Bitmain has established a strong reputation for reliability and exceptional customer service, with customers frequently praising the prompt delivery of high-quality products and the efficiency of their order processes. The website is noted for its user-friendliness and effective communication regarding order updates. However, some customers have experienced minor delays and challenges with returns, suggesting room for improvement in these areas. Overall, the sentiment is overwhelmingly positive, with many customers expressing loyalty and a willingness to continue using Bitmain for their future cryptomining needs, highlighting the company's commitment to customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Delivered a quality product within the the stated timeframe. Website easy to use and no issues to report. This is the second time I have used Bitmain and would recommend.
I was happy with the computer and it met all the specs that I asked for. My problems are not with Avaxos but I should have ordered more fans and more memory which I didn't do to save money. The computer is great and I am enjoying it very much. DPD lost my package and it arrived a day late which caused me anxiety. Overall I am very pleased with my purchase
Antminer KS3 arrived. Clear communication, and good value product. We were kept up to date through every process and stage. No issues, all arrived on time as expected.
Ordering is very easy and informative. Kept updated during the shipping process. After purchase support also excellent. This is my second purchase from Bitmain UK and won't be my last.
Great service, informed me throughout the entire process and the mining machine showed up in perfect condition. Highly recommend!
Easy to use website that made choosing which components very straightforward, smooth process throughout and communications were great so you knew what was happening when and based on my experience of costing very similar mining builds on a number of different website, I didn't find anything cheaper. Once the mining machine arrived, clear instructions about setting it up and it's now working brilliantly and up to my expectations
The delivery driver left nearly two grand of equipment on my front door step on Saturday despite my saying I would be away for the weekend and arranging for the delivery to be on Monday.
This is my second order from Bitmain UK. The communicating during the build is great, the quality of the machine is excellent and the best part is how easy it is to log into your account and see what upgrades are available at a late date.
Used Bitmain UK multiple times and they always deliver a good miner. Customer services are always helpful and the products I've had over the years have been great
I bought Antminer from Bitmain UK and had a lot of problems. I was without a miner for several months until they repaired it and when they sent it back it was still not as it should be. Not to mention customer service, a bunch of idiots who have no idea how to do their job. Bad experience
Very pleased with my new miner. It arrived within the specified time period and initial Set up was easy. I had a few minor questions that I emailed but they were answered fully within a day or so.
I would definitely recommend BITMAIN UK if you're prepared to wait a few days for a quality miner.
This is 5th miner I've bought from Bitmain over the years and won't hesitate to come back for the 6th. This time it was a KS5 miner. Great stuff!
This is my second Antminer from Bitmain UK. I was very pleased with the performance of the first one, but it was time to update it.
Many thanks!
Very easy to use website, the miner shipped quickly and arrived in perfect condition. The customer support was very helpful with a couple of queries I had after it arrived and I have had no issues with the machine after using it for over a week.
Ordered a mining machine and it is amazing! Super happy with it! Only thing was I had to wait 3-4 weeks for it when they gave an estimation of 2 max :/
There was an issue with a dent in the side panel of my miner (clearly a DPD issue) and Bitmain UK sorted it out with a replacement very quickly. Miner performs great with excellent idle and load temps. Very quiet, too!
Great service, quick delivery and very very helpful service from qoute to dispatch. I had some questions after my purchase and was helped by extremely helpful staff in the customer service dept. Bitmain UK is highly recommended by myself, this is my second Litecoin miner from Bitmain UK and i would not use another company.
A top tier service as always. I've been using Bitmain UK for several years now for a range of devices to various different IT clients of mine. I've had minimal issues, and when a rare problem does arise - their support team is quick to respond, useful and happy to help. I couldn't recommend them enough!
Very good service. There was a slight issue under testing. They phoned me up, explained the issue and already had a solution ready. Just wanted to confirm with myself. Was made very quickly and very well and I couldn't be happier!