business logo of Blinds.com

Blinds.com

Overview

Blinds.com has a rating of 4.6 stars from 2,705 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality and window coverings. Blinds.com ranks 2nd among Blinds sites.

service
699
value
108
shipping
113
returns
69
quality
2,373
This company does not typically respond to reviews

Instant Feedback

135,409 reviews
+113
How would you rate Blinds.com?
grey star
grey star
grey star
grey star
grey star
Tennessee
1 review
0 helpful votes
Follow Terry T.
Unfollow Terry T.
Send Message
Share Review
Report Review

Great service, spotty quality
May 30, 2024

Easy to order. Received when promised. Unfortunately 2 of the 6 blinds had to be replaced. One because they were uneven, the other because the tilt did not work.

Great support when I called to report the issues.

Date of experience: May 20, 2024
California
2 reviews
0 helpful votes
Follow kaytee W.
Unfollow kaytee W.
Send Message
Share Review
Report Review

Absolutely satisfied!
April 23, 2024

We ordered 3 custom fit blinds for our living room. The quality is akin to what you'd get at Home Depot (I belive blinds.com is a subsidiary of HD), but with the ability to customize your length and width, as well as how you open/close/lift your blinds. This was incredibly useful as we could customize which side (left or right) had the open/close apparatus, so we could make sure it was easy to open/close the shades based upon what furniture was in front of each window.

My husband installed all 3 blinds by himself (4x6 ft windows) and it only took about 45 minutes total.

I also sincerely appreciate that free samples from blinds.com are GENUINELY free, and arrived very quickly (I think 2 days). I'd highly recommend ordering samples if you're waffling between colors:)

If we need more shades in the future. I'll definitely be ordering from blinds.com again.

Loading...
Date of experience: April 13, 2024
Illinois
1 review
0 helpful votes
Follow Alexander H.
Unfollow Alexander H.
Send Message
Share Review
Report Review

The whole process was smooth and installation was straightforward. I'm extremely happy with my purchase and experience with this company. The results transformed my home

Date of experience: July 5, 2024
North Carolina
1 review
0 helpful votes
Follow Linda J.
Unfollow Linda J.
Send Message
Share Review
Report Review

Satisfaction
June 2, 2024

They had the color of Levelor blinds that we needed to match our others. Offered multiple options when ordering the customized blinds. We were able to use the existing brackets from the previous blinds on window frames and it worked out great!

Date of experience: May 23, 2024
Wisconsin
1 review
0 helpful votes
Follow Jay R.
Unfollow Jay R.
Send Message
Share Review
Report Review

Very Happy
May 26, 2024

I was very happy with the ordering process, the product itself, and the ease of installation. Unfortunately, I made one measuring mistake but that was on me. The items were all made to my specifications and were labeled very clearly. We love our new blinds.

Date of experience: May 16, 2024
Florida
1 review
0 helpful votes
Follow Lourdes A.
Unfollow Lourdes A.
Send Message
Share Review
Report Review

Great blinds
June 25, 2024

Great help from Jerry, designer consultant. She helped us choose the perfect color of roller blinds. We also saved at least 50% by ordering online instead of big box store

Date of experience: June 15, 2024
Pennsylvania
1 review
0 helpful votes
Follow Mandy S.
Unfollow Mandy S.
Send Message
Share Review
Report Review

Great blinds
September 6, 2024
Updated review

Have bought from Blinds.com before and have been very happy. This time we are remodeling the bathroom and went with them again.

Date of experience: August 27, 2024

Great experience
January 11, 2023
Previous review

Great experience

Date of experience: January 11, 2023
New York
1 review
0 helpful votes
Follow Tamara C.
Unfollow Tamara C.
Send Message
Share Review
Report Review

Haven't opened the box yet. Can't tell which blinds have shipped?a
June 25, 2024
Updated review

Website is a bit confusing. Customer reps nice however. Took forever to get the exact blinds I wanted. Still don't know as I haven't opened the boxes. Came in three different shipments/times.

Date of experience: June 15, 2024

Website is a bit confusing
May 11, 2024
Previous review

Website is a bit confusing. Customer reps nice however

Date of experience: May 1, 2024
Michigan
1 review
0 helpful votes
Follow Gregory F.
Unfollow Gregory F.
Send Message
Share Review
Report Review

Wrong size made right
June 10, 2024

Design consultant Grant was very helpful.

Grant was very helpful but there was a communication disconnect at the time if the initial order so they did not fit I called customer service, explained what had and a new order was promptly shipped. I was like wow, blind.com motto is true. Truly happy and still amazed. FYI, installation was so easy. Thanks

Date of experience: May 31, 2024
Nebraska
1 review
0 helpful votes
Follow Duane E.
Unfollow Duane E.
Send Message
Share Review
Report Review

Great customer care
July 3, 2024

Had a problem with one of my blinds and they took care of it. Good job! One of the wands would not click into place. I asked for a simple repair option, but they sent a whole new blind. Well done!

Date of experience: June 23, 2024
Virginia
1 review
0 helpful votes
Follow Cheryl H.
Unfollow Cheryl H.
Send Message
Share Review
Report Review

Fit Perfect
September 12, 2024

Got blinds as ordered. Shipped fairly quickly and satisfied with quality for the price. Would definitely order again.

Date of experience: September 2, 2024
Oklahoma
1 review
0 helpful votes
Follow Robert L.
Unfollow Robert L.
Send Message
Share Review
Report Review

Good quality product and service
May 26, 2024

Easy to pick choices. Good website. Several years ago (9-10) we bought Bali privacy blinds for our bathroom through Blinds.com. Size and quality were great. Installation was very simple. Once again we have remodeled the same bathroom but changed from a wood tone to a light gray motif. I went back to my records of the first sale and basically duplicated it, changing only the color and upgrading to free lift stringless model. The results were perfect. Love the easy lifting. Thanks for another great experience.

Date of experience: May 16, 2024
Arizona
1 review
0 helpful votes
Follow Stewart A.
Unfollow Stewart A.
Send Message
Share Review
Report Review

Size was perfect but the slats are no better than a $5 blind from Home Depot. The top slat was bent from the get go. Placement of the brackets over the swivel mechanism is way too tight when drilling into house walls. The screw heads interfere with the swivel mechanism unless the screws are WAY beck in the brackets. Instructions are poor at best.

Date of experience: May 8, 2024

Easy and affordable
April 3, 2024
Previous review

Easy and affordable. Great that they are made to exact size

Date of experience: March 24, 2024
California
1 review
0 helpful votes
Follow Patrick B.
Unfollow Patrick B.
Send Message
Share Review
Report Review

Easy and user friendly
September 9, 2024
Updated review

The website is easy to use. Everything matches as described and was easy to install. Best all around in price and service. Thank you!

Date of experience: August 30, 2024

Easy web-sight navigation
July 23, 2024
Previous review

Easy web-sight navigation

Date of experience: July 13, 2024
Pennsylvania
1 review
0 helpful votes
Follow Theresa F.
Unfollow Theresa F.
Send Message
Share Review
Report Review

Easy going...
July 5, 2024

It was easy to find what I was looking for on the site.There was so many choices and colors to pick from. Along with the customize sizing. Will be ordering blinds from here again.

Thank you

Date of experience: June 25, 2024
California
1 review
0 helpful votes
Follow Eric L.
Unfollow Eric L.
Send Message
Share Review
Report Review

New shutters for all of my windows
April 26, 2024

Installing them one room at a time as I fix walls and repaint the inside of my house. Three of them installed easily. The one with no old window frame was tight and the corner holding wedge cracked out the slot on the frame. Not happy about that as I took every precaution for it to fit. It appeared to be oversized. Still have two more to install. Will contact customer service to see iff they will replace the frame.

Date of experience: April 16, 2024
New York
1 review
0 helpful votes
Follow George T.
Unfollow George T.
Send Message
Share Review
Report Review

I purchased a blind wider than typical. It ought to have been packaged differently that the typically sized blind. It was not packaged with product protection in mind. The blind was delivered bent in the middle. Blinds.com sent me a replacement blind free of charge. The replacement blind also came damaged. This is only my second order from blinds.com and my last.

Loading...
+3
Date of experience: May 29, 2023
SocialCare .. Blinds.com Rep
over a year old

Hi George. I am sorry to see that your blind was damaged in shipping. I can imagine that this is frustrating and I apologize for the inconvenience. I see that you have spoken with our Customer Service Team and we were able to get this damaged blind replaced for you! If there is anything that I can do to further assist, please reach out to me at socialcare@blinds.com. I am happy to help! -- Jessica N

Washington
1 review
0 helpful votes
Follow Daniel A.
Unfollow Daniel A.
Send Message
Share Review
Report Review

My third purchase from Blinds.com over many years. This time for a volunteer Fire Protection District. The sales/customer service agent, Steve, was very helpful and in review we corrected the order on a window that was missed in the first quote. I also added two additional blinds to the order. Pricing was excellent with the offered discounts.

Date of experience: April 15, 2024
Ohio
1 review
0 helpful votes
Follow Jennifer M.
Unfollow Jennifer M.
Send Message
Share Review
Report Review

Never again
June 24, 2024
Updated review

No installation instructions. Poorly drilled holes for installation. Blown off by customer service rep. We had to go purchase different screws and hardware to hang after spending almost EIGHT HUNDRED DOLLARS. Will NEVER do business with BLINDS.COM again.

Date of experience: June 14, 2024

No thanks
May 10, 2024
Previous review

No thanks. No time

Date of experience: April 30, 2024
Texas
1 review
0 helpful votes
Follow Jennifer S.
Unfollow Jennifer S.
Send Message
Share Review
Report Review

Great!
August 31, 2024

Great quality! Not too hard to install and excellent service! I have ordered most of my window covers from blinds.com and have been very happy.

Date of experience: August 21, 2024