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Better World Books
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Better World BooksReviews 2,091

3.3
betterworldbooks.com

Better World Books Reviews Summary

The overall reputation of Better World Books is mixed, with notable strengths in their extensive selection and competitive pricing, often praised for delivering books in excellent condition. However, significant concerns arise regarding customer service, particularly related to shipping delays, fulfillment errors, and inadequate packaging that often leads to damaged items. Many customers express frustration over the return process and a perceived lack of responsiveness from the company. While some customers remain loyal due to the ethical practices and commitment to literacy, recurring issues with order accuracy and support hinder a consistently positive experience.

This summary is generated by AI, based on text from customer reviews

service
234
value
234
shipping
240
returns
78
quality
233
California
1 review
0 helpful votes
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Love getting used books at a reasonable price! This order one of my books had a bookmark from Indonesia. I enjoy finding other people bookmarks in the book. It takes my imagination to a place of wonder. I do find it difficult to remove the library stickers yet not too high of a deal.

Date of experience: June 10, 2020
Georgia
1 review
0 helpful votes
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Good Book's
June 10, 2020

They have books that l like. There prices are good. I like to hold a book still. They come on time to.

Date of experience: June 10, 2020
New Mexico
1 review
0 helpful votes
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Love BWB!
June 10, 2020

Perfect alternative to Amazon! Inexpensive, great selection, fast delivery, good mission! Already recommended to many friends!

Date of experience: June 10, 2020
California
1 review
0 helpful votes
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I've bought from BetterWorldBooks before. They pack well, ship reasonably quickly. It always seems to work out.

I would buy from them again.

Date of experience: June 10, 2020
Texas
2 reviews
0 helpful votes
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Books
June 10, 2020

Books are in good condition. I know I will enjoy reading them and will then give them to my friends and family to read.

Date of experience: June 10, 2020
Texas
3 reviews
0 helpful votes
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Great price and timely shipping! Half of the puzzle book was already written in, but I guess it was because it was listed as used. Buying their clearance used books makes a great savings!

Date of experience: June 10, 2020
Japan
1 review
0 helpful votes
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Nice
June 10, 2020

Books were in fine state. They arrived earlier than I have expected. And they were very cheap. I really grad I bought my books here.

Date of experience: June 10, 2020
Illinois
1 review
0 helpful votes
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I have ordered multiple times from the each time i am very satisfied with both processing speed and quality of the books they are used but in very good shape at such a great price.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Great!
June 10, 2020

The books I wanted were available at a fantastic price. They were easy to find on the website. Shipping was fast.

Date of experience: June 10, 2020
Wyoming
1 review
0 helpful votes
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Who knew you could still get amazing books that have been out of print for years? We were thrilled to have found this book in amazing condition.

Date of experience: June 9, 2020
South Carolina
1 review
0 helpful votes
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I have 5 kindle ereaders loaded with separate genre. My cloud library is above 66,000 books. We have limited funds and books paper or electronic are expensive. When searching for specific titles I always look in BWB. Often, the paper book there is more reasonable. I like ebooks but do not want paper books to totally disappear. I have never been disappointed by BWB.

Date of experience: June 9, 2020
Puerto Rico
1 review
0 helpful votes
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Confirming received
June 10, 2020

Good. It was rapidly. Excellent service. Love doing business with the store.
Excellent stock for purchase

Date of experience: June 9, 2020
Ohio
2 reviews
2 helpful votes
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I got several used books for my 3 year old, they were listed as very good condition and they truly were. Arrived on time with shipping. Will definitely buy from this website again. I also love that they donate a book for every book I purchase.

Date of experience: June 9, 2020
Pennsylvania
1 review
0 helpful votes
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Huge variety, unimaginably low prices, incredibly fast! Books are always clean and in good condition and, in addition, I get to feel good about supporting libraries that need help! I order several times a year!

Date of experience: June 8, 2020
Illinois
1 review
0 helpful votes
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I was surprised by the quick delivery of my order. My book was in excellent condition for a 40 year old hardcover.

Date of experience: June 8, 2020
Oregon
2 reviews
0 helpful votes
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Great
June 9, 2020

It's a great place to shops from my books cane quick and un damaged. You should definitely buy a book from here they also donate one book for every book you buy

Date of experience: June 8, 2020
North Carolina
1 review
0 helpful votes
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It's hard for me to find large print books for my elderly mother who has macular degeneration. There are many to choose from and I get the used ones so they are super reasonably priced.

Date of experience: June 8, 2020
North Carolina
1 review
0 helpful votes
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My Go To Source
June 8, 2020

I love Better World Books. I prefer books in print rather than digital. They have the books I want at a price I can afford. The quality is excellent. The books arrive in a reasonable time. And I can do a little good while I'm shopping.

Date of experience: June 8, 2020
Ohio
1 review
0 helpful votes
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Great prices!
June 8, 2020

I love the great prices and free shipping! I used to buy from BetterWorldBooks on eBay, but I'm glad I found their direct website.

Date of experience: June 8, 2020
Australia
2 reviews
0 helpful votes
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Easy to navigate website. Free postage. Wide choice. I always choose used when I can rather than new.

Date of experience: June 7, 2020

About the business

Your online bookstore? Millions of USED books at bargain prices. Super selection, low prices and great service. Free shipping. Satisfaction guaranteed. Shop for your next used book or textbook now.


betterworldbooks.com
Founded in 2003
Mishawaka, IN, United States