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How easy is it to get a hold of customer service at BladeHQ?

asked by Cynthia P. on 9/4/19

5 Answers
Not easy, contacted customer service had no response in 2 business days.
Helpful (1)
1 being easy 5 being hard its a 5 they suck and it looks like im not the onky one that is having this problem read the reviews
Helpful (0)
I have only tried emailing customer service in which they were very professional and responded in a quick manner
Helpful (0)
Easy to send an email, but good luck getting a response.
Helpful (0)
Can send as many emails as you want. Their strategy is simply to deflect instead of assist. Service reps are badly designed bots and only give generic replies often unrelated to your query.

Other online retailers in direct competition manage to get the service just right.
Helpful (0)

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