They are shady. It is a business owned by one individual, Jack Lin. He also owns Grow Ace, a shop that sells cannabis growing supplies. Bikeberry is not very big, their customer service & warehouse are in Brea, CA. The same place that his other store is located. Bikeberry did lie to me about my order and strung me on for 2 months. I was very upset by the company and felt as if I was being scammed the entire time. That is why I say shady. I would not buy from them.