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Blinds.com

Overview

Blinds.com has a rating of 4.6 stars from 2,705 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality and window coverings. Blinds.com ranks 2nd among Blinds sites.

service
699
value
108
shipping
113
returns
69
quality
2,373
This company does not typically respond to reviews

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135,345 reviews
+113
How would you rate Blinds.com?
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Tennessee
2 reviews
0 helpful votes
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Second time buyer
July 28, 2024
Updated review

Easy process. Great product this is the second home we've used these blinds in and we're very please with the quality and price.

Date of experience: July 18, 2024

Instructions were easy to follow
February 8, 2023
Previous review

Instructions were easy to follow.
This is second time ordering from Blinds.com
Very satisfied

Date of experience: February 8, 2023
Oklahoma
1 review
0 helpful votes
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Whole house blind replacement
May 14, 2024
Updated review

Replaced the blinds in the whole house with this order. Everything was packed well all the sizes were perfect, even the length of the patio door vertical blinds. Would definitely use blinds.com again. The blinds look great.

Date of experience: May 4, 2024

So far so good
March 29, 2024
Previous review

So far so good. We'll re-evaluate when the order arrives.

Date of experience: March 19, 2024
Minnesota
1 review
0 helpful votes
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Good product
July 7, 2024

Great prices, easy to navigate website and product is top notch, and very easy to install. The measuring and ordering process was perfect and everything looks great.

Date of experience: June 27, 2024
New York
1 review
0 helpful votes
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Pleased as always with your products!
February 28, 2024
Updated review

We have purchased from you folks before. Have always been pleased by your service and your products. Need some new blinds... came to you for our purchase. Took us a while to finally hang them (sorry for the delay... lots of work with room remodel)... and they are perfect... just what we ordered.

Date of experience: February 28, 2024

Done business with you in the past always with good...
June 5, 2022
Previous review

Done business with you in the past always with good results... needed new drapes and looked to Blinds.com and you had pretty much just what we wanted.

Date of experience: June 5, 2022
Michigan
1 review
0 helpful votes
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Beautiful Blinds
April 28, 2024

The site is really easy to use and I ordered samples so the index card you sent with measuring was really helpful! I have not installed as waiting until bathroom is completed but love the look of the blinds.

Date of experience: April 18, 2024
Virginia
1 review
0 helpful votes
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Perfect
July 7, 2024

Easy and lots of choices, and very easy to install. It was very easy to use the website, and pic out what i was looking for. The cut the blinds perfect to fit my window.

Date of experience: June 27, 2024
New York
2 reviews
0 helpful votes
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These motorized blinds are fantastic
February 17, 2024

Al Hopkins the phone consultant was fantastic. He found out my needs and met them like a true salesman. I appreciate all of his help. Looking forward to installing my new blinds once I receive them. Thank you

Date of experience: February 17, 2024
Arizona
1 review
0 helpful votes
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Website easy to navigate. I had a question, but waited over 5 minutes and not associate contacted me. I would like to know if this could be shipped sooner. My old blind that I purchased from you 3 years ago has a broken string.

Date of experience: February 17, 2024
Michigan
2 reviews
0 helpful votes
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Quick delivery and great products.
July 3, 2024

Latest of many orders for the house and did not disappoint. The website is easy to use and the delivery times are fast, especially for custom fitted blinds.

Date of experience: June 23, 2024
California
1 review
0 helpful votes
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Not to bad, brackets are terrible, wish the old box type with the piece thet goes on after the blind is slipped in. My opinion.

Date of experience: July 19, 2024
Texas
1 review
0 helpful votes
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Blinds.com Or Nothing At All!
April 6, 2024
Updated review

I just purchased cellular blinds, they arrived promptly, high quality, fit perfectly, look lovely and got them on sale! What could be better? This is why I keep going back to Blinds.com every time I move - consistently great service, great quality and prices and user-friendly website! Always fit perfectly the first time!

Date of experience: March 27, 2024

Love this site & your timely sales!
May 30, 2023
Previous review

Love this site & your timely sales! Very satisfied repeat customer on my 3rd house using Blinds.com! Top quality, great prices!

Date of experience: May 30, 2023
Tennessee
1 review
0 helpful votes
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Love the blinds!
February 13, 2024
Updated review

I love shopping with Blinds.Com. I'm a repeat customer. Every blind in my house is from Blinds.Com, as well as the privacy screens on the screened porch. All fit perfectly, and have lasted for years. I've only changed blinds due to changing the color scheme. I would never shop anywhere else for window coverings.

Date of experience: February 13, 2024

I've always had a good experience with Blinds.com
November 25, 2023
Previous review

I've always had a good experience with Blinds.com. Every room in my house has your blinds!

Date of experience: November 25, 2023
North Dakota
1 review
0 helpful votes
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Product Quality Lacking
November 13, 2023

Purchased several blinds from blinds.com and today we noticed that the string on one had frayed and broke rendering the shade inoperable. When examining the string on the other end, I noticed fraying in two locations. The warranty is for 3 years and I missed it by 2 months. I understand a businesses cannot warranty an item for life, the rules are the rules, but the reality is that, when asked I could not in good conscience make another purchase or give referrals due to poor string quality. I expected more than a 3 year life on a $283.92 blind. I should mention that my other shades are not fraying and that their product is very nice. The customer rep was also very nice, maybe we just got a bad spool of string for that one shade. If we were to purchase again I would monitor the string and look for fraying prior to end of warranty.

Blinds.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 20, 2023
SocialCare .. Blinds.com Rep
over a year old

Hi Tom. I am so sorry to hear about the defective cording on your product. While our standard warranty is good for 3 years. We'd still love the opportunity to look into this further and help anyway we can. Please send us an email at socialcare@blinds.com. We are happy to help!

Hawaii
2 reviews
0 helpful votes
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Blinds.com is Amazing to work with
June 22, 2024

Working with blinds.com has been a very positive experience! Highly recommend and will use again! They have high quality product and back their product.

Date of experience: June 12, 2024
Oregon
1 review
0 helpful votes
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Good products
March 8, 2024

From using the website to select a couple different products, through ordering to receiving the products, working with Blinds.com was easy and straightforward. I just wish we could have got them sooner.

Date of experience: March 8, 2024
Kansas
1 review
0 helpful votes
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Terrible customer service once order placed
August 11, 2023

I placed a large order (blinds and shutters for whole home) at the end of May for our summer home. After I paid, they called to say the pro install and measure service was not available in our area, I said fine, just go with the blind and shutter orders and we will self install. I then heard nothing. Website kept saying order was in production. Finally reached a person who told me the order was never "released to the vendor." No recourse. Now I'm looking at an August delivery date if I'm lucky. We may not even be here to accept delivery of the shutters. SEVERAL thousand dollars for a product that I cannot even install for six months now, assuming I can even arrange for delivery of the shutters since freight delivery is required.

Blinds.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 12, 2023
Texas
4 reviews
0 helpful votes
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Easy to navigate and multiple options for window treatments. Good pricing and the installation was very easy to schedule.

Date of experience: July 25, 2024
Missouri
1 review
0 helpful votes
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Missing Part
August 8, 2024

VERY INFORMATIVE INSTRUCTIONS AND CUSTOMER SERVICE WAS READILY AVAILALBE TO ANSWER MY QUESTIONS

My order was missing a Wand...Customer Service says they will arrange to have a Wand mailed to me

Date of experience: July 29, 2024
Massachusetts
1 review
0 helpful votes
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Do not order from this company. They have a terrible customer service. Only one installation provider in my area. For the second time had to wait multiple months for my blinds. Customer service doesn't care and told me their supervisor denied my request to speak to them. Customer representative ended the call by telling me the ball was in my court, that no product was made, and that the best option they had to offer me was wait for 3 months for my blinds or cancel my order for the second time. Disappointing, never ordering from this company again!

Date of experience: January 10, 2024
Minnesota
1 review
0 helpful votes
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I liked em
June 25, 2024

The blind selection UI was really nice and I really liked the blinds. It was very easy to configure. 100 character limit for this is kinda silly though

Date of experience: June 15, 2024