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Better World Books Reviews Summary
The overall reputation of Better World Books is mixed, with notable strengths in their extensive selection and competitive pricing, often praised for delivering books in excellent condition. However, significant concerns arise regarding customer service, particularly related to shipping delays, fulfillment errors, and inadequate packaging that often leads to damaged items. Many customers express frustration over the return process and a perceived lack of responsiveness from the company. While some customers remain loyal due to the ethical practices and commitment to literacy, recurring issues with order accuracy and support hinder a consistently positive experience.
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It's a great service to be able to buy books you want at a reasonable price. I have delt with Better World Books before and have always been happy with my purchase.
Keep up the good work.
I always have an excellent experience with this site. The books have amazingly low prices and every one I've received has been in great condition.
Wow! I was so impressed; first of all the price that included shipping, then the speed of the arrival has outdone by far anything else I have ordered from other sites and the quality of the material received. This is now my go to book site. Thanks!
I get an email asking if my order arrived and then am prompted for this review. But if the answer is No then you do not click the link to review. Sounds like a way to filter out the bad reviews that would follow when the books didn't arrive. Also, a recent book advertised in "Very Good" condition was not.
The books may take a little longer to arrive but all were in great condition, even the two ex library books. I would like it to be noted that if it is an ex library book that it be stated in the information about that book... tank you
I've been purchasing books from BetterWorld for about a decade, and have never been disappointed. I've always received just what I expected. Can't ask for more.
This is the very 1st time I make a purchase on Betterworldbook, It took 1 month for the books to arrive Vietnam, and it's great to see them.
Excellent service and item as described. Very cheap, good communication and relatively fast delivery.
Recommended...
I will always Order Books from BetterWorldBooks as long they have FreeShipping and i Love the Fact that they are Trying to make the World a Better Place. Thank You BetterWorldBooks, Job Well Done.
I was very pleased to find at BetterWorldBooks two publications, unknown to me (to exist in English). For sending them over to Europe, BetterWorldBooks applied very reasonable shipping costs which is not frequently the case for P&P from the USA to France.
BetterWorldBooks is a wonderful way to buy books. I ordered 5 books in a series, it had every book I wanted and got to me quickly and inexpensively. I highly recommend this bookshop.
Great place to get textbooks for cheap and you can feel good about it. I got a textbook that is $200 new for $20 used in perfect condition.
As a regular library patron, I love shopping at Better World Books to find titles that aren't in the library system. Almost always I find the book I'm looking for at a very reasonable price!
I'm crazy about this place. They seem to have every title I look for even if it's obscure and out of print. The prices are extremely reasonable and then they have sales. When I amass more books than I can store, I just donate them back using the bin in my neighborhood. I also love that a portion of sales supports literacy programs. This really is a book lover's book store,
Love being able to get hard-to-find titles for customers! I run a small bookstore and we use Better World Books to help our clients get what they want. It's proved to be a wonderful resource for us.
Books came quickly and were in good shape. We ordered some by mistake but returns are easy, so no problem.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members