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How easy is it to get a hold of customer service at BladeHQ?

asked by Sam M. on 9/4/19

6 Answers

Not easy, contacted customer service had no response in 2 business days.

Helpful (1)

Terrible... they lied and said they sent emails to me that they didnt... all in an effort to prevent me cancelling an order... that they could not fully fufill.

Helpful (0)

1 being easy 5 being hard its a 5 they suck and it looks like im not the onky one that is having this problem read the reviews

Helpful (0)

I have only tried emailing customer service in which they were very professional and responded in a quick manner

Helpful (0)

Easy to send an email, but good luck getting a response.

Helpful (0)

Can send as many emails as you want. Their strategy is simply to deflect instead of assist. Service reps are badly designed bots and only give generic replies often unrelated to your query.

Other online retailers in direct competition manage to get the service just right.

Helpful (0)

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