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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.6 stars from 3,585 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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Each blind that we purchased was a perfect fit and very easy to install. The samples that I received were an exact match to the product I chose. The one thing that I was concerned about was the time frame of delivery. My suggestion to anyone ordering is don't procrastinate like I did. However, the blinds arrived in time for our finished project and I couldn't be happier. Thank you Blindster.
Blinds are easily installed. We had a slight problem in that two blinds we ordered were not as dark as we requested. They were promptly replaced.
We had a bid for the same blinds from Costco for $4,000; you were considerably lower, although we did have to install. It was easy!
The product was fine but despite my very acute measurements the product came in short of the interior width mount. I had to shim the interior mount in order for the shade to fit the space. I ordered 4 shades and had problems with all of them. I had two locations with the same over all width and the shades were two different sizes. And to top it off I received shipping info 4 weeks after I received the shades--not a well oiled operation if you ask me.
Very helpful! We needed assistance with a correct size and type roller shade and you were very patient, resulting in a perfect fit. Also we were sent samples of the colors which really helped to make the best choice.
... and I heard the Blindster.Com ad promising to help. They were so right! I found the perfect color, and the measuring instructions were clear and concise. The blinds fit perfectly and look as wonderfulong as I imagined. Thank you so much!
We ordered the blinds and they keep out the harsh sun. Came on time. They don't raise perfectly hence the 4 stars.
The blinds showed up quickly and were exactly what I asked for. They were easy to install and look great in my home. I will be ordering some more soon.
We've done three rooms with three different types/styles of blinds/shades. All were exactly as ordered, reasonably priced and look fabulous. Working on the next room and will be contacting Blindster for our window coverings
Ordered binds was simple process. The blinds arrived quickly. No instructions in any of the boxes, but once I got the first set figured, the others went like clockwork. The last set of blinds I hung, had a defective tilt cord. Called Blindster and they shipped out a replacement part. Took about a week to get. Would have thought I would get it quicker, but all fixed and look and work great. Just ordered 3 more blinds for another room. I would highly recommend these blinds to anyone looking for good quality blinds at a reasonable cost.
Product came as represented & on time quoted, minus mounting hardware which was sent later in separate mailing. Quality is good & fit first time. However the mounting & adjustment instructions are very much lacking to support such a good product. Representative, James, is helpful, but not readily available during installation. Recommendation: Get a tech-installation writer.
Great Experience start to finish! Easy to measure & order; communication great all the way through, and delivery as promised.
Love the fact the blinds are the same color on the outside, so can be color coordinated with each room.
The blinds we ordered were, once again, perfect. Since I've now covered all the windows in my house, I sadly won't be using Blindster.com again but will certainly recommend them to others.
I have ordered shades and wooden blinds 5 years ago and was very pleased with the quality. When I recently ordered I have some difficulties.and the customer service made sure I was happy with the new product they sent me. I will be ordering again.
I bought 4 faux wood blinds. The 1 large one would not open/ close after install. I was afraid I would have to return it. I checked it out and found rod was not engaging gear. Got it back together and it worked. Blind is harder to open /close than other but maybe because its heavier. I will give a chance and hope it holds up.
We waited a bit for our blinds. But when we did get them, they were worth the
Wait. We bought for our upstairs now waiting to biy for oir downstairs.
The online ordering process was easy, despite the wide array of options. The blinds came actually before the specified delivery date, which worked out great. Installation was easy, even if you are not a DIY expert. This was an all around pleasant experience, and the blinds were just as described. We are very happy with the final result, so we can highly recommend the Blindster!
We searched the typical home stores in the area for blinds for 2 rooms. We found next to nothing, Only white or dark brown and none in the exact size we needed. Ordering from that cost a fortune. Spent 15 minutes on the Blindster site and less that 2 weeks later we had just what we wanted in the proper size. Installation was a breeze.
From the time we called and placed our order the representative was great. Made sure we measured right. Sent us sample colors before we put in our final order.
She was great
Love the custom shades and blinds I have been ordering. Great company to work with.
I purchased a house full of blinds. Several started to break as there's a flaw in the manufacturing. Blindster accommodated replacement of some of the blinds, but the product flaw on the new blinds is the same. They'll likely break again in 9-12 months.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry you had problem with your order. If the factory made the shades to the wrong size we can remake your shades at no charge. If you need them made at a different size we can do that under our Fit or Free Guarantee, we pay for the new shades and you just pay for shipping.
Unfortunately, you are correct about the shipping notification. We had a time period where the FedEx tracking numbers were not loading into our system properly. When we got it corrected and loaded all the tracking numbers notifications are automatically sent.
I will contact you right away to see what we can do to take care of all your issues.