Better World Books Reviews Summary
The overall reputation of Better World Books is mixed, with notable strengths in their extensive selection and competitive pricing, often praised for delivering books in excellent condition. However, significant concerns arise regarding customer service, particularly related to shipping delays, fulfillment errors, and inadequate packaging that often leads to damaged items. Many customers express frustration over the return process and a perceived lack of responsiveness from the company. While some customers remain loyal due to the ethical practices and commitment to literacy, recurring issues with order accuracy and support hinder a consistently positive experience.
This summary is generated by AI, based on text from customer reviews
This is a great place to buy used books! They have a great selection and they are speedy and getting it delivered. My teenager loves when I go on this site because she always finds a book and I usually end up buying three or four books because they are so reasonable.
Amazing used books group. Buy one, contribute one. Their books are in good condition, too, at least all the ones I've ordered and received.
I got some pretty dated books for a vey affordable prices and in great conditions. They always arrived in time. Great service. I will continue to buy books on BWB.
I normally really love BBB. I just wish the copy write date was included in the description of each book and easy to see. I ordered about 8 books on a particular subject and about 6 of the books are pretty dated and out of the current trends.
My orders have always arrived in timely fashion and the books have always been in the condition, or better than the condition, described. And... I really like doing my book buying with a business I respect and admire.
So many great selections at affordable prices! I am an avid BetterWorldsBooks customer and will continue to be so in the future <3
I guarantee you'll find what you're looking for. The times I haven't found what I was looking for were a few and far between. The prices are extremely affordable, even more so than thriftbooks.com! And I love that they give back via their carbon tax and donating books to people who don't have access!
Love love love love love love love love love love love love love love lover love love love love love love Better World Books!
I found what I was looking for at a better price than anywhere else, and it was delivered quickly. Thank you
The book was as described. Excellent place to do business with... I find books here that I can find nowhere else. And the prices are fair and shipping is free. Thank you, Betterworld.
Almost always can find out of print books here. This site is always the first one I visit to buy books, and I have used it for many (10+) years.
Expedited, great service. Quality of books exactly as described and I aways order content with confidence.
I only order hardback and all of the books I order as condition "very good" are nearer to "like new". Prices are awesome & I always check here before any other used book site. Great job
I got my books super fast and at a decent price! They were practically new even though they were used. Also, this site does a great job of keeping in touch with the customer and making sure they get what they paid for. Would recommend to anyone and will buy from here again!
Good selection, great prices, free shipping, and dependable service make better world books a winner in my book!
Long term customer; A very good service and communication. I've received several titles over years.
This site is great for finding quality used books at a very reasonable price. Inquiries are answered quickly and they actually di follow up! I would highly recommend Better World Books.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members