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Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
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I enjoyed the website. It was very informative and easy to use. I particularly liked the instructional videos and demonstration videos.
It was easy ordering and we received our blind in a timely manner. I would definitely recommend your site to others that are in the market for some blinds
Easy, efficient process to measure and order our blinds. Very user friendly site. Great choices for colors and style and room darkening!
You could have better real-time window renderings using all the options we chose, and readily available to ALL your color choices.
It would be nice to have a continue shopping button after you put something in the cart. The cellular shades are very nice. Good colors. The plastic parts are close in color. They do grow on you over time.
Great experience very timely and great product we love the blinds in our camper they look awsome. Will definitely buy from blinds. Com again
This was the first time to order blinds online and working with easy. They had clear instructions on how to measure for the different style of blinds. The nine blinds I ordered all fit perfectly. The installation instructions were clear and easy. The blinds arrived well packaged and there was no damage.
It's hard to make choices. I recommend really reading and thinking about each blind, it's location and the working mechanisms.
Have ordered from you previously. Blinds are easy to install and look great! However, once I got them up I noticed a couple of issues. 1. There are several slats that are warped and you mostly notice them when the blinds are closed. I can pull the blinds apart and take the warped on out and place them on the bottom where they are less noticeable, but I shouldn't have to do that. 2. On an inside mount, the valance piece does not fit up to the top of the window frame leaving a light gap. Also they are not long enough to cover the gap between the top slat and the metal mechanism at the top. Valance should be about 3/4 inch longer.
Nice to have the estimate builder function. I little difficult to select some of the features when modifying the estimate. Ended up with duplicate estimates.
I ordered shades from Ama*** and was happy with them. They were the same blinds as on Blinds.com. I needed a custom size for one shade, so I ordered directly from Blinds.com. Perfect match and exactly the right size.
Easy peasy. Great service. Received them almost 2 weeks earlier than expected. The blinds were easy to install and makes the entire room look and feel better.
User friendly interface! Great price on premium brands.
Great and easy! It was a very user friendly website. The blinds fit perfect and they are made very well. Would definitely buy from them again.
Easy and lots of choices! Great product-so happy with my blinds! They were easy to install and fit perfectly. They are as described.
Ordering was relatively easy. However, there was no information that this was aluminum blinds. I am hoping these are aluminum blinds.
I already knew what I wanted so i just went right to it. The selection process for the mount, control, etc. was easy to follow.
Very easy to design the blind I was looking for. There were many fabric and finishing options to choose from. I would buy from them again.
We didnt really like how the blind closes. It does not darken the room and does leave a little gap letting the light come in room. Also it bottoms have significant gaps that if someone is standing outside they would be able to see insides clearly.
The qualoty of the blinds are good but not at all happy with the way it closes.
I have not seen my blinds yet. I had them sent to my brothers address. I will leave soon to see the blinds that I ordered for my cabin in CA.
It was no problem to customize and select the blinds that would work best in our space. The free samples were perfect to make sure we were getting what we were looking for.
Orders 1 and 2 were perfect, and my third order was a perfect fit as well.
I would pay more for attachment brackets made out of heavier gauge metal. Maybe premium brackets could be an option that offered in the future.
I'm a return customer. This time I ordered a much larger set of blinds with wood slats. They fit perfect, were easy to hang and look great.
Answer: They are legit only their service is very poor and be cautious about their satisfaction warranty as it is not what it appears. You will be strung along on all custom orders.
Answer: No, I cannot. 2 months to wait for shipping. Nope, nope, nope!
Answer: I had same question with customer service, they said the labels are created when they go on production lines and can only tracked once they enter USA and was able to track as they said. I also ordered few economy blinds which are made in China for those blinds I was able to track all the way from China from the time they despatched. I reckon FEDEX has some technical limitations in turkey.