website thubmnail of Burger King
bk.com
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Mexico
1 review
0 helpful votes
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Cleaning complaint
February 20, 2023

In this review, i want to make it known to burger king that visited one of the branches that aren't clean and that is disgusting for the clients, i just want to make it known so you can't they have a more positive review about this situation, and making it know that my little brother has sick for the hamburger and we are much angry with that because before we go to eat a burger king and this it hadn't happened to us. The food it was a little good my sister and i liked the fries just give a little more of ranch for the fries, and make more softy the hamburger.

Date of experience: February 20, 2023
California
1 review
0 helpful votes
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Horrible website
January 18, 2023

I only wanted to see the menu before I ordered. I am 83 and prefer drive tthroughs. I don't understand apts. BK's apt is terrible. I never did get a menu I could read. Can't BK print a menu that someone older then 40 can understand?
Goodby Burger King. I used to love you.

No proof of purchase because I couldn't find a menu I could read. No purchase.t

Date of experience: January 18, 2023
Idaho
1 review
0 helpful votes
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My husband and I wanted burger King tonight I tried to order from the app and I kept getting an error message and a message saying the store didn't accept visa. We moved over to the computer and it was i had recently placed an order, confused I called the store and was told thy don't know how to bring orders up on there side, then told me I have to be in the store to order online.my husband drive to the store and tried to order online it still wouldn't work so he tried to order through the drive thru and the employees acted like they couldn't understand him. We got taco bell instead! I want to know why make it "possible" to order online if you have to be in the store? Also why is there an option to order and pick up in the drive thru if you have to be in the store to order? Seems pointless

Date of experience: March 13, 2020
Michigan
1 review
2 helpful votes
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UPSET CUSTOMER
October 5, 2022

I r been going here for years. If you get a free whopper with your receipt then you take the server then they give u the burger. Now there telling me I have to buy something else to get it? I'm apaueldd and the rude $#*! behind the counter really made me upset she was very racist I'm never coming back to the Frankenmuth establishment
EVERRRRR

Date of experience: October 5, 2022
Arkansas
1 review
0 helpful votes
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Awful experience
May 2, 2022

Such a rude stuff … im shocked. Just left the location 860 S Elmhurst Rd,
Mount Prospect, IL *******

I talked to Jack and Jill (she was woman) she is soooo rude. I asked her what's the difference between number 1 and 3 burgers. She asked if I cannot read? I was confused and said I can but im first time here and I don't see what vegetables are in there. She said if I cannot read there is no logic for her and I need to leave, because she has other things to do… can you imagine? I told her that I think she is rude to me and she said she is logical and im wasting her time. I asked her name and just left. I am shocked still

Date of experience: May 2, 2022
Ohio
1 review
0 helpful votes
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HOWARD IS D!CK
November 22, 2022

I was at the buger king in napoleon ohio and the working manager was so rude to the workers. I was appalled by the language and the tone he was using. He was cussing at them while there are CHILDREN in the store.
The workers where amazing food was perfect, I feel bad that they were bossed around by this guy.
I refuse to eat there if he is working.

Date of experience: November 21, 2022
Ohio
1 review
0 helpful votes
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Super rude person
September 17, 2021

I came in and wanted a veggie burger meal, and then it went silent. I waited and the girl was very rude to me literally yelling at me through the mic, and I've worked costumer service and it was horrible. I just left, and went elsewhere.

Date of experience: September 17, 2021
South Carolina
1 review
0 helpful votes
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I went to Burger King On Hwy 24 in Anderson, SC tonight to pick up a Door Dash at 10:44 pm. I pulled up to the drive through. The woman told me to hold on. I thought hold on? I am the ONLY person here. So, I drove up to the window. A woman with pink hair told me that I had to wait while they clean. I told her that I was picking up a Door Dash and I told her that I would not wait till they clean! But, she didn't hear me because she shut the window. She got my Door Dash. If Angie Chapman is still the General Manager, and I am going to check and see if she is. I am SURE that this is NOT OKAY to tell any customer that they have to wait till they clean to be able to pick up an order.

Date of experience: December 29, 2022
Kentucky
1 review
0 helpful votes
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Just Plain Nasty
January 11, 2023

Just had lunch at the Pelham, AL BK and the only way I can describe the restaurant is just plain nasty. The floor was sticky, the trash receptacles were gross, the tables were not cleaned, the seat covers were cracked, he restroom was the worst. No hand towels in the restroom, hand sanitizer near the entry was empty (not just empty, not even the mechanism!). The staff was typically unfriendly and rude. Don't know why we didn't go to Chick-fil-A

Date of experience: January 11, 2023
Oregon
4 reviews
0 helpful votes
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Burger king.
November 18, 2022

So i went there on thursday to get myself the whopper like in the add with some chicken fries the line was to $#*!ing long 2 customers? Are youj crazy well i got to the cahier and oprddered i ate and good! 2/;01

Date of experience: November 18, 2022
Canada
9 reviews
23 helpful votes
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Stupid employee
May 23, 2021

Ok boys and girls. Strap yourselves in for another review. Today my wife and I went to the Burger King inside Square One shopping mall in Mississauga Canada. We wanted a bacon cheeseburger combo from the King Deals menu. No problem, right? WRONG! The idiot server told me I could have it because IT WASN'T ON THE MENU when it actually was. We pointed it out to her three times but she still wouldn't get it through her thick skull. We got mad and left. We went to Big Smoke Gourmet Burgers instead and we got what we wanted there. No argument. No "IT'S NOT ON THE MENU". I swear some people leave their brains at home before they go to work.

Date of experience: May 23, 2021
Wisconsin
1 review
2 helpful votes
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Kiara
February 15, 2024

The attention and quality that I was attended by the manager at this time makes me want to return 🤗 Thanks

Date of experience: February 15, 2024
Pakistan
1 review
0 helpful votes
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BurgerKing never fails to impress! The website's user-friendly interface made ordering a breeze. The delicious burgers arrived hot and fresh, exactly as I wanted. Great job, team!

Date of experience: October 29, 2023
Washington
1 review
0 helpful votes
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Just Awful...
August 29, 2021

Why can't I choose zero stars? Ordered on bk.com and was told 30 minutes until delivery. 75 minutes later Doordash driver calls me to say they didn't have anything on my order. So much for dinner.

Date of experience: August 29, 2021
GB
1 review
1 helpful vote
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The chips were inedible.
They are taking large amounts of money off the public in return for very stale and impossible to eat food even when at ones hungriest.
Is there any way of getting money back?

+3
Date of experience: May 10, 2022
South Carolina
1 review
0 helpful votes
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Haven't had a cheese burger from bk in awhile bc most of them nuke it and it makes it taste horrible to the 2 people working at 501 17 bus myrtle beach thank you it was good

Date of experience: October 20, 2023
Pennsylvania
1 review
0 helpful votes
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Where's the Chicken?
I cut open the chicken served in my sandwich and although I know that it's reprocessed, I really couldn't identify the chicken from the filler. The sandwich was lousy tasting and I probably wouldn't order it again, unless they bring the chicken back. Otherwise it's KFC for chicken and BK's for burgers.

Date of experience: January 22, 2023
Washington
1 review
1 helpful vote
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Awesome service
December 6, 2020

Hi i recently was in for dinner at burger king. I was so surprised at the speed and accuracy and awesomeness of this manager. I beleive her name is sandy i have been in on a regular basis for awhile because they are affordable. The only time i get my food the best amd the fastest is when she is working she can be there with only one person rockin the the drive thru and front counter by herself because they are always short staffed but my food is so fresh and never missing not one thing its amazing. So now when i go in im asking where is sandy? She didnt quit did she? Its just not the same unless shes there what a lovely person. Always hard at work even with no help she is great and always pushing to be on top of things man whoever hired her they need to recognize her. Let the owners know i dont ever receive my food accurately unless she is the one bagging it love love this worker please recognize this. Thank u for ur time and we will be in to see her again anytime shes there.

Date of experience: December 5, 2020
Ukraine
9 reviews
17 helpful votes
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Always the best!
July 28, 2020

I adore Whopper and vegan burgers they make! Unfortunately, I don't have Burger King in my country but each time I am near it I just can't help myself from eating there. Marvellous!

Date of experience: July 28, 2020
New York
1 review
2 helpful votes
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The sad day
November 5, 2022

It was a very sad day and I was hungry my dad drove to the carline for what I should call booger king I ordered a burger a cheeseburger crispy and smooth but instead when I opened my burger at home the cheese was gone I ordered a burger with tomatoes lettuce and pickles with no sauce guess what I saw!……,………………a hideous beast with two pickles mustard and no cheese it had meat but crusty musty dusty rusty meat and bread as crusty as someone's toes

Date of experience: November 5, 2022

Overview

Burger King has a rating of 1.5 stars from 328 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Burger King most frequently mention burger king, customer service and fast food. Burger King ranks 314th among Restaurants sites.

service
148
value
136
shipping
61
returns
65
quality
135
+47