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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.6 stars from 3,585 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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Every person I spoke to went out of there way to help me. One of the sweet ladies who worked in the office even gave me a call back after hrs. I will use them again and again. I have already recommended them to my daughter who is building a house.
The Blindster website is user friendly and very informative, making it a breeze to order the right sized shade for your window. Excellent quality and affordable!
They were patient and understanding when I made a measurement mistake... I was told that they would recut and send out product immediately. I never had custom blinds before and I sure like them better than department store shelf. I am also going to order some for my kitchen in the next month... Thank you
Got exactly what I picked out. No issues with blinds or service. Great quality for a low price. Looked at several other shades from different stores and this company has best prices.
I found this retailer to be very honest and reliable. It is good to find a customer-friendly service.
This is my second purchase from Blindster. The process is so easy, the quality of the merchandise excellent that I will not purchase from a store again. The selection, colors and prices are better than the stores. Delivery was fast also.
It was so easy to shop for blinds on the website and when I had a question the representative that I spoke to was extremely helpful. Have since bought more and have recommended to some people!
We ordered several sets of faux wood blinds, one very large, 105". Of course, the large one was damaged during shipping and arrived dented and warped. (Why is it never the small items that get damaged?) I was worried that, due to the cost to replace, we would have to put up a good fight to get it replaced, but the customer service rep was very nice, we sent photos, and within a couple of weeks, our new set arrived! Our original order was also missing a valance for one of the smaller blinds, which was sent quickly, as soon as I let them know. The finished product looks and functions great! We are quite impressed with the quality, given the value-level prices.
The product is very good however the blinds are cut to the exact inch thus when fully extended there is about a 1 inch gap between the bottom of the blind and the window frame. The delivery time was quite slow approx 3 weeks.
Our blinds came quickly, they gave us an additional percentage off that I didn't even expect, they fit beautifully and were easy to hang, I would go with this company any day! We plan on buying more blinds from them in the near future. I bought both the faux wood and the aluminum blinds. Both are wonderfully constructed... Excellent bang for the buck!
Poor packing... boxes were pretty beat up upon arrival... but thankfully, there was no damage. Blinds look great!
Everything arrived in good shape and the installation was easier than expected. They work and look good. Only 1 problem was that the cord to raise and lower arrived incorrect. The options were silver metal or a colored plastic. And we paid extra for the dark brown colored plastic. What we received was white colored plastic. They work but sure wish we got what we ordered.
I had to have huge 96-98 long blinds for 2
Windows on beach, so need to be washable. Knowing tenants would pull corded blinds and break them these are perfect solution to using more expensive shutters. Very happy so far!
The "top down, bottom up" shade is FAB! The fact that you can order a blind in non-standard size is great since nothing in our house seems to be standard. The service was fast and the product is great! We ordered one blind first just to make sure we knew what we were doing and then ordered two more after that! (It is great that if you measured incorrectly you aren't penalized, but we still ordered just the one blind at first because we thought it would be fair to have blinds re-made unnecessarily!)
The directions were very clear on how to measure the space for the blind. Followed the instructions and sent in. The blinds did take awhile as they are made in Taiwan but they were a perfect fit and a very nice blind for the price. Would order from them again.
Our outdoor shades arrived and after installation, our back porch was even better than it had been. We loved the porch, but the afternoon sun made it impossible to sit there between about 4 - 7 p.m. These blinds still allow plenty of light, but filter out the harsh afternoon sun. They arrived in less than two weeks in perfect condition. This was a great purchase.
On line ordering was quick. Received the products as they were completed not as a whole group. I was able to install the blinds as they can in. Customers service was excellent. I have two minor problems and a phone call was all that was needed Thank for such quick service.
One of the best experiences I've ever had with an online purchase. I received a damaged blind, and after reporting it. The matter was handled very quick. I received a new blind in a matter of days. They fit perfectly in my windows. I will be recommending this company to my friends.
I ordered plantation shutters online and the process was pretty easy. I got a follow-up call to clarify a few things -- they wanted to get it right the first time. The shutters arrived on time and were pretty easy to install. We are so pleased with the way they look and fit! Wonderful experience. If we decide to order more, I'll definitely go with Blindster.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members