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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.6 stars from 3,585 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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The order and delivery process was seamless... the blinds are good quality and ifs just fine.
I've placed two big orders (big for me) and could not have expected more in value for my money, quality of product, shipping speed and customer support for one mis-measured window. In this day and age, these results far exceed other business experiences. Give Blindster a chance and you will not be disappointed!
We were in FL for a short time and needed blinds for our rental. Immediately after arriving, I ordered blinds. When it came close to time I expected them, I called to ask status. They said they ha never received my order! I freaked out. Customer Service said if I could remeasure and give info asap, she would process right away. She put it on customer rush and we received them 5 days later! And they were perfect!
We just bought a new house and I am replacing all the blinds. The directions on how to measure and install them are spot on. My shipments have arrived in perfect condition since they are wrapped and bundled to protect the blinds. I have bought both the wood blinds and the faux woods blinds and I love both. I haven't bought blinds anywhere else since I bought my first one!
It was very easy to order these and get them installed in a short amount of time. The most difficult part was the measuring for the sizes. I love the way they look. If you are looking for black outs as I was these are not for you. But if you are looking for great style these are for you. I have a mid century home with higher windows and curtains would look old and dated... these look sharp and crisp. I do wish they made the room darker but for style I can live with more light!
We ordered a number of blinds totaling over $1,000. They all (except one) fit and installed as instructed.
The one glitch is we contacted company to replace the one blind and they have not responded in three days time, yet.
I love my ne w blinds and they were so affordable! The shipping was so convinient!
THey take you through every step. Beutiful blinds at a good price. Short wait time from order to delivery. WIll order through this company again
Extremely helpful customer service regarding sizing and pricing of window shades from previous order. Customer service personnel went the extra mile for me. Much appreciated.
We were very pleased with the prompt service; accurate measurements; and quality of our shades. They look great in our den. We will be ordering more in the coming days.
Installing in a metal building. Screws provided hit metal and pushed out the window frame. The window and blinds measured exactly right and we couldn't figure out why the blinds didn't fit at the top. Had to cut off the top rail, 4 panels and the valance to fit. Cracked one of the panels in the process and the break was obvious. Finally figured out what was happening as we installed the third blind (the second didn't result in obvious damage). Called and explained the situation and was offered a substantial discount to buy a replacement for the first broken one.
Got exactly what I ordered when I expected it and for a great price.
Great quality blinds for a very reasonable price. I needed a set of blinds that were very narrow and most places could not make them the size I needed. I went to blindster.com, entered the dimensions and a few days later, they arrived on my doorstep. Simple! They even kept me informed of production and shipping time. I would definitely use again.
After looking at the national name blinds, someone mentioned Blindster.com and I am so glad they did. Ordered two large solar shades from the Exotic Collection with the cassette header and they are perfect for our picture windows at the beach. They are blocking out the sun yet one can see through the fabric and they are very attractive. I ordered both during a sale and paid less than half what the national brand would have cost.
Very easy to do, very good service, I miss measured because my sheetrock was so crooked. But no problem they sent a replacement for a flat $15 charge and I donated the one I mismeasured to charity.
The experience was fine but the product has a design flaw and does not function well. When screwed into a side wall, the screws interfere with the roller and make it very difficult to roll and unroll.
Great shopping experience, great pricing, great product on arrival. My only comment would be to communicate the phase from ordering to delivery better in email.
Samples came quickly. Very easy to order online. I measured correctly so no problems in that area. Easy to install just make sure you use a long level. I taped a smaller level to a longer board to span 54". Good thing as the opening was off by 1/2" on one side which would have affected the roll-up hitting the bracket. It really looks nice and the quality is very good. Price was very reasonable.
I'm sorry you had a problem with ship damage on your order. Unfortunately, ship damage is a constant challenge when shipping window coverings because they are heavy and awkwardly shaped. Especially when your order a blind that is 105" wide.
I apologize for the inconvenience caused by this issue.
I tried Blindster after a difficult experience with another company. The blinds are great, and Kim's customer service was exceptional! Nice experience - I'll be back.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry you are having a problem with your order. The screws should not interfere with the shade functioning properly. I will call you right away to get this remedied.