BidsReviews 27

I paid for my bid and did not receive product. I've tried to contact them several times by phone and email. Nobody will get back in contact with me. It states that my package was delivered in Washington. I live in Missouri. I need the product or a refund for my purchase. This used to be a good company. I will never buy from them again!

Paid for bid never received items, can't get a hold of anyone in customer support, always goes to recording that states someone will get back to you within 24hrs (hahaha) not so.!
I have contacted via customer supports email no reply, have also contacted their legal dept with no reply! They have my money & I have nothing! Where does a person go from here to get resolution for this matter?

I see a lot of people saying great customer service, but these must be old. Their customer service is awful. They tell you to call if you need help or to change an order, but no one answers. They tell you to leave a message and someone will call you back in 24 hours, but no one calls! I have won several bids, but some of them have never showed up in my basket. Called about that as well, left messages, sent emails, but no one has ever responded. You cannot be a reputable company and have no way for the customer to reach a representative. If no one calls me back I won't be using their site much longer.

The ring I ordered that was delivered is beautiful, elegant & is great quality. Very satisfied with my purchase!

I had purchased jewelry, and leather goods from BIDS. The description, pictures, guarantee documentation of every product is precise and professional.
The magic is always to see and get the unimaginable for a special price.

I had an overall excellent experience buying from Bids.com. The costumer service representative was very helpful as well!

I have 5 granddaughters. I used Bids to get them each a ring, a necklace and earrings in each of their birthstones. I have also used it for items for myself

I love getting on this site. The items are all high quality and bidding is fun. It does take a little while to get to me but definitely worth the wait.

I love this website Bids.com. I have bid and won over 20 pieces of jewelry.
Each and every piece is stunning. They are authentic and true to their description. Sizes are always correct and each piece has a stamp of authenticity. One cannot go wrong with this website.

Good quality very pleases with it would recommend to my friend an will continue to shop with them

Little confused on their tracking they use. But the right item did come in and was very nice. Lots of good deals and still looking at other items to buy.

Have never had a deal. Thank you for having you site an having great items.I also have been buying for several years from you.

I was a little worried about first not knowing anything about this company but I got everything kinda fast and they are exactly what I ordered

I am a bids.com customer. Love browsing and making purchases from them. Bought from Bids for me, my wife and as gifts.
Never encountered any problems.

UPDATE: I have continued to purchase items on Bids. I have had some items that were not real silver, but the customer service was very quick with refunding me on them. Also, the watch mentioned in my first review stopped working after wearing it only six times, and they promptly refunded me. I do not buy anything based on the retail price, however. There are some outrageous prices for sure, but I stick mostly to buying things under $20. So, it's like everything you buy in life... do your due diligence.:)

Don't base your bids on their "retail prices". I've bid and won several rings on the site, however, I have discovered that their retail prices on most of the products are way overinflated. I just happened to find a watch I had bid on and won for $73, online for $39 and their retail price listed was $828! A lot of the rings and earrings can be found on Aliexpress for about 5% of what they claim them to be worth. I am still waiting on the last three items I won - they were shipped today, apparently. I contacted them before they were shipped and told them I wanted a refund, because of the discrepancy in the retail price making the deal a scam, and got the runaround. Then the last emails I sent for the last two days weren't responded to, and then they shipped them today, because I told them I wanted a refund! Now I can't get a refund, because they've been shipped! They won't get another purchase from me!

Everything went the way it's supposed to go it came fast in the mail.you will not be disappointed at all

BEST BIDDING SITE AND LOTS OF GOOD BIDS FOR THE JEWELLERY SUPPLIED BY THEM WHICH ARE AUTHENTIC AND BEAUTIFULLY DESIGNED

They have amazing customer service and quick responses. Also they go above and beyond to make sure you are satisfied with your order. I made a mistake and got the wrong size ring, and they gave me a refund and let me have the extra ring! Now you can't beat that service.

Large selection of jewelry, great deals!, Very unique items and great quality! Fast delivery and a fun way to shop!

I am glad it was successful in all items.The items are bags, watches, and luxurios items are all right to taken.