How easy is it to get a hold of customer service at BladeHQ?

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How easy is it to get a hold of customer service at BladeHQ?

asked by Cynthia P. on 9/4/19

3 Answers

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Wade D. on 9/4/19 · Answer 1 · 2019-09-04T02:50Z

Wade D.

on 9/4/19

Not easy, contacted customer service had no response in 2 business days.

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Steven S. on 1/6/20 · Answer 2 · 2020-01-06T01:13Z

Steven S.

on 1/6/20

Easy to send an email, but good luck getting a response.

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Riaan D. on 12/11/19 · Answer 3 · 2019-12-11T02:18Z

Riaan D.

on 12/11/19

Can send as many emails as you want. Their strategy is simply to deflect instead of assist. Service reps are badly designed bots and only give generic replies often unrelated to your query.

Other online retailers in direct competition manage to get the service just right.

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