Overview
BladeHQ has a rating of 4.6 stars from 1,968 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BladeHQ most frequently mention customer service, quick response and next day. BladeHQ ranks 1st among Knives sites.
Prompt response to outreach about an order placed earlier this month. All concerns were addressed.
Melissa was a great help with finding out if my order had shipped.
Hi William, thank you so much for taking the time to leave a review. We will share this with Melissa! ~Tiffany
Hannah was very helpful in making changes to an order outside of business hours!
Hello Max! Thanks for the review! Happy to hear Hannah took care of you this weekend!
~Lisa
It was timely and professional, I absolutely loved the service.
Hello Roger! Thanks for leaving a great review of your service!
~Lisa
Brooke made it a very easy process. I was pleasantly surprised.
Hello Paul! Thanks for the review on your experience with Brooke! I will share this with her!
~Lisa
Above and,beyond doing business with your company.
Hello Alex! Thank you for taking time out to leave us a review!
~Lisa
They are always helpful with their knowledge and attention.
Hi Bart! Thank you for taking the time to review us! ~Tiffany
Always the absolute best with product and question support.
Hi Derek! Thanks so much for the review. Our team is amazing! ~Tiffany
Took a good bit of back and forth but my issue was handled.
Hi Dean, so happy you were taken care of. Sorry for the back and forth. ~Tiffany
Sent them a query about my order, they got right back with me an answer. Everything seems good
Happy to hear you had a prompt response, Michael. We appreciate it. ~Tiffany
Hannah Y processed my refund request quite fast! Thankful for the quick response after labor day.
Hello Justin, thanks for the review! We will share this with Hannah. ~Tiffany
Got issue resolved quickly. Great customer support.
Thanks for the review, Charles. Glad you issue was resolved. ~Tiffany
Quickly answered my questions! I've always had great service with BladeHQ.
Hi carl, thank you so much for reviewing us. ~Tiffany
Quick response, and easy to deal with very professional
Hi John, happy you are satisfied with the service. Thanks for leaving us a review! ~Tiffany
Fantastic great service will prefer from them again
Thanks for the review, Jesse! We love to hear you're happy with the service you received. We have some awesome agents. ~Tiffany
Fast and quick, little confusion but sorted out quickly
Hi Isaiah, Thanks for the review! ~Tiffany
Thanks to Tiffany for order confirmation quickly. Got the email in under 5 minutes
Hey John, I am happy to have been able to assist you! Thanks for the review!~Tiffany
Received a reply to my question before the day was over.
Thank you
Hello Randy. Happy to hear you were taken care of. Thanks for the review. ~Tiffany
Customer support is always stellar Best firm in this business
Hi Flavio, thanks for reviewing us! ~Tiffany
Great Help and friendly service that got the order fixed.
Thank you for leaving us a review, Doug! ~Tiffany
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- Marion, VA
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Business History
We specialize in High Quality (see that? HQ as in "high quality"!) knives from the biggest and best knife brands in the industry and have an impressive selection of folding pocket knives, military and law enforcement knives, butterfly knives, automatic knives, and traditional cutlery– if's it's a knife, odds are we carry it.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for the review, Devin! ~Tiffany