and are exactly what I wanted.

Unfortunately I made an error in typing the length of one set of blinds and emailed Blindster to see if they could fix them for me, at my own cost. They replied back immediately (and then even followed up before I had a chance to reply back as I was out of town) and offered to remake them for free, with a very tiny fee to cover shipping. I AM BLOWN AWAY. We are getting the final blind sent to us now and they have been so active in writing back (even when my customer service rep was out of town) and they are just fabulous.

I highly recommend them to anyone and everyone and will be their #1 fan for life. I cannot say enough great things from A to Z on Blindster.

Date of experience: September 7, 2016
Virginia
1 review
0 helpful votes
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Poor Quality
September 7, 2016

I ordered blinds for 5 rooms. When they arrived, that were defective. ( the blinds wouldn't open and shut). I called customer service and they were nice but demanded pictures of the blind. I sent them one and they sent replacement blinds. Guess what? The new ones were defective and would only open one way. I called customer service again, got the same done and dance, took pictures and still haven't received the new blinds and it's been over 2 weeks since that time. I will NOT buy from this company again. I should've stuck with blinds.com. I never had a problem with their blinds.

Date of experience: September 7, 2016
Texas
1 review
0 helpful votes
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THEY WERE ABOVE AND BEYOND
September 7, 2016

Orders new blinds after my dog chewed them up, 4 sets, I ordered them, got them REALLY fast and installed them, about 2 weeks later, we raised the blinds when we left, but didn't on on set, she chewed through a ladder string, asked if they could just get me thr ladder string, they tried, unusual request, but couldn't so they just sent me out another set, free of charge, UNBELIEVABLE, in this day and age, I will always use BLINDSTER.COM

Date of experience: September 7, 2016
New Jersey
1 review
0 helpful votes
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We had 2 shades come in measuring bigger than the measurements we gave and it to was a hassle to get it remade to the correct size. We also had 2 come in damaged. All 4 still haven't been remade or shipped and this problem has been going on for over a month now

Date of experience: September 7, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you had a problem with your order. I show that your remake order was entered and is scheduled to ship today or tomorrow. I apologize for the delay.

Washington
1 review
0 helpful votes
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A little difficult using the sales codes but happy over all

Date of experience: September 7, 2016
Virginia
1 review
0 helpful votes
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Great purchase
September 7, 2016

The blinds look great. Easy to install and good quality, especially for the price.

Date of experience: September 7, 2016
New Hampshire
1 review
0 helpful votes
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Great product!
September 7, 2016

Good, quick service.
Helpful on the phone.
Product as described.
I've already been back and am getting ready for my third order...

Date of experience: September 7, 2016
Connecticut
1 review
0 helpful votes
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Ordering process was easy but one item ended up being back ordered. I was notified early and given the option to change. This blind ended up being made the incorrect length and I am working to have remade but now it will be 7 or more weeks until the correct item will arrive. Second issue, I ordered tie downs but the shade did not have tie down end caps and my parts did not come with the tie down screws.

Date of experience: September 7, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you had a problem with your shades. I will call you to get this resolved. Thank you for sending the photos.