Big Time Camera

Ordered Olympus stylus tg-4 on referral from sales person while I was on the sight and phone at same time. Camera does not perform as was represented by Jerry. He said there was no battery included in camera. So I bought a battery that was unneeded. He sold me a charger saying there was not one included. The one sent is for AA battery's that the camera does not use. When I called to address this and said I wanted to return all of it he said 15% restock fee. Email states 20% plus shipping. When I told him I was talking to him while I was on site to do order he said I put the order in on net and he had nothing to do with it. I have lost not only the 100 on restock and shipping but still was charged for things I didn't need because he said I did.

I ordered Nikon D5500, but after 10 days passed and I didn't receive it I called to check what's going on.So the guy said it's not on stack and I need to wait 20 more days. Well when I put my order the website didn't said that the camera is out of stack.Its been a month since I ordered And I found all those reviews now.So guess what? Im going to call the $#*!ers tomorrow to cancel my order and I'm gonna wish them good luck with the crappie business

Jerry sent my daughter 2 emails to call and confirm purchase. Strange! You don't ever have to confirm. I called and immediately asked if this was standard and he replied no, my daughter ordered the Turkish version of a camera instead of the US model. I could tell he was annoyed just to be talking to me so I gave him the same respect he gave me. I didn't trust his attitude after talking with him and said to just cancel my order. I asked for a confirmation number and he said yeah, hold on. Then he screamed Helllooo?! I said who are you talking to like that. I asked for his manager and he replied that he is the manager. He then proceeded to call me rude and said I'll get a confirmation number sent to me later. Of course after hanging up I went to write a review and came across this business on the better business bureau. Guess what their score is? An F! Complaints about products not working properly and overcharged. Do not buy from them!

Wanted to order a camera and found the best price on their website. I saw all the reviews here, so I called just for fun and it was just as the others stated. They were rude, and insisted that the camera I wanted to buy didn't have a battery. When I said I already had a battery and then questioned if it was a "US version" the guy got very rude, screamed something that I couldn't even understand he was so belligerent, and then hung up on me.

I purchased a camera from the website for $158.00. A couple of days later, I received a phone call from customer service informing stating that they needed to confirm my order, and let me know that the camera didn't come with a battery. They sold me a battery over the phone for $29.99. When I received my camera, the enclosed invoice was for $228. When I called customer service I was informed that the battery was actually $34.99 and the charger was $34.99. I informed the rep that I didn't agree to the charger and he told me that I could return the camera, batteries, and charger for a refund minus a 15% fee. I informed him that I did not want to return the camera, just the items that I didn't order. He informed me that it was all or nothing. After reading the other reviews, it is apparent that this company has some very questionable practices.

Black Friday Sales showed Nikon D5500 body for 399.00. A package deal for 499.00. I ordered the pkg. Then get an email to call and press #1 for BRUCE. I do so, he tells me this camera is not in ENGLISH. Its an overseas model. Cannot say what language it is. Has no battery, or WIFI. I need to pay an extra 150.00 to get an ENGLISH model and the battery. From reading previous complaints this is their way to get extra money from you. I wrote to Better Business Bureau and YES they are RUDE.

Stay way from this company. They are liars and cheaters and are only interested in taking your money. I ordered a camera from them online and was told batteries don't come with cameras and if you didn't buy the one they had the warranty would not honored if the cheap battery you buy online didn't work. Price? 3x more than the exact same battery online. The camera came in a generic box, no warranty and no instructions. Refurbished? Used? Nikon told us their new cameras always come with a battery, a warranty and instructions. The Big time camera store said they would send them but we never got them. They overcharged me but because they didn't send me an itemized receipt I had no proof. They have the scamming down Big Time. Guess that's where the name comes from. They are horrible to deal with. Stay away!

It is the absolute worst company I have ever dealt with in the entire history of my ordering on the internet. Trust your little voice, you will pay more than retail after there ad ons and the equipment will be damaged or used.

Don't order! Not an actual business!

I ordered a camera for $190. My bank account showed a charge for $390. My bank called, with me present, to dispute the charge. They insist that I ordered a bundle via phone and that's what the extra charges are (though I ordered online and never talked to them). He called me a liar and screamed at the bank employee. They said I cutie return it within seven days of SALE but would have to pay 15% restocking fee on the $390 they fraudulently charged. I refused the package today. Now we wait, but I doubt they will refund anything. My bank and the police will be handling this further. Buyer beware!

They have you believing that you will get a product at a great price then to find out they sell the parts and pieces that normally would be packaged with a camera, separately. The price went from 109. And change to over $175.00. Then they make yo jump through hoops to return this product with a 15% restocking fee which, would be OK if they actually had a product that had complete contents. So very disappointed in the customer service and their misrepresentation of their products. Back to Amazon I go. These guys suck.

I ordered a camera with specific features. They called me back and said the camera was recalled but they could give me the newer model with all the exact features for just $10 more. The new camera arrived, and it does not have the same features, it is actually a year older model, and was $34 more than the original price. It also appears to be in packaging that is homemade. I called to fix the order back to my original camera, because after much research I found out it was not recalled. They said that it is, got very defensive, extremely rude, and had no response to the fact that the price was wrong. He told me I would never be able to find that camera, although it's on every camera website including Best Buy, Walmart and Amazon. Funny it's even still on their website for $50 more than the camera they gave me at a more expensive price! The gentleman graciously told me I can return it at my own expense for a full refund. Lucky me.