Well they sell these kits like to make a bike a motir bike so in titke fir tge flying horse complete 5g 4 stroke motor parts it comes with well in titke all parts needed to instal the motor assuming you have the motir already. However they put at bottom of the ittems page in just tge smallest writting you need to buy bottom bracket even though your bike already had tgat but the dam wude crank assembly in the kit dosent have the long black rod thing that comes in tgere bike bottom bracket. So a whole weeek and a few days later from when i got all those parts im forced to buy tge bottom bracket just to get tgat rod i need for tge wide crank assembly but i had to pay for expedited shipping even though it should of come with all tgee other parts so i should get refunded tge 30$ i paid for shipping to get it this week but im on low income and insist via begging you guys refund me the 30$ fir the insane shipping of just a black rrid i neededd abd should of git inorder to use tge wide crank part that came a week ago.
Id like to abd would give a super mega outstanding review but only if i get tge part i need and should gotten with all the others and a partial refund for say at least 20$ or max 30$ because i just cant empises enough how bs it is to get all these parts but tgen not even be able to install one part because you need anotger part. Heck id delete this review if the bikeberry ended up being honorable rughtous abd human by showing me there say fir how this tramma happend by giving ne wgat i beed abd refunding me. Seriously this whole thing let me tell you all you dint even know the phiscal pain it delt me for all i can say is the builder ebded uo making me miss last bus so i was strahded like 48 miles away from home at keast not by car it was completely dark i had my ohine about to die and i just had to fumble stumble around through tge dark looking fur well luckly my biological mortgers freind lived beraby but before i got there i had fallen duen inti gravel git bloody and was crying begging fir help tital gravling fir help to get home or find get me to her frreinds place well somehow i nade it tganks to fjashlight on my phone but it died tge secind i got tgere but she dud bring ne back with her car but i was all durry abd so i needed shower like no ones ahowere but tge gym was closed and i cant ahiwer at home so i used a rafe to wioe my arms and sone of my keggs befure i crasged inti my sabdpaoer bed with oabts and thick shirt because it did not have sgeet or blacket even thiugh its a tempur peduc oed abd i just washed sheet abd blanket the day before i felt like the durtest person ever and tgere was nothing i could do sunce it was so late abd i was so tured abd week afterall i did not eat anything all day i was there abd dud not drink anything.
Those with vision disabilitys and anyone disabled either naje sure someine with yiu looks over tge product you wanting maje sure at time of a purches you have all tge items info so thoroughly look at not just a diuble look llbjt like look at all of tge items info say 8 tumes oh abd maje sure if you sirbd 100$ or more get all items you need because they xharge dilvery fee fir all orders under 100$ abd its bigger tyen fee tgen most because its 13$ most is sat 5$. Unless you want faster.
Flying horse 5g 4 stroke bike parts fir a 49 cc motor. Except its been unusable fir a while week and like 2 days because its being installed minus tge wide crank assembly rod pole part because the part dud not come in box if parts but it should if needs to inorder to use it and even to be safe. No braies without it ih abd cant oedal.
So this all starts about 2 1/2 three months ago and I'm still dealing with the problem so if you want a kit that works in a timely fashion don't go to bikeberry over priced slow shipping and poor Customer service first they sent me a defective kit and not only does it not have all the parts but the spark plug is bent and the motor Has a casting defect so it wouldn't create a tight seal and get combustion and it also took close to 3 weeks from the time I purchased it to finally receive the kit the digital assembly guide which originally said a DVD installation guide on their website when I purchased it was actually just a link to YouTube of people working on bike motors the digital assembly guide had no out of the box installation set up so be prepared to figure it out on your own took me a month to finally get a hold of customer service and start to address the issues I've been sent parts on more than one occasion only to run into another problem when they offered to send me an expansion chamber and upgraded motor for the inconvenience I thought my problems were finally solved since I've heard good things about the company and then I get a 100 cc motor plus expansion chamber muffler upgrade to resolve the problem and the expansion chamber muffler doesn't even fit on the 100cc motor sent and they tell me there's no adapter piece for it so they basically sent me parts that don't work together the bolts for the sprocket set up we're poorly threaded I can't use bolts with bad threading the cylinder screws were stripped and so were the parts of the motor where they screwed into they sent me another spark plug with the upgraded items without a box and... it was bent like the first one I mean seriously?!? So now they want to tell me they don't have an adapter for there own kit to check my local store and tell me I was sent the wrong motor should've received an 80cc replacement but it's suppose to be an upgrade for the defective motor smh it's absolutely unorganized and unprofessional we'll see what happens next better business bureau will be hearing from me since they refuse to even acknowledge that I've asked for a refund if you're interested in a bike motor kit DONT GO TO BIKEBERRY over priced junk is what they sell and they won't even help you with it
Folks,
I see these posts and whatnot but there is clearly something going on with this company. I ordered a kit on Jun 29th. 2 Day expedited. Then my nightmare began...
July 2nd, received fake tracking number. Number says label printed buy nothing received. I emailed Bikeberry, they said they shipped it and FedEx lies some times. Second order of bits and pieces are shipped USPS and received right away... strange.
July 3rd, Tracking number hasn't changed. I tell Bikeberry, there is something wrong, this order never went out. They insisted the fake tracking number is real.
July 6th, Fake Tracking number now says "pending". BikeBerry says, don't worry we shipped it, you will get it today.
July 9th, still no motor. Fake tracking number says "pending". Now BikeBerry says, Fed Ex lost the package (Fed Ex didn't lose the package, they never got it--truth comes out a few lines down). BikeBerry says they are sending duplicate order EXPEDITED and that I will have a tracking number in 48 hours and a motor by the end of the week.
July 10th, Receive email. Email says I will get tracking number by the end of the week and they will help me "every step of the way"... odd, I'm the customer, I already did my steps back in June, but OK.
July 12th, I placed phone call. FINALLY the truth comes out, FINALLY. Motor has been on back order for 3 weeks. Tracking numbers were fake and run arounds were real. BUT they are not going to give me any more run arounds, the guy says the "warehouse" will ship it tomorrow and I might get it next week... EXPEDITED according to Google means "make (an action or process) happen sooner or be accomplished more quickly."
I asked for a refund and they insisted it's on its way. I will likely have to do a credit card challenge and take my money by force. I'm stuck in this strange series of unfortunate events--like how is it, that I pick one random company who turns out to be completely incompetent.
I recommend you stay as far away from this company as you can possibly get. They aren't truthful, they lack any sense of urgency and are probably the reason, Amazon became a God, Amazon simply knows how to ship packages. I will probably go thru *** to get back my $300+ and I'll probably get my motor eventually... maybe. But God help me if there's anything wrong with it. And remember that second order of bits and pieces, I'm just stuck with those...