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Blinds.com

Overview

Blinds.com has a rating of 4.6 stars from 2,705 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality and window coverings. Blinds.com ranks 2nd among Blinds sites.

service
699
value
108
shipping
113
returns
69
quality
2,373
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135,380 reviews
+113
How would you rate Blinds.com?
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Texas
1 review
0 helpful votes
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PERFECT
September 16, 2024

Great instructions for measuring and on line help call.
The blinds couldn't fit more perfectly or be easier to install.

Date of experience: September 6, 2024
Minnesota
2 reviews
0 helpful votes
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Everything up until I put the blind in the opening was as expected. The quality of the blind, color, parts and directions were all accounted for and what I thought would be there. The bottom frame fit perfectly as measured and the height was also right on, however, they tapered the bottom cut in leaving about 3/4" on both sides. This allows light in and looks less than ideal.

Date of experience: April 30, 2024
Iowa
1 review
0 helpful votes
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Instructions for measuring were perfect
August 27, 2024

Replacing bathroom shade and I needed to use my computer because colors were poor on my apple phone. Other than that it was easy.

Date of experience: August 17, 2024
Pennsylvania
4 reviews
0 helpful votes
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So far, so good
August 9, 2024

I ordered one blind for the kitchen to see the quality etc. Based on what I received I will place an order for the remaining windows.

Date of experience: July 30, 2024
Texas
1 review
0 helpful votes
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Easy to order and get it right the first time!
August 2, 2024
Updated review

This website performs well, and the sales prices are great. The exterior shades keep the west side rooms much cooler. Easy to install for any DIYer.

Date of experience: July 23, 2024

Easy to order!
May 22, 2022
Previous review

Easy to order!

Date of experience: May 22, 2022
Virginia
2 reviews
0 helpful votes
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It was an easy process great communication however there could've been more instructions included. But we figured everything out, and it was fairly simple

Date of experience: June 20, 2024
Ohio
1 review
0 helpful votes
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Too translucent
August 9, 2024

Beautiful but a little more translucent than I had hoped. Didn't want black out shades but something a little bit more than they are.

Date of experience: July 30, 2024
Massachusetts
1 review
0 helpful votes
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Looks FANCY and fun!
April 23, 2024

We ordered quite a lot of swatches and ended up ordering several different kinds of blinds. These were for my office, and they are lovely to look at, add a bit of whimsy to my workday,and filter, but do not block, the sunlight. Made to measure worked perfectly.

Full disclosure: my husband is a carpenter so knows how to measure things. I am not a detail person so am quite certain I would have messed it up on my own.

Date of experience: April 13, 2024
Virginia
1 review
0 helpful votes
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Great product low price
August 9, 2024

The site is easy to use and very well informative the quality of the blinds is great and easy to install. Will be ordering more in the future.

Date of experience: July 30, 2024
Maine
1 review
0 helpful votes
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First time buyer confusion.
July 10, 2024

Once I figured out all the spots to fill out it went fine. Lots to choose from for sure. Thanks. Have never order online before. I like what we got but wasn't what I actually thought I was getting.

Date of experience: June 30, 2024
New York
1 review
0 helpful votes
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LOOKING GOOD
August 31, 2024

These were inexpensive blinds, but they look great & are perfect for the location I bought them for! Couldn't be happier!

Date of experience: August 21, 2024
Indiana
1 review
0 helpful votes
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Excellent customer service, professionalism, and attention to detail from everyone I have interacted with. The process has been very accommodating to my schedule, and I look forward to the finished product!

Date of experience: May 14, 2024
Maryland
2 reviews
0 helpful votes
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Easy as Pie
August 7, 2024

Quick and easy order. Blinds arrived when they were supposed to and my husband and I were able to put them up without any problem.

Date of experience: July 28, 2024
Minnesota
1 review
0 helpful votes
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Busted in 4 months
September 24, 2022

We ordered our blinds & installed them in March. They began to slant in July, string broke completely in August. Contacted customer service, sent 3 pictures as proof, have received no response of any kind for 9 days. The 3 year warranty appears to be bull$#*!.

Blinds.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 25, 2022
SocialCare .. Blinds.com Rep
over a year old

Hi Erin. I am so sorry to hear your blinds have broken and you are still in need of assistance. I would love to help. Please send me an email to socialcare@blinds.com with your order number and the photos. I am happy to look into this right away! -- Jessica N

Texas
1 review
0 helpful votes
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While there are many companies that provide the same or better product, we chose to go with blinds.com and ordered three (3) shades for our family room because of the delivery they promised.
Unfortunately the blinds were nearly a week late without any prior notice or a simple apologies.
Also, the cords are TOO short; every time we want to raise or lower the blinds we have climb over our couch to reach the cord.
I communicated the issue (via an email) to the individual who took our order but NEVER received a call or receive an email to resolve the issue.
So, i would be very careful when ordering blind/shades or any windows covering from blinds.com

Blinds.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 24, 2023
SocialCare .. Blinds.com Rep
over a year old

Hi Matt, I apologize for any inconvenience the delay with your order may have caused! All shipping estimates are based on the average production time of recent, similar orders, but unexpected things can happen that either speed up or delay the production.

To comply with industry safety standards, most corded products have a cord no longer than 40% of the ordered height of the blinds, but I can understand how this might not be ideal for all situations. We do want all customer to be able to use and enjoy their blinds, which is why we offer a 30-day Satisfaction Guarantee in case something is not quite right. More details are available here: https://www.blinds.com/satisfaction-guarantee

Please feel free to reach out to our Customer Service team if you wish to discuss other products or solutions that may work better for your needs, at 800-505-1905 (option 3) or via Live Chat. We are happy to help! - Austin L

Pennsylvania
1 review
0 helpful votes
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Very Happy
May 20, 2024

This is my second large order from Blinds.com and I am again very happy. Ordering online was an easy process. I paid to have the blinds installed and the cost was reasonable. The installing contractor verified measurements first with an onsite visit and then followed up with the install after the blinds arrived. The contractor was professional and efficient.

Date of experience: May 10, 2024
Arizona
2 reviews
0 helpful votes
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Beautiful blinds
July 13, 2024
Updated review

Beautiful blinds and Great customer service and easy to order. Thanks to Geri x5013,,, very helpful. Color is hard to determine so I appreciate the sample requests. Makes choice easy and satisfied.

Date of experience: July 3, 2024

Great service
May 14, 2024
Previous review

Great service

Date of experience: May 4, 2024
New York
4 reviews
0 helpful votes
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Damaged product no way to contact them.
September 7, 2023

I received my roller shade and the product looks decent but as I was unwrapping I seen little black broken plastic pieces all in the bubble wrap that ended up being broken pieces of the snap on end caps. The valance metal is scraped and chipped also the valance fabric is coming off a little bit on the corners and there a few creases in it. I've been trying to contact them but their website says they are not taking emails, I emailed them any way and got no response. Then I tried calling them and the first thing the menu says is press 1 to track your order then they immediately hang up. I've tried multiple times and got the same thing. Now I don't know what to do. Hopefully this review grabs there attention.

+2
Date of experience: August 8, 2023
SocialCare .. Blinds.com Rep
over a year old

I'm so sorry you've had such a frustrating experience and weren't able to get through to our team. Please send our team a message at SocialCare@blinds.com with your order information and we look forward to resolving this for you! Please also include details on the email address you previously used to try and contact our team. -- Blinds.com Social Care Team

Arizona
1 review
0 helpful votes
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Great Experience!
June 13, 2022

I would highly recommend blinds.com to customers. The blinds were beautiful and really complimented our kitchen and dining room. When one set of blinds didn't fit correctly they gave us a new set for free without questions. The customer service was courteous and helpful.

Date of experience: June 11, 2022
Oregon
1 review
0 helpful votes
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LOVE my new blinds!
July 25, 2024

They were super easy to install and look gorgeous! Ordering and installing myself saved me around 3000$ from a bid i got with a local vendor.

Date of experience: July 15, 2024