Better World Books Reviews Summary
The overall reputation of Better World Books is mixed, with notable strengths in their extensive selection and competitive pricing, often praised for delivering books in excellent condition. However, significant concerns arise regarding customer service, particularly related to shipping delays, fulfillment errors, and inadequate packaging that often leads to damaged items. Many customers express frustration over the return process and a perceived lack of responsiveness from the company. While some customers remain loyal due to the ethical practices and commitment to literacy, recurring issues with order accuracy and support hinder a consistently positive experience.
This summary is generated by AI, based on text from customer reviews
As a special education teacher I have begun to rely on BWB to send educational materials appropriate for their mental age to their homes as 'things to do for fun'/
Great prices, astounding selection -- my favorite source for books on earth, and I know and have ordered from many. Incredible selection of books in Spanish at bargain prices. Better than mercadolibre or Amazon.esp or any other site I've tried in Latin American and Spain. BWB is great!
Moldy moldy. I've been spraying the book with scent to no avail. Want a trade please!
I've ordered over 50 books from BWB and this is the first one that is unsatisfactory. I hope the books donated to the world's children aren't like this! Insulting!
A always prefer to purchase used books when given the option. There is no sense is buying new as long as all the information is still within the book you are looking to buy. Every book that I've gotten from Better World has been in great condition (excluding the occasional notation made by a previous owner which isn't a big deal). Their prices can't be beat is they have something you are looking for in stock, and the free shipping is also amazing.
Amazing prices with tons of titles to chose from. Every genre for every age! I've found lots of new books and authors and keep coming back for the selection!
The first book I ordered didn't make it to my mailbox for a reason we wil probably never know. Better World immediately replaced it and I was able to read it in plenty of time before my book club meeting.
I will order my next book club book selection from them today.
Although the delivery guy was not at all careful he spilt coffee all over the package and the books were a little dinged up, they were still in good condition looked practically new
Half of my classroom library is from Betterworldbooks. :) Sometimes the books take little longer to arrive than if I were to order them from Amazon, but it's worth it for the price and the selection and not to sell my soul to the devil.
BetterWorldBooks helped me to find a special book. Convenient price. Smooth delivery. Thank you!
In addition non-profit & for a good purpose! 5 stars!
Fast delivery and books came at quality promised. I enjoy ordering from Better World and I love the letter I get from my books when they are on the way.
I go here first to order most books I want, because I care deeply about world literacy. Thanks for what you do to reach out to those who don't always have access to books!
I'm completely satisfied with service of BWB... found books I was looking for at a competitive good discounted price plus free delivery... it'll make me come back again.
I love ordering books from Better World Books. The price and selection are good. I receive my order in a timely way.
I am very happy with my purchase. I will go on purchasing from them. They have amazing titles and at quite good prices. If you like reading this is your place.
Love that the profit goes to charity. Love the selection and love that I can donate books to them. I have a Scandinavian shop and am receiving books in Norwegian, Finnish, Danish and Swedish. When my room gets too full I can donate them to Better World.
This was my first time using this site and the prices were amazing, I received all the books so quick and the shipping was perfect (free). I will use this site over and over again.
I can very often get the books I want from this site, and generally at a competitive price. And I get to feel good About doing it!
I ordered an art book on Gustav Klimt. The cover had Klimt images and the title was related to Klimt. The actual body of the book was about Michelangelo. It was not a book about Klimt at all. Disappointed.
I've been using BetterWorld Books for several years. And their able to deliver books in good to excellent condition. The prices are great, and they ship out quickly. You can also find DVD's - which are also in good condition. They check them out before sending - therefore you get a Movie you can actually watch! The best part of all - they donate a book each time you order one. So your a part of Paying It Forward as well.
Truthfully I usually wait until sales, then buy several books at once. The company is always polite, and I receive my books in a great turn around time. I am on their site couple of times a week to see what great books have come in now.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members