Bitmain has established a strong reputation for reliability and exceptional customer service, with customers frequently praising the prompt delivery of high-quality products and the efficiency of their order processes. The website is noted for its user-friendliness and effective communication regarding order updates. However, some customers have experienced minor delays and challenges with returns, suggesting room for improvement in these areas. Overall, the sentiment is overwhelmingly positive, with many customers expressing loyalty and a willingness to continue using Bitmain for their future cryptomining needs, highlighting the company's commitment to customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Great service from start to finish. I got emails about the progress of my order, how to set up my new machine, and a great package explaining everything. Very happy.
This is the 3rd time I have had a mining machine through them and won't be the last. They are fast, reliable and they sure do know their stuff, so if your stuck or have a question about anything just bob them a message as they are so helpful and will assist you anyway they can. I'm so happy with my latest miner so thank you so much everyone for being fabulous at what you do!
They really are the specialists. Excellent communication throughout and detailed instructions for setup. Would highly recommend.
Website very easy to use. Very good choice of miners with detailed information. Purchase system OK. Kept informed of progress. Finally delivered within initial estimate of time. Order well packed and delivered by DPD.
2 weeks into running my new miner and everything is running great. I made a small error when selecting the power supply but the guys swapped it out for me after a quick phone call. Really well packaged for delivery as well.
I am very happy with the purchase I made with Bitmain UK worth the 18-day wait, well packaged and transported. I recommend Bitmain UK, for the seriousness and the way they worked!
The ASIC miner was very well packed and for the price, I couldn't have bought similar anywhere else. This is also the second purchase, the first of which was over 4 years and I find that Bitmain UK are still the best.
Good company; this is the 3rd Asic I've bought from them over the years and their products, service, and communications are second to none. I wouldn't purchase a miner anywhere else.
Great communication all the way along. It did take a little longer than we thought it would to receive the mining machine, but we are more than happy with the final product. Would recommend.
Bitmain UK executed my order promptly and I even received my order a few days earlier than what I expected.
Their site is easy to use and helps to find your miner according to your needs.
Miner arrived on time and completely protected like a battleship! Would come back to them again when I need pc parts or a new system!
Love my new mining system, few issues with delivery company but was sorted very quickly
Cheaper than other sites, good selection of parts, easy yo use site.
Great service and machine is exactly as ordered. Kept up to date with progress every step of the way and delivery was on time. Can't fault Bitmain and would highly recommend.
I have had a few miner off Bitmain over the years, this time I have bought the monster mining ASIC, absolutely delighted with it, great service!
This is a very good miner for the amount that i paid and i will definitely consider you this website to use buy miners.
Keep in the loop during every stage and told me when my case had arrived - will buy from again