BikeBerry

I've loved everything I've ever bought from bikeberry. But they're seriously lacking in the shipping department. I've chosen 1 day shipping for most things I order from them and it doesn't even get sent out till days later.

I paid $75+ to have next day delivery. If it takes 1-3 business days for it to ship, can someone please explain to me why was I offer, for a fee, to have next day service? I guess I feel like I was scammed out of $75. I need transportation to and from my new job at Intel in my new home town of Phoneix, AZ. That was the major reason I chose to pay the upgrade of $75, because I have no other options at this time for transportation.

I had a part get messed up in shipping and they sent me that part for free I think that they are great

I have ordered an engine kit from Bike berry in the past and since then if I've had any questions or concerns about anything or needed a part replaced Alvin Seville has always been a great help, keep up the good work and the effort to always produce us with quality parts and help when needed.Thanks for your time and knowledge.
Signed, A happy customer

This bike is lighter and easier to ride than I expected. It's BIG. Those fat tires make for an awesome ride. The shift index was way off, so took it to a local shop to have them fix that. It's a pretty neat bike. People think it's custom.

I've been running the bbr stage 4 80cc engine now for about almost 3 years! And I've only ever had to replace the clutch camshaft once and only replaced the spark plug once and one new chain an one sprocket ever the whole time that is great but recently my bike doesn't run right now because it has no spark so I bought a new stater magneto from you guys hopefully that fixes it. Other than that, I love the thing it ran great.

My son had a walmart motor,for his bicycle. He only had it 2 weeks and it blew up,so he went to your web page and saw your motor kits and was very impressed so mom bought for him it looks to be high quality

After my original purchase I was happy but after receiving the bike and accessories I am far but happy. After I made my purchase I realized that the 26-in bike that I ordered was only 19 in so I tried to cancel it they refused to even though they didn't ship it yet and now I know why they charge a 15% restocking fee plus make you pay for the shipping and they only give you in store credit do not order anything from this company they are full of s*** not to mention what they did send me was full of rust dents and just an inferior product

I was shopping on bikeberry.com and put the items in my cart that I wanted. Before I checked out, I had a question so I sent an email to customer service. EARL, with Bikeberry responded quickly and was patient with me. I am going back to my cart and placing order, thanks to EARL I feel confident placing my order.

Everything is broken; frame is damaged, brakes hardly work, front rotor is to small for the caliber, kickstand is flimsy, missing parts, the banana seat slips on the frame even though i have tightened it to the point of stripping a bolt(scratched up my brand new paint), and the paint is more like a primer, and when I asked for help they sent me a email they never answered, and when I called they directed me to talk to a chat bot. I honestly think the people on youtube get different bikes than the costumer. Its either that or you have to join a bike club to get accurate information to have a reliable build. Honestly it feels like they tossed be a bunch of parts with no instructions and left me in the dark; in a attempt to extort more money out of me by forcing me to also pay their club members at the bike shop. Its like playing a video game where things keep breakin in order to keep you playing(spending). And for the record I didnt pay to play a game.

I cannot express how bad the customer service is. You may think at first that they are actually helping you. Soon you will realize that they simply respond to emails and do t actually follow through. They will lie through their teeth without blinking. The customer service lied so much I started to wonder if I was even talking to a real person. Don't waste your energy or money on this company they will only disappoint you and then lie about it afterwards.

First experience with Bikeberry, love your products, looking forward to getting my hands on the stage 4 kit. Shopping was easy. I'm sure you will hear more from me in the future. Can't wait to Frankenstein one of these little beasts. I'm a mechanic and fabricator and I plan on having a ball building this thing. I'll keep you posted. By the way it's my pleasure supporting your family driven bidness. Now hurry hurry hurry

I got a lot of great stuff for my bike I can't wait till it comes in its going be great just wish I could have got my chain break did not have enough but thanks guys very great service so far

I recently purchased a bike kit from BikeBerry and I'm so pleased with the results! The kit was easy to assemble and the instructions were very clear. The bike runs great and I'm so happy with the quality of the parts. I would definitely recommend BikeBerry to anyone looking for a motorized bike kit!

I've been a long-time customer of Bikeberry. Started out with a motorized bike with the Stage 4 engine kit, the thing is a BEAST! I rarely have any issues with them but the 1 time I did have a warranty issue, bikeberry was very quick to get it resolved for me. I've since bought a gigabyke swift ebike and LOVE it! It's true what they say, once you go electric, you cant go back ;)

Bike berry is the best motorized bicycle company out there. The people who own bike berry are real bike builders and actually test the stuff they sell before it gets to the consumer. They know exactly what we want and how to get it to us. the people at bike berry are the best and will always get my business. I won't go anywhere else

All I can say is I've always gotten what I asked for and service is beyond excellent. I've gone on other bike sites but they do not come close to bikeberry. Thank u bikeberry for ur great products and service.

I understand that BikeBerry is probably just a wholesale house for Chinese mfg. The GigaByke 500 Swift met all my criteria (cheap, disk brakes, less than 40 lb, etc). I wanted to learn. I ordered it with the upsize 10.4 AH battery. I am aware that UPP batteries are not the highest quality. BikeBerry shipped quickly and FedEx delivered very fast. Actually just six days total from CA to East TN. The crate was in good shape when it arrived. It had been opened probably to switch out the upgraded battery. The assembly instructions were a bit sparse but I have had a lot experience with regular bikes. I have not had to deal with BikeBerry customer service. My opinion might be different in that situation.
I am retired mechanical engineer. I have several bikes now. About 50 years ago I sold and assembled bikes at department store.

This is the first motor I'm buy from bikeberry, I've been super happy with everything else I've bought from them an I don't expect this to be any different. The 2 stroke 4 sage motor kit hasn't been in-stock all the times I tried to get it. So when I saw it I jump on it. Can't wait to get it all setup.

I'm very satisfied with my bike berry purchase. All parts came in good condition, a little slow for delivery. The flat black engine went great with color scheme. The engine & converter are bullet proof and reliable, I really like the free wheel.The 49cc engine is legal on the street, with the pedals. I did use stronger bolts for engine mount & chain tensioner. I'm very pleased with the kit & new hobby!