How easy is it to get a hold of customer service at BladeHQ?

Question

How easy is it to get a hold of customer service at BladeHQ?

asked by Cynthia P. on 9/4/19

6 Answers

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Wade D. on 9/4/19 · Answer 1 · 2019-09-04T02:50Z

Wade D.

on 9/4/19

Not easy, contacted customer service had no response in 2 business days.

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David D. on 10/6/20 · Answer 2 · 2020-10-06T01:45Z

David D.

on 10/6/20

Terrible... they lied and said they sent emails to me that they didnt... all in an effort to prevent me cancelling an order... that they could not fully fufill.

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Cooper S. on 8/31/20 · Answer 3 · 2020-08-31T04:16Z

Cooper S.

on 8/31/20

1 being easy 5 being hard its a 5 they suck and it looks like im not the onky one that is having this problem read the reviews

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Heidi H. on 7/13/20 · Answer 4 · 2020-07-13T03:29Z

Heidi H.

on 7/13/20

I have only tried emailing customer service in which they were very professional and responded in a quick manner

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Steven S. on 1/6/20 · Answer 5 · 2020-01-06T01:13Z

Steven S.

on 1/6/20

Easy to send an email, but good luck getting a response.

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Riaan D. on 12/11/19 · Answer 6 · 2019-12-11T02:18Z

Riaan D.

on 12/11/19

Can send as many emails as you want. Their strategy is simply to deflect instead of assist. Service reps are badly designed bots and only give generic replies often unrelated to your query.

Other online retailers in direct competition manage to get the service just right.

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