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Blinds.com

Overview

Blinds.com has a rating of 4.6 stars from 2,705 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality and window coverings. Blinds.com ranks 2nd among Blinds sites.

service
699
value
108
shipping
113
returns
69
quality
2,373
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135,359 reviews
+113
How would you rate Blinds.com?
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Ohio
1 review
0 helpful votes
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Quality product
September 13, 2024

Easy to order and received in a timely manner. The price was very competitive with other suppliers. I would highly reccommend this company

Date of experience: September 3, 2024
Alabama
1 review
0 helpful votes
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Loving my blinds
March 8, 2024
Updated review

I really like my blinds and the color I picked. I put them up myself with very few problems. I got better with each blind. Three of the blinds were pretty long at around 73". Soooo, after they have been drawn down for a while, I have to work at it just a bit to put them up. But I think that is to be expected. I will be ordering several more blinds in the future. Thanks.

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Date of experience: March 8, 2024

So far so good
January 22, 2024
Previous review

So far so good.

Date of experience: January 22, 2024
Texas
1 review
0 helpful votes
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Perfect Fit
August 7, 2024

Blind easy to assemble and easy to install. Good. Good. Good. Good. Good. Good. Good. Good. Good. Good. Good. Good. Good.

Date of experience: July 28, 2024
Illinois
1 review
0 helpful votes
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Wonderful!
March 28, 2024

I ordered your blinds for 2 rooms in our new house. They arrived quickly and well packaged. The first room went up no problems and is perfect! The second room I'd measured the windows wrong - metal measuring tapes want to go at an angle (I find cloth measuring tape is more accurate) and contacted customer service about my error. They sent me 2 new blinds for no extra charge. Both are now up in my windows and are really nice. They help block morning light to let me sleep.

I have 2 more windows- kitchen and bathroom that I plan to match with the same style blinds in the near future (other emergency projects have evolved first). Thank you!

Date of experience: March 18, 2024
Ohio
1 review
0 helpful votes
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Instructions were clear, website is pretty user friendly. Installation was a breeze. The 'bottom up, top down' feature is amazing.

Date of experience: July 13, 2024
Missouri
1 review
1 helpful vote
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Very Disappointing
November 1, 2021

Very disappointing! We purchased 7 roman shades; 4 out of the 7 are unusable. The roller mechanism on one is broken off, the roller mechanism on another has been screwed onto the blind's upside down (this will not allow us to roll up or roll down the shades). The other two have significant scratches on the sides of them and it looks like someone tried to touch it up with white paint…? I am very disappointed. I would suggest purchasing from another company. We spent quite a bit of money and I was expecting, at the very least, blinds that are functional.

+3
Blinds.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 2, 2021
Illinois
1 review
0 helpful votes
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Measure twice.
March 10, 2024

Seemed easy. We overestimated size on one so it's quite tight but that was totally our fault. The shipment arrived about a week earlier than we expected which was fantastic. We are very happy with how it turned out

Date of experience: March 10, 2024
Idaho
1 review
0 helpful votes
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Nice blinds
July 8, 2024

Easy to order and select what I wanted. The electric shades are great and work well. They are a massive improvement! They were easy to install and there were many choices of styles and colors.

Date of experience: June 28, 2024
California
1 review
0 helpful votes
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Good value, worth the effort.
March 26, 2024

Second time ordering window coverings from Blinds.com. The last time was 16 years ago, so the durability was pretty good back then.
I wish there was more information on the various systems of raising and lowering the blinds that one has to choose from. Knowing what I do now, I probably would have ordered those a little differently.

Date of experience: March 16, 2024
Kansas
1 review
0 helpful votes
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Inexistent post-purchase product support
December 21, 2023
Updated review

I have been unable to file a claim for a shutter that arrived broken. I have tried emailing, calling to no avail. Their post purchase product support and warranty claims are a scam. Do not buy from this company, they don't stand behind their products. I resorted to filing a charge back with American Express.

Date of experience: December 14, 2023

Received samples very quick, found instructions easy...
November 4, 2023
Previous review

Received samples very quick, found instructions easy to follow and placed the order with just a few clicks. I am not a handy woman but my husband has cancer and cannot help me even with the measuring. Blinds.com made my blinds shopping experience a breeze!

Date of experience: November 4, 2023
Washington
4 reviews
0 helpful votes
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Great customer support!
July 27, 2024

My previous order data showed exactly what I ordered last time, so made it easy to pull that data and create the corrected order.

Date of experience: July 17, 2024
Nevada
1 review
0 helpful votes
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Blackout blinds, received bottom bars bent
June 17, 2024
Updated review

My order was received, both blinds were bent at bottoms.
Bottom bar on both.tried to straighten, better but not great. I like the blinds, color is great just damaged

Date of experience: June 7, 2024

Received 1st 2 rooms, I am pleased and ordering bedroom...
May 7, 2024
Previous review

Received 1st 2 rooms, I am pleased and ordering bedroom blinds

Date of experience: April 23, 2024
Illinois
1 review
0 helpful votes
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Solved our problem
June 16, 2024
Updated review

SITE IS CONFUSING - CHAT IS INTERMINABLY SLOW - but got it done. There must be an option for certain people, such as us, who have special windows to keep getting pull strings. We have no kids around. ONE SOLUTION DOES NOT WORK FOR EVERYBODY.

Date of experience: June 6, 2024

SITE IS CONFUSING
May 1, 2024
Previous review

SITE IS CONFUSING - CHAT IS INTERMINABLY SLOW

Date of experience: April 21, 2024
Tennessee
1 review
0 helpful votes
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Very solid. Great value
May 11, 2024

So easy to installl, even a Bama fan can do it. Built solid. Will buy again. I would have liked to lessen the gap between the top and first blind panel. They came out a little short. I'll add another inch or so next time I order.

Date of experience: May 1, 2024
New York
2 reviews
0 helpful votes
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Ordering, Fit and Quality all Good!
April 25, 2024
Updated review

Ordering is easy. Fit it perfect, quality is good. Have blinds on all my windows, all were ordered over the years through Blinds.com. Have never had an issue, on one occasion had to contact them about something and they were quick to respond with the answer to my question. Prices are great.

Date of experience: April 15, 2024

Great and easy
May 27, 2022
Previous review

Great and easy. Ordered a few weeks ago and received my order for a small set of blinds. They fit perfect, my measurement was also correct. Good quality blinds...

Date of experience: May 27, 2022
New York
2 reviews
0 helpful votes
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Solar Shade Heaven
June 12, 2024

This is the 3rd time using Blinds.com. It was easy to order. It shipped on time and the packaging was over the top. It had backets to install several ways. The instructions were detailed enough to install the blind quickly. Plus it looked great when done

Date of experience: June 2, 2024
Arizona
1 review
0 helpful votes
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Best blinds ever!
September 6, 2024

Easy to use the website and great blinds and customer service.I will always recommend Blinds.com to anyone looking for blinds.

Date of experience: August 27, 2024
California
3 reviews
0 helpful votes
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Ordered many times.
May 19, 2024
Updated review

I have ordered from Blinds.com many times before. I have been very happy with the cellular shades. They fit perfectly, have lasted for years and give us privacy. I was not happy with the wooden slat blinds. They fit perfectly but I could not close them if I opened them all the way. They sent me new ones with no charge, but they had the same problem. I replace them with a cellular shade. I highly recommend the cellular blinds.

Date of experience: May 9, 2024

Erik in Texas was a big help!
April 14, 2022
Previous review

Erik in Texas was a big help!
Thanks Erik

Date of experience: April 14, 2022
Kentucky
1 review
0 helpful votes
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I am very happy with the 2 blinds that I ordered.
September 6, 2024

I ordered without issues and the shipment arrived earlier than I expected. Installation was a breeze and I love the remote control.

Date of experience: August 27, 2024
North Carolina
1 review
0 helpful votes
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I placed an order on 11/13/22 and received a portion of my custom order within weeks while the balance remained "In Production" for 13 weeks. Initial delivery was estimated to be in Mid-December and it is now the end of January and only claims to have shipped yesterday because I called to cancel the order. Website still claims it is in production and customer service rep would not email me with the ship confirmation. Not truthful and not honest in their representation of facts. Unless you have unlimited capacity to wait for them, I would steer clear of this organization.

Blinds.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 31, 2023
SocialCare .. Blinds.com Rep
over a year old

Hi Laurie. Thank you for taking the time to share this feedback. I am so sorry to hear that your Woven Wood Drapes are taking longer than expected to arrive. I can imagine how frustrating this must be. I would love to help. I sent you a message regarding your order. I sincerely apologize for the inconvenience this may have caused. If you have any questions, please reach out to me at socialcare@blinds.com. I am happy to help! -- Jessica N