BikesDirect

I am not a professional mountain bike rider, but I like good equipment that works. I did a lot of research and was trying to stay around the $1000 mark. I decided on this bike based on the following, Alum. Frame with tapered head tube, Shimano SLX/XT compoenents, 120mm travel air fork, Guide R disc brakes, and the price. I got the box in the mail and it was packaged and pre-assembled very well. Once I was complete in a few hours (taking my time) the bike exceeded my expectations. It needed little adjustment to the brakes for rubbing, but that was it. I have put 50 miles on it and am very happy with my purchase. The frame is actually a lot nicer than I would have thought. This is actually a pretty good deal for 80% of riders.

I have had two bikes purchased from here. I love them. You get a great deal. My bike would have cost over 1000 to get something comparable. But I have found that their customer service matched everything else. I had a problem with my freehub. *******@bikedirect was extremely helpful. Their webpage tells you how you need to contact them and what information you need to include. After that Larry was on top of it and very helpful in explaining my problem then sending a replacement part. Thanks again and I will purchase again from this company.

My bike was damaged in shipment. The fork was bent where the axle joins the fork.

Larry, the BikeDirect guy, that helped me with my problem was on the job. Larry sent me a new, but better fork.

Larry helped me and I appreciated it.

Thank you!

I really thought the prices on this site were just too good to be true. I mean how can they sell New Kestrels for less than half what a local shop charges.

So I looked around a lot to see what might be wrong with bikes direct. Then I came cross the BBB site and info was very positive - Bikes Direct is rated A+ by BBB and that is good enough for me.

I ordered a Kestrel Evoke - saved $1500 - it came in perefect brand new in the oroginal Kestrel box.

Hey - what can I say? Bikes direct saved my $1500

Just bought my second bike from BD. While traveling to AZ for the winter, my bike was stolen on Thanksgiving. I noticed the Black Friday ads from BD, and went shopping. I wanted a straight bar (because I'm old) but I don't like pedaling tractor-tire bikes, so when I saw Cafe bikes, especially the Motobecane Cafe Noir, with its skinny tires and light frame, it looked perfect. I emailed the Help folks at BD and got the reassurance I needed, then ordered it. What a treat! Black Friday caused $200 to come off the price plus free shipping! I had it sent directly to the bike shop and they finished assembling, added computer and bottle carriage, and it was ready. WONDERFUL bike, and the service at BD can't be faulted. They are real people, responsive and knowledgeable.

Bikesdirect.com delivers! There are many reviews out there and I feel compelled to add my 2 cents for what its worth. I have been bicycling for for well over 35 years, everything from a coast to coast tour, mountain biking, and racing. My last new road bike was about 20 years ago and last year I got the itch for a new set of wheels. I went to a few bike shops and none of them had anything that compared to what Bikes Direct offers. Either they had to re-build a bike or order one or I just didn't want to pay a lot of money for a bicycle with components that didn't quite cut it for me.

The Motobecane Le Champion Titanium with Durace groupo that I purchased from Bikes Direct saved me about $1000 and got me into a great bicycle!

If you don't mind doing a bit of basic assembly, you can save a lot of money and get more bike than you dreamed of!

This bike was the second bought from bikesdirect.com Since they are continually tearing up the streets which is hard on my lighter bikes. This Gravity fat bike just rolls over potholes and such. The only changes to this bike made were cables, front and rear derailure, 9 speed grip shifter and recon cassette, hydraulic brakes, handle bars and stem, seat post and seat, and the best one Veerubber 3.5 speedster tires. Also DT Swiss comp spokes and brass nipples. Adapting my single wheel trailer was a little work. This is now an excellent town bike and grocery getter

OK, so I needed a new bike. I have been visiting my local bike shops (LBS) for some time to see what I could get for my money. Everything I looked at in my price range was considered "entry level". I had worked in the bike industry 30 years ago at an LBS, and knew the mark-up on bikes. I started searching the internet for a bike and found Bikes Direct. Looked at the MB's and found the Motobecane Fantom 29. Arrived 6 days later, unpacked it put it together in about 2 hours (the bike was 50%) assembled out of the box. Tuned it up and went for a test ride. No issues-a real tight bike. I expect many years of used out of it. Quality is up there with my old Cannondale.

I purchased a Motobecane Mulekick Carbon Fiber. Very high quality bike--frame, components and cockpit were amazing for the price. Wheels were lower end but are functional (typical for most bikes unless you're spending $$$) and I replaced the saddle with something to my liking. Shipping was super fast. Bike was packed very well. Final assembly was super easy--most everything was dialed in. Spent just a few minutes on each derailleur and had to install the front caliper. I had a few follow up questions regarding replacement bits for future use. Larry in support was super responsive and tracked down the small parts I needed. Highly recommended.

The bikes have fake suggested retail. After I got the bike I went into a bike shop to find out thAt there bikes did not cost that much more and they come with a lot of service and advice. Also the derailer hanger was bent out of the box and when into the spokes on the first ride which was my fault for not having it tuned by a bike shop. After having the bike shop fix the bike I took the gravity full suspension out on the trail and it rode like carp. The rear suspension was popping all over the trail. I waisted a lot of money on this bike. Go to your local bike shop and buy there.