• Bharat Plaza

Bharat Plaza

Overview

Bharat Plaza has a rating of 4.5 stars from 419 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bharat Plaza most frequently mention online store, customer service, and order today. Bharat Plaza ranks 4th among Indian Clothing sites.

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Positive highlights

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Critical highlights

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How would you rate Bharat Plaza?
Top Positive Review

“Excellent product”

Sangeeta P.
4/27/21

Received order within 3 weeks. The quality of the material was excellent. Satisfied with the price, quality and fast worldwide shipping! I am very satisfied with my order.

Top Critical Review

“Worst quality”

Deepa A.
4/25/21

Totally follow u to get the sale from u. Once placed the order took complete one month to deliver the product saying your choice is different, have to arrange golden wire stuff like that for manufacturing. Then they call to get the product get stiched from u claiming they have best tailors. Pls don't go with the fancy pics they post on their site. Product look much cheaper in real.

Reviews (419)

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Reviews that mention popular keywords

customer service (41)
Thumbnail of user sangeetap13
1 review
0 helpful votes
April 27th, 2021
Verified purchase

Received order within 3 weeks. The quality of the material was excellent. Satisfied with the price, quality and fast worldwide shipping! I am very satisfied with my order.

Service
Value
Shipping
Quality
Thumbnail of user rahuln25
1 review
0 helpful votes
April 27th, 2021

Giving 5* stars for their customer service because they try their best to make customers happy. Had a issue with my dress and they sorted out very well.

A happy customer with great customer service

Service
Value
Shipping
Returns
Quality
Thumbnail of user rutzs
1 review
8 helpful votes
December 8th, 2020

I have ordered about 1 unstitched lehenga, 3 unstitched sarees, 5 stitched lehenga, 1 stitched suite and 1 stitched bridal lehenga with Bharatplaza over span of 3 years. (Of which, 9 orders were in one year)

The quality of all products have been top notch, as described on site and fitting has always been perfect.

Their customer service is excellent, I am happy to share that I did all my bridal shopping at Bharatplaza and I am happy with stitching and fittings as well.

Bharatplaza has earned customer for life time because of best quality products they provide with reasonable prices.

I recommend everyone to shop at Bharatplaza.

Thumbnail of user kanchans10
1 review
0 helpful votes
November 28th, 2020

Your all products are very good plus delivery is on time. You provide good services and i am happy with your site, please update me with your latest products tooo. Thanks

Thumbnail of user ojass1
11 reviews
0 helpful votes
March 7th, 2021

I ordered 4 Dresses and sarees for our marriage function, they look pretty good. Unique designs and colour combos. Best Quality.

Thumbnail of user johanw24
1 review
0 helpful votes
July 5th, 2019

Hi dear Bp Team, wish you all happy diwali thx for nice kurta for me & my father. Wish you good luck for near future. Have a great year ahead.

Thumbnail of user michaels5965
6 reviews
0 helpful votes
March 12th, 2021

A nice collection of wedding outfits. This is the perfect location for traditional Indian fashion.
All of the items are of excellent quality, and they arrive on time. Going to wear on my friend's big day. They have outstanding support. I'm satisfied with my purchase.

Thumbnail of user williamj400
1 review
0 helpful votes
July 21st, 2019

Awesome stitching great fitting you people have made my evening all jodhpuri suits for each & everyone my all friends has been made a great looking. We rock on & celebrate great evening.

Thumbnail of user enhbekb
1 review
8 helpful votes
February 28th, 2016

I wanted to say a big Thank you to the team that assisted me with my shopping and delivery as well. Thank you for your patience, assistance and advice. I mentioned that I needed the sarees quite urgently for an upcoming wedding and it came within 7 days instead of the 21 days. Thank you for this great service and even for my discount. Its really appreciated and was a positive experience for me. Will definitely order from you guys again! :) thanks for your help

Thumbnail of user deepaa11
1 review
2 helpful votes
April 25th, 2021

Totally follow u to get the sale from u. Once placed the order took complete one month to deliver the product saying your choice is different, have to arrange golden wire stuff like that for manufacturing. Then they call to get the product get stiched from u claiming they have best tailors. Pls don't go with the fancy pics they post on their site. Product look much cheaper in real.

Tip for consumers:
Pls don't do online purchasing .I had the worst experience ever .

Products used:
Lehenga

Service
Value
Shipping
Quality
Thumbnail of user rupam2
1 review
0 helpful votes
October 12th, 2017

I paid for my order almost 2 months ago. I have been writing customer service for about a month and no replies. Live chat leaves me when I start questioning my order.

Thumbnail of user kiloepap
1 review
1 helpful vote
March 22nd, 2016

Received the order today, only one word to say about service team of Bharat Plaza 'Exceptional outstanding". Both Saree's look gorgeous from what showed on the web. Material, embroidery, color everything great. The service guys keep me in form the status and get my order before time which i mentioned to them. Once again thanks and hats off to all.

Thumbnail of user carlm451
1 review
0 helpful votes
April 11th, 2021

Great place for indian clothing... Good prices, great quality... Didn't have any issues. I would buy again!

Thumbnail of user hisamtal
1 review
0 helpful votes
March 30th, 2016

Dear Team Members Today I received my first purchase of the ordered online saree. I was so shocked that it was sent promptly and my god its absolutely beautiful. You guys are really champs! I promise to order many many mores by end of this week. Once again its a beautiful piece of BEST SELLER selection thank again. Its a pleasure to do business with you guys. Warm regards

Thumbnail of user rajj9
4 reviews
3 helpful votes
April 28th, 2017

Bharatplaza need to inform UK customers that their delivery charge does not include UK VAT, Customs duty and taxes which will be need to be paid to the UK courier before delivery.

Thumbnail of user priyas139
1 review
0 helpful votes
November 28th, 2020

I had recently purchased 2 lehengas from Bharat plaza. The stitching was perfect and great customer service and support provided by Meenal. The products along with few complimentary items were delivered on time. I am very happy with my purchase.

Thumbnail of user binup
1 review
0 helpful votes
May 11th, 2017

Dear team I got my salwar kameez today. Thank you for making it in just on time. I really like it. Seems like the salwar is little too big for me but I know its just because I ordered the big size. On your part you have done a really good job and I really like your craftsmanship. Keep up the good work...

Thumbnail of user mahis6
1 review
0 helpful votes
April 17th, 2017

Cloth quality is nice. Fitting is excellent and I will do all my future traditional outfit shopping in exotic India. Great Job Bharatplaza team...

Thumbnail of user jeikdeoap
1 review
0 helpful votes
April 20th, 2016

This was my first time ordering from bharatplaza. Shipping was pretty quick, and I love the way they packaged the clothes. Everything was SO quality and cute. Right after trying everything on I had to find a way of writing a review because I am so excited about the things I got. Also, the sizing is pretty spot on. I wear a size small for most things, and everything I ordered fit perfectly. I definitely plan on shopping here in the future, my only regret is not ordering more

Thumbnail of user shivas8
1 review
0 helpful votes
September 25th, 2017

It is extremely frustrating when you are trying to speak to live chat as that's the only option you have and the representatives English are so poor that you end up wasting time going back and forth and ending up solving nothing. They either leave you hanging or cut off the chat when they do not have answers to your questions. Emails are not being answered products are shipped on time if it's in stock if not it takes a very long time with no communication very bad service for USA customers yet you must pay up front for your order.

Thumbnail of user neeln1
1 review
15 helpful votes
January 11th, 2017

These bastards have been dragging my refund claim for 4 months now and yesterday after I chatted with them they said because it's been over 60days its not possible to give me a refund! Seriously how are you still in business? Please PLEASE stay away! I have lost $140 and 4 months of my life chasing them for a $35 refund that they said they would give me and I accepted and then they kept saying not possible. I wish I had paid by Paypal now but they convinced me not to. Don't do that. EVER!

Tip for consumers:
Please stay away. Not only are the clothes an absolute disgrace, but you will also get frustrated trying to get this resolved with them. At some point they'll just start ignoring you hoping you'll go away. Totally not worth the pain of ordering from them.

Thumbnail of user illau
1 review
0 helpful votes
May 25th, 2017

Very nice sari. Thank you for your service and prompt delivery. Will always buy in future. An excellent Customer Service.

Thumbnail of user ib640
1 review
4 helpful votes
January 24th, 2018

Placed order in November. Item was supposed to be shipped in early January. No update on order in the middle of January. Email customer service to be told sorry we cannot ship your item please choose one of these (less comparable) items instead. Tell customer service that will not work as I needed that specific item, please refund me the money I payed. No answer. Days go by with repeat emails. No answer. Very thankful I payed with paypal and they were able to recover my money. Would never recommend this company. AVOID LIKELY SCAM.

Tip for consumers:
DO NOT PLACE ORDER HERE. SCAM WEBSITE.

Service
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Shipping
Returns
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Thumbnail of user labellar
1 review
4 helpful votes
February 23rd, 2016

Dear Dream Team of Bharat plaza. Please note that doing my Bridal shopping from you guys had been an exciting experience. Customer service was excellent, i was hesitated to place such a huge order and i would be disappointed but in the end when i received my Bridal saree. Its a Dream coming true every one who sees it its a wow... am Very please keep up the great job.

Thumbnail of user chabacham
1 review
2 helpful votes
February 22nd, 2016

Thank you so much! I received the package. And I love the dresses. Very good quality, worth the price and quick shipping. Will Order more. Please have new designs for plus sizes like 44/46. Thanks again

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From the business

BharatPlaza, Jodhpur, Rajasthan, has established for itself a trans-border reputation in the past decade. It has been inclined to serving clothing needs for culturally fashionable men and women. For over the last ten years, BharatPlaza has aimed to cat...

Company Representative

Thumbnail of user bharatp7
Bharat P.

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